10.0

really awful
Crashes / Fires:
65 / 2
Injuries / Deaths:
32 / 0
Average Mileage:
29,768 miles

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problem #421

Dec 192023

Grand Cherokee

  • miles
Noted hesitation while merging into traffic from expressway on ramp, Jeep reving up with loss of power observed. Jeep stayed in 5th gear on the expressway then leaving work at the end of the day hesitation turning onto the road from the parkinglot with hard forward jerking, shift between gears. Check engine light came on noted recalls this morning with the same type of problem that I am currently experiencing.

- Otisville, MI, USA

problem #420

Nov 112023

Grand Cherokee

  • 141,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated driving approximately 65 MPH, the vehicle stalled and independently shifted into neutral(N). The contact stated that she was able to steer the vehicle off the roadway. The contact stated that she was able to stop the vehicle and shift into park(P) however, the vehicle was not able to shift into drive(D). The contact made numerous attempts to restart the vehicle and was able to drive the vehicle; however, the failure reoccurred and was now a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 141,000.

- Benson, VT, USA

problem #419

Oct 042023

Grand Cherokee

  • miles
I need help! Please! My car is under the X78 Extended Ecodiesel Warranty. The Government (EPA) sued FCA back in 2019 for making these cars with over 14 illegal deletes, like Volkswagen. Instead of making them buy the cars back, they let them say they would make all repairs related to this huge list of components. I-??ve had nothing but problems the past almost 2 years. My jeep was at one dealership a full year. Now it-??s at another dealership in Ennis Texas for about 59 days now.. My jeep went into limp in mode in front of an 18- wheeler on interstate 45, I was almost killed. I was so afraid! I sent a letter requesting they contact the manufacturer as they have said so on the paperwork. I-??ve gone to get my car 4 tiles and it-??s still not repaired. I get a text message on Saturday telling me my Jeep is fixed and ready" I-??m not getting into that vehicle again, my daughter is having nightmares, she-??s asked me please don-??t drive that car again! I-??ve attempted to pick this car up 4 times, it-??s not fixed! Same code from 10/04 initial drop off. The same codes came back on 11/9 after they said they-??ve replaced the PCM and Mass Air Flow sensor and other parts"

- Corsicana , TX, USA

problem #418

Sep 122023

Grand Cherokee

  • miles
On multiple occasions while driving, I have felt my transmission slip, reducing the speed of the vehicle and at a stand still, made a pounding noise when switching into gear, and at times I hear a click. I have reported this to Bob Boyd Lancaster (place of purchase) on the first occasion and I was told it was typical for this vehicle to behave that way because it has 12 (or 8) gears. After my transmission slipped again while driving I brought the vehicle in and was informed that it could not be duplicated. I experienced another transmission slip and took it to Jeff Wyler (closer travel). When I returned home I noticed transmission fluid in my garage and reported it. They indicated that I had a bad seal - pending repair - long delay in warranty coverage response (Ford dealership warranty), and now awaiting parts. Days later I experienced another transmission slip and this time I was able to record it on video (unable to upload on this submission) and sent this to the Jeff Wyler. The Ford Warranty only wants to replace the seal and 1 quart of transmission fluid, and not fix the problem or cover the recommended services indicated by the dealership.

- Groveport, OH, USA

problem #417

Aug 272023

Grand Cherokee

  • miles
Two open recalls on the vehicle (6/9/22 and 6/8/23) that have no repair available. 1. Both recalls can result in immediate and unexpected loss of vehicle power and "cause a vehicle to crash without prior warning" 2. DMV (CA Registered) will not issue current registration tags or paperwork due to recalls being incomplete. 3. Vehicle has had multiple issued related Diesel Engine, including entering into limp mode unexpectedly and incomplete diesel exhaust regeneration which has made it unsafe to drive at highway speeds. I have attempted to call the dealership every month and each time they have no solution as the manufacturer has not released a repair.

