5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

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problem #2

Apr 012015

Grand Cherokee

  • 15,000 miles
The contact owns a 2014 Jeep Grand Cherokee. While the vehicle was parked, the liftgate failed to function and the etc warning light illuminated. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,000.

- Owensmill, MD, USA

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problem #1

Aug 172015

Grand Cherokee

  • 15,000 miles
The contact owns a 2014 Jeep Cherokee. When opening the liftgate, it failed to latch intermittently. The contact stated that NHTSA campaign number: 15V393000 (structure) exceeded a the reasonable amount of time for the repair. The dealer stated that the parts were unavailable. The manufacturer was not made aware of the delay. The vehicle was not repaired. The failure mileage was 15,000.

- Trinidad, CO, USA

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