10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
44,855 miles

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problem #51

Oct 162020

Grand Cherokee

  • 69,200 miles
When driving highway speeds steering and maintaining control very hard. Computer keeps changing does not stay when set, has to be constantly reset. When parked and running, or over night on restart. When moving also seen things change once.

- Sun City, AZ, USA

problem #50

Aug 102020

Grand Cherokee

  • 95,000 miles
Vehicle completely shuts off while driving! while driving on a highway and down a mountain, also when driving on a local street after it had been in dealership for repairs. Is currently again at dealer service and they have said it needs a new computer. This a very frightening and dangerous experience

- Memphis, TN, USA

problem #49

Nov 212019

Grand Cherokee

  • 80,000 miles
About two months ago my suspension started to act up. Now my suspension is stuck completely at the lowest point. The engine has a ticking sound and now it doesnt run right.

- Morgantown, WV, USA

problem #48

Jan 012016

Grand Cherokee

  • miles
Computer screen goes blank while car is hot, can not see anything, back camera stops working cant see anything on screen

- Kissimmee, FL, USA

problem #47

Nov 302019

Grand Cherokee

  • 70,000 miles
Electrical stops working, software malfunctions of computer. Shuts off or shows service for 911 phone. Power steering doesn't work and brakes are hard and flutter.

- Irvine, CA, USA

problem #46

Nov 272019

Grand Cherokee

  • 70,000 miles
My Jeep started with an error 'service shifter' on the control panel shortly after that all the codes started popping up. Steering wheel, tire pressure, etc. I took it to the dealership they have replaced the body control module but unfortunately the codes have not cleared. I've had this vehicle for only two years the service department at the dealership can not pinpoint the problem on it.

- Edcouch, TX, USA

problem #45

Oct 272019

Grand Cherokee

  • 230,000 miles
The transmission would disengage when driving in the mountains causing sever deceleration almost killed me in traffic. The suspensions front and rear are absolutely horrendous. Suspensions makes loud screeching noises. Rear suspension is almost non existent. Rear suspension bounces sideways or rolls more sideways while driving over bumps on highway. Steering is loose. And electrion control issues as well

- Denver, CO, USA

problem #44

Oct 122018

Grand Cherokee

  • 60,000 miles
There is a recall on ESC module for 2014 Cherokee built in 2013. My Jeep meets this criteria and my ESC light is on. When I contact Jeep they say this is not a recall for my vehicle. Even though there are published articles stating exact issue on my model and year vehicle. To repair is almost 1K. Jeep says fix and they may reimburse later. This is unacceptable as it is a known recall on like vehicles. Nothing happened to cause the light to go on. Vehicle was operating normal and light came on.on dash.

- Massapequa Park, NY, USA

problem #43

Oct 102019

Grand Cherokee 6-cyl

  • 161,232 miles
While driving on the roadway and highway my vehicle will randomly kick itself into neutral and will kill the engine with no sudden warning and or warning lights that there is a problem. The battery will remain on but the engine is off. This has happened on 3 separate occasions since I purchased the vehicle in 2015 more recently this issue began in 2019. After attempting to restart the vehicle it will attempt to turn over the engine but will not start, leaving me stranded in the middle the the roadway. 50/50% chance the engine light will turn on and unknown error. The only way I have been able to move the vehicle is to remove the battery cable and let it sit for 30 minutes resetting the electrical system. Though this is a short term fix. I have contacted multiple Jeep dealers in the area and everyone I have talked to has advised me they have never seen or heard of this problem. This is a safety concern loosing all power to my vehicle while driving on the roadway and highway. I fear that this will cause a greater problem to myself and the public if the issue is not fixed. I can see a catastrophe if the problem is not fixed. I took my vehicle into a Jeep dealership to have the electrics recall problem fixed a few years ago when I was advised from Jeep unknown exact date. This is a liability and lives will be hurt including myself if this problem is overseen.

- Chesterland, OH, USA

problem #42

Aug 212019

Grand Cherokee

  • 80,000 miles
Vehicle experiences random illumination of multiple instrument cluster warning lights, loss of cluster illumination, loss of speed display, and loss of ABS and ESC system functions. Sometimes vehicle shifts into 3rd gear, and does not respond to shift commands. This occurs randomly, sometimes right after start-up, sometimes after a few minutes of driving.

- Coppell, TX, USA

problem #41

Jul 052019

Grand Cherokee

  • 95,000 miles
Service 4WD illuminated on the dash. Traction control and ABS lights lit up and cruise control disengaged while going down the road. The vehicle is now in the shop for an expected ABS module failure.

- Peterborough, NH, USA

problem #40

Jun 192019

Grand Cherokee

  • miles
About three days ago the light came on and I ran a code end it say it 4 wheel dr. System service got it dynastic but it didn't go off been having trouble been having trouble with this Jeep since I bought it into thousand 17 I think they sold me a lemon

- Dayton, OH, USA

problem #39

Apr 232019

Grand Cherokee

  • 54,000 miles
I was driving my 2014 Jeep Grand Cherokee when it shut off while I was driving 40 mph luckily I was in a parking lot and could slow down to the shoulder where I was then pushed away from traffic they said it was due to a short in my tippin and my fuel pump went my truck was brought brand new and barely has 50,000 miles on it and over 2000 complaints for the same thing for faulty equipment put in the vehicles from 2005 to 2014 and Chrysler does not want to be held accountable so they have not put a recall on it and it is an open lawsuit that I saw it cost me over $3000 to get this fixed and this could really have went a different way I could've been hit and killed Chrysler needs to be held accountable but I guess they won't make a recall and less someone is killed

- Edgewater Park, NJ, USA

problem #38

Apr 212019

Grand Cherokee

  • 87,000 miles
N58 my Jeep did something weird on 4/21/2019 dash lights came on like ABS and traction control light was on in the dash but the push button light down below the heat buttons was also on. Also service 4 wheel drive was flashing on the dash along with the selector wheel on the left of the dash screen went to terrain mode all by it self.also on the screen it chimed 4 wheel drive unavailable. I was in drive and driving straight.