- Redlands, CA, USA

problem #416

May 212023

Grand Cherokee

  • miles
We were trying to pull onto the highway and it wouldn't move and started making a godawful sound. We got it towed to a dealership who looked at it and said that the splines for the driveshaft between the transfer case and front differential were shot and also between the transfer case and the transmission. I found where this has been an issue with the Jeep Cherokees, but wondering if it a problem also with the Grand Cherokees.

- Rolla, ND, USA

problem #415

Aug 142023

Grand Cherokee

  • miles
My JGC 2014. I was on a 5 lane interstate in the far left lane when my car started decelerating at a speed of 64mph. As I was merging into the left emergency lane it switched into neutral gear. I then proceeded to stop and put the Jeep into park and turn it off. Prior to this incident my check engine light had just illuminated a month prior and I ran a diagnostic computer test and it returned stating it was an EVAP problem. I haven-??t had any systems. So I was waiting on my first check to get it taking care of (meaning no gas smell in the cabin, no fuel leaks under vehicle, no bad gas mileage). So the police came to my rescue and helped me pull the emergency neutral pull in the middle console in order to get it off closer to the median so I wouldn-??t get hit until I could get a tow. Well it wouldn-??t turn over again. It sounded like I had a fuel pump problem but when I went to turn it on but not over I heard my fuel pump cut on. So no problems there! So my battery started running low in voltage so I charged it with a battery pack and it got around 13 v and I unplugged it. It-??s a 14 v battery. Well I got my vehicle turned in the off position the emergency neutral gear unlocked and then my windshield wipers started and the car was not on. I heard clicking in the fuse part under the hood so I found that fuse and pulled it. I think took a fuse checker and checked every fuse in my box they all had fire. On my dash it started saying system brake suspension and the check engine light was off. So I checked it with the computer diagnostic tester and it said a code of all U-??s which were the ECU and the TCM and the gear shifter which was the only P.O. code. So we took my gear shift off and cleaned it and hooked it back up. It was nasty. And it would slap again but not show on my dashboard. So I reset my battery and nothing. I am so upset about this. I-??ve worked on every vehicle I-??ve owned and this is mind boggling. Everything is up to date and seems fine

- Coldwater, MS, USA

problem #414

Jul 122023

Grand Cherokee

  • miles
traveling on S Sterling Street in Morganton, NC on the morning of July 12, 2023. We were going speed limit20 mph on a one way street, then car made rumbling sound and accelerated on its own at approximately 60-70 mph. I put on brakes, but car did not slow down...weaved thru traffic to avoid hitting anyone..could not get car to slow down and unfortunately hit a car in front of us. All persons were taken to hospital..myself, my wife and person in the other car that was impacted. All persons suffered broken bones. Both cars were totaled. Since accident have read up on this type vehicle accelerating on its own. We were lucky no one was killed. This needs to be looked into before it takes a life.

- Morganton, NC, USA

problem #413

Jul 042023

Grand Cherokee

  • miles
The left bank intake camshaft and roller rockers have failed. It has cause the check engine light to come on and go off reading a misfire in cylinder 2. After costly repairs to coil packs and plugs, Chrysler is now going to replace with a cost of $1,900. This is the same issue in the 2013 Jeep that Chrysler extended the warranty on and won-??t do it now on this year model.

- Colbert , GA, USA

problem #412

Jul 202023

Grand Cherokee

  • miles
Vehicle shifts into neutral when driving down the road and then dies. There is no rhyme or reason to it. Sometimes it does it everyday, sometimes it doesn't do it for 6 days. Seems to happen within 3 to 7 miles of driving the vehicle. Took to Jeep dealer to see if they could figure it out. Over a month later and $1000 Jeep dealer replaced the PCM Pin (?) and checked wiring. Picked up the Jeep and 6 days later on way home from work it shifts into neutral going 58 mph down the road and stalls. 30 mins before it would start back up and allow me to drive it. Never any check engine light on, never and noises or chugging, the vehicle does this with no warning and after 5 to 30 minutes will start back up like nothing happened.

