10.0
really awful- Crashes / Fires:
- 9 / 23
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 25,203 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving approximately 35 mph the speed odometer failed to function. In addition, the entire instrument panel warning indicators illuminated continuously. The vehicle was maneuvered onto the emergency lane and turned off. After waiting ten minutes, the vehicle was turned on and the failure recurred. The vehicle was currently at the dealer for diagnosis. The manufacturer was not notified of the problem. The approximate failure mileage was 2,345.
- Rochester, MI, USA
Instrument cluster went out while driving. This included the speedometer, fuel gauge, RPM. And engine temperature gauge. I had no idea the speed in which I was driving. I have had the car for 10 days. I was heading in the same direction as the dealership when this occurred. Drove it right there and made sure they saw it was not working before taking and turning the vehicle off and on. The dealership said it needed a new instrument cluster and it would be 3 to 5 days to get the part. The dealer tried to get me to take the vehicle and bring it back when the part came in since the instrument cluster came back on. I told them I did not feel safe doing that. The dealership ending up giving me a rental car.
- Atlantic Beach, FL, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the instrument panel would sporadically power off and reboot independently. The vehicle was taken to the dealer, who removed the battery cable for 10 minutes before reconnecting. There were no repairs made to the vehicle. The exact cause of the failure was unknown however, the failure recurred. The failure was not reported to the manufacturer. The failure mileage was 29. The current mileage was 233.
- Rochester, MI, USA
- Punxsutawney, PA, USA