- Park Rapids, MN, USA

problem #37

Mar 272019

Grand Cherokee

  • miles
Noticed when I was on the freeway steering got really wobbly thought it was because I roateted my tires however popped my hood and notice my power steering reservoir was empty filled it up and than noticed green all over my driveway.

- Santa Ana, CA, USA

problem #36

Apr 122018

Grand Cherokee

  • 70,000 miles
Vehicle was parked in a parking stall at the city park. I left the vechicle to pickup tools at the parks band shelter which was about 40 feet from the parked vechicle. I returned to parked location and the vechicle was gone. I found it about 20 feet away wedged up against the park shelters pillar with a bicycle wedged underneath the vechicle. The vechicle was stopped by brick column about 4' from the playground. 3 school age boys were mere seconds from being struck by the vechicle. The vechicle never turned off as when I exited the vechicle and put it into park, the vechicle didn't 'shift' into park as expected. The incident was caught on camera by the parks security camera. It's is terrifying to say the least. After the fact photos are included here as well.

- Haysville, KS, USA

problem #35

Aug 012017

Grand Cherokee

  • 70,000 miles
I received an over the air update for my vehicle, which I began to install. The installation failed, and the next time I got in my car many things were wrong, some of which are a major safety concern to me. When I place the car in reverse the backup camera should come up and the mirrors automatically redirect downwards. Since attempting to install this update, sometimes these things don't happen at all, or have a long delay (others it works as it should). Other times, the backup camera and mirrors will stay on as if I am still in reverse well after I begin driving the vehicle, which makes it impossible for me to use the side mirrors and is very distracting and dizzying seeing the backup camera while driving. Additionally, the gps has been impacted and often has me on a different road and announces a speed limit incorrectly. I can not find a way to stop the voice from announcing the speed limit while I'm driving. In addition, my bluetooth, presets and usb connection all stopped working. Again, all of this was working 100% until this update that was sent to my car. I believe the fact that this update was sent to my car unsolicited and resulted in these issues with the backup camera, mirrors, gps and speed limit confusion are all safety concerns and seem like something that would be worth reviewing for a potential recall. Fyi, I did take this to the dealership and was told my only solution was to completely replace the radio and computer at an out of pocket cost of $2,400.

- Lake Worth, FL, USA

problem #34

Jun 132018

Grand Cherokee 6-cyl

  • 66,200 miles
This incident regards the T-36 recall issued by Fiat/Chrysler, which involves 2012-2014 Jeep Grand Cherokee (among others), and "affects vehicles equipped with electro-hydraulic power steering systems, 5.7L or 3.6L engines, and 160, 180, or 220 amp alternators. In those vehicles, NHTSA says that the alternator may fail without warning." During June 2018, my 2014 Jeep Grand Cherokee (summit trim), experienced sudden alternator failure while in motion on a highway. The alternator started to smoke, and by the time I had reached my destination, there was grey smoke barreling out of the hood of my car and the battery was completely dead. The Jeep had to be towed to a nearby dealership for repairs. In addition to the alternator and battery replacment, the tensioner, idler and serpentine belt had to be replaced due to undue strain placed on them by the alternator failure. The incident that occurred matches the description of the T-36 recall. Additionally, the year, make, engine size, and amperage of the alternator all match the description given in the T-36 recall. However, the VIN number for my particular Jeep did not appear under the recall, and therefore, Jeep/Chrysler would not repair my Jeep under that particular recall. They did fix the Jeep, but at my cost (the owner). I 100% believe this an oversight by Jeep/Chrysler (or maybe NHTSA) and should be remedied immediately. I do believe there are other Jeep owners that are unaware of this issue, due to the lack of notification by Jeep/Chrysler, and will experience the same issue, which could cause an accident and lead to injury. Please review the details of my Jeep VIN and why it was not included in the T-36 recall. If this happened to my Jeep, then I imagine it will happen to others. Fortunately, I was not injured, but others could be injured who are unaware of this issue. Please contact me with any questions.

- Derwood, MD, USA

problem #33

May 122018

Grand Cherokee

  • 60,100 miles
Had the brake booster recall replaced less than week ago now traction stability warning light along with brake light coming on and staying on when turning curve downhill. On highway speed down steep incline engaging brakes front brakes vibrate yet dealer said breaks ok.

- Shepherdstown, WV, USA

problem #32

May 032018

Grand Cherokee 6-cyl

  • 56,000 miles
Mfg 4/1/2013, replaced BCM / 4/27/2016 after engine would not turn off. Several months later engine would not turn off. Replaced trans valve. On 5/3/2018 the BCM short circuited and alternator burned while vehicle was parked leaving strong smoke and burnt smell in cabin. Vehicle has 56,000 miles and has had BCM replaced twice in 23 months. No diagnoses availed as to why vehicle will not shut off on occasion. All routine maintenance and recalls are current.

- Archbold, OH, USA

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