- Long Prairie, MN, USA

problem #411

Jun 172023

Grand Cherokee

  • miles
I have had 2 transfer cases and now I need a transmission all in 2 years I-??m so over the jeep products all done by the jeep dealership

- Arden, NC, USA

problem #410

Jun 302023

Grand Cherokee

  • miles
My 2014 jeep cheroke limited stopped working without any prior warning. I was driving on the highway with my company children. I was going at a speed of 65 miles per hour, when it began to fail in a life, first I noticed the air conditioning stopped working, then I slowed down and stopped accelerating, I noticed that the speed changes suddenly began to change from Drive ( D) to neutral (N), and I got a picture on the dash saying I needed to check my transmission. So what I wanted was to get off the road because I was afraid that my three children were with me and I was afraid that something bad would happen, but the bad thing is that I couldn't stop, because there wasn't enough and safe space where I could stop the truck. and many cars came behind me. So I went about a half mile and was able to get off the road. It was when my truck stopped hard and put itself in Neutral (N) and didn't want to go any further. The air conditioning did not want to work either. When I got off and checked it, I noticed that my truck had oil in the back. So all I thought of was calling my husband and he went to the place where we were to pick us up. The weirdest thing that happened to me was that I never had any warning on the dash before until it started to go bad that day. My husband had checked the truck out because I was going out of state. He always did the corresponding checkups and oil changes because that is the truck that we used for my children and I. The next day we returned for the truck and took it in a trailer to the mechanic to find out what had happened and he said that the transmission did not work, that that happens in these 2014 trucks. My question is what can I do? I want to fix my truck because it's the one I take my kids to school in but I'm afraid it's going to break down again. I began to investigate further and saw that I am not the only one to whom this has happened. Even a co-worker of my husband's went through the same situation as me.

- Wichita, KS, USA

problem #409

Jun 262023

Grand Cherokee

  • miles
Jeep shifts into neutral while driving and Jeep also loses power while driving on the highway! The check engine light would come on and then go off, and stay off. Transmission or Engine possibly.

- Raleigh, NC, USA

problem #408

Jun 062023

Grand Cherokee

  • 99,000 miles
The contact owned a 2014 Jeep Grand Cherokee Limited. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while the transmission was shifted into neutral (N), the vehicle stalled, causing the contact to crash into a tree. The contact sustained injuries, and medical attention was received. A police report was filed. The vehicle was towed to a tow yard. The vehicle was deemed totaled by the insurance company. Additionally, the contact stated that when he turned off the AC, the vehicle would shut off. The contact stated that while the transmission was shifted into drive (D) it inadvertently shifted into neutral (N). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

- Buffalo, NY, USA

problem #407

Jul 152020

Grand Cherokee

  • miles
My cam failed after lifter got stuck at 65k miles, dealership repairs went bad after the first repair attempt they covered. I drove the jeep 19 miles after I bought it.. Then the low oil pressure light came on as the engine locked up. Was at dealer 6 weeks but it was not repaired correctly before i picked it up. On the way home from dealer oil pressure light came on half a sec before the engine seized up. I had to walk 5 miles and get a row truck from my work. 14 days to repair it after I purchased a new mopar long block. Dealer installed in 2 days. Cam lobs where gone and oil was almost magnetic due to camshaft lifter contact. I live in Michigan and i was half tempted to drive to fca in auburn hills just to show them 4 identical camshaft lifter failures I have seen in 3 years from friends and customers. I will probably have to file a lawsuit to recoup some if not all of the last repair cost. Old engine was dealership served at 3 to 4k miles religiously and it still failed. My jeep is ok now after paying for new engine before i even drove it home once. 2 months and $38k plus a few thousand in repairs all due to a shady dealership named Feldman automotive group.I don't think this is morally correct on any level. Makes me sick to pay 40k for the 2014 jeep grand cherokee srt used with low miles and tons more in repairs the first 29 miles. 2 months of hell. plus it ruined my financial stability. Why doesn't the dealership warranty a repair they did before a sale if it fails the same day. Something need to rectify my financial loss before I snap thinking about it 24-7. Feldman automotive group should of covered second repair attempt as first was unsuccessful.

- Ortonville , MI, USA

problem #406

Aug 012013

Grand Cherokee

  • miles
Since purchasing the 2014 Jeep GC Overland with a v6 engine new in 2013 I have had an occasional problem where it shifts unexpectedly from auto to manual (paddles not touched) on acceleration from a slow/stopped position. Problem has happened every year of ownership including April 2023! Local dealer and manufacture have tried to find and fix the problem with limited success over the years. Most of my complaints are in the car's file with dealer/manufacture. The transfer case was recalled on the 2014 year Jeep GC Overland V6 but they said mine was not included however the symptoms are the same. This exclusion was based on my vin which indicated that it had a different trans case but I am not sure that they both should have been recalled if different. Again this safety problem was experienced in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022 and 2023.

- Fairfax, VA, USA

problem #405

Apr 202023

Grand Cherokee

  • miles
Gear switching to Neutral while driving, stops abruptly, steering locks up, and the vehicle shuts down completely. In order to restart, the battery requires a jump. The battery is fairly new and shows good voltage.

- Rancho Cordova, CA, USA

problem #404

Mar 172023

Grand Cherokee

  • miles
The engine had smoke coming from under the hood, the technician said the PVC hose was disconnected. I had just picked my jeep up after a year of being at the dealership consecutively and got carbon monoxide poisoning, had to go to my doctor and the emergency room. https://www.jeepgarage.org/threads/2014-wk2-ecodiesel-occasional-smoke-from-under-or-engine-compartment.232597/

- Corsicana , TX, USA

problem #403

Mar 172023

Grand Cherokee

  • miles
My jeep has been at the dealership for a year prior to this. On February 21,2023 I gave them a list of a weird smell in my cabin, broken, and missing parts. I was sent an email on the -??March 14, 2023 saying my jeep was fixed and ready I went in on March 17, 2023 to pick up my jeep, from what I could see the broken pieces were repaired. I got in proceeded to drive, after I went maybe 16 miles one way, I had to turn around, there was a weird smell in my cabin. My eyes, and nose started running and my head was feeling weird. I already have COPD. I found the service manager, he went out and got a technician, the tech stuck his head into the jeep and said it was antifreeze. I told him I don-??t know what it is, but I feel weird. They proceeded to lift the hood and there was black smoke, the tech said the -??PVC-?? hose was disconnected. I didn-??t know what that was, I left the jeep there. I didn-??t feel well throughout the weekend, went to my Dr. Monday March 20, 2023. I had a very bad headache, short of breath, nausea, just feeling really bad and run down. I was told it was possible carbon monoxide poisoning, especially since that PVC hose not connected would distribute exhaust into the cabin. I was then taken back to the emergency room on Sunday March 26, 2023, I couldn-??t stop vomiting, stomach hurt so bad and headache. I reached out to the dealership, and informed them what happened. They never replied back. I need help please, I-??m a disabled U.S. Air Force retired veteran with COPD and other medical conditions. This situation is unacceptable. I-??ve tried to get a meeting with the owners, on several occasions. Since they had my engine taken apart and just sitting out back of their dealership for months. I want the engine replaced completely, or they can send my jeep to another dealership to make sure the engine is complete and fixed. This could have killed me!

- Corsicana , TX, USA

problem #402

Mar 252023

Grand Cherokee

  • 119,825 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral (N). There were no warning lights illuminated. The contact stated that the failure occurred on several occasions and at each occurrence, he waited approximately five minutes in order to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve had failed and needed to be replaced. The part was replaced, however, the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The transmission was replaced; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 119,825.

- Omaha, NE, USA

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