10.0
really awful- Crashes / Fires:
- 14 / 15
- Injuries / Deaths:
- 10 / 0
- Average Mileage:
- 36,805 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The right side cylinder head required to be replaced and oil pump.
- Newark, DE, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that after the vehicle had received an oil change, there was an abnormal oil burning odor present. The contact became aware of oil leaking under the hood and in close proximity to the intake. The vehicle was taken to zubek Chrysler Dodge - tawas (492 M55, tawas city, mi 48763, (877) 591-0773) to be diagnosed. The contact was informed that the oil cooler filter housing fractured and caused an oil leak. The repair was still pending. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,000.
- National City, MI, USA
Rocker arm issue on the 3.6L engine seem to be a fabrication problem that the company will only fix if one of those brake during the warranty. After that you're on tour own. It is unfair that the company knowing that the engine have an issue will not recall it and have it fix. The bearing fails and the engine start making a knocking sound creating all sort of failing codes on the PCM.
- Bayamon, PR, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving 30-40 mph, the vehicle stalled without warning. The contact coasted into a parking lot. The vehicle was towed to bolles motors 84 (West rd, ellington, ct 06029), to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed to capitol Chrysler Dodge Jeep Ram (1520 w main St, willimantic, ct 06226) and was repaired however, the failure recurred. The vehicle was taken back to the same dealer and was diagnosed with a crack in the transmission and needed to be repaired. The vehicle was repaired however, the contact was concerned that the failure persisted. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was 167,422.
- Windsor, CT, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that after coming a complete stop, the accelerator pedal was depressed however, vehicle hesitated without warning. Additionally, on several occasions the vehicle lunged forward with the accelerator pedal depressed. The contact called baxter Chrysler Dodge Jeep Ram omaha (17950 burt St, omaha, ne 68118) and was informed that the vehicle operated as designed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 35,000.
- Elkhorn, NE, USA
This model can come with the 3.6 liter V/6 engine. The oil cooler has a neck attached and this is where the oil filter is located. Where the neck is connected to the oil cooler there is a O-ring to seal this connection and this leaks on almost all models. There has been some incidents where the oil has leaked on a hot motor and cause a fire. This is problem with this engine oil cooler design and should be probably listed as a recall. Thank you
- Oklahoma City, OK, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that she had noticed oil leaking from her vehicle; she could also smell an oil odor while both in and exiting the vehicle. The contact also stated that she could see smoke emitting from the hood of the vehicle when at a complete stop. Upon inspection, the contact stated that the oil leak was caused by a cracked oil filter housing. The dealer nor the manufacturer had been notified of the failure. The vehicle had not been repaired. The failure mileage was 72,000
- Brooklyn, MI, USA
Service shifter warning appears on dashboard at startup and while driving
- Winfield, IL, USA
After the eco diesel recall was done there is a huge delay when taking off from a stop. The vehicle will move and pause almost causing accidents. Fuel mileage has also decreased and there seems to be exhaust smell inside vehicle since update was done.
- Milwaukee, WI, USA
After having the V08 emissions recall done the vehicle has a major loss in power. There is a dangerous amount of lag when trying to accelerate. It is not safe to pull out in traffic due to the lag. The fuel mileage has dropped significantly also. The information sent out by fca specially stated that this recall would not effect driveability or fuel consumption. It has effecfed both significantly. I have
- Linn Valley, KS, USA
P0032 code came up went for check engine light. Went to get it looked at. Tech then told me that it was a miss drill of the heads causing the misfire to happen. The tech then also stated it was a known mopar issue in Jeep Grand Cherokee line.
- Frederick, MD, USA
Oil filter housing assembly keeps breaking and leaking. Wont hold oil anymore. 3 times it has done
- Havre De Grace, MD, USA
The oil filter housing cracked. Cause oil leak close to exhaust. It is made of plastic. Leaking oil. Cost us $900 to repair. Shouldn't be an issue in a 6 yr old car. Many complaints out there.
- Beverly, MA, USA
The egr cooler failed, allowing hot coolant to be directed into the intake manifold. The hot coolant caused the premature failure of internal mechanical components in the intake manifold and sever thermal damage to the intake manifold. The intake manifold, egr cooler, and other fuel components were replaced at owner's expense. Other owners experiencing this failure have encountered fires in the engine bay due to the excessive heat applied to the composite intake manifold. This failure is typically undetected until a significant loss of coolant has occurred, or the intake manifold is damaged enough to cause a malfunction detected by the computer. The Ram 1500 model that uses this engine already has a recall for the egr cooler. This recall should be extended to the Jeep Grand Cherokee models as well.
- Buna, TX, USA
Oil leak at oil filter housing. Noticed puddle of oil on garage floor. Had vehicle checked and they determined the oil filter housing is cracked and leaking engine oil. This could cause an engine fire. I have contacted Jeep. They refused any assistance and have stopped responding to my email requests.
- Clinton, IA, USA
The contact owns a 2014 grand Jeep Cherokee. The contact stated that while driving at 55 mph, the vehicle shifted into neutral. The contact pulled the vehicle off of the roadway but was unable to restart the vehicle. The battery terminal was disconnected and reconnected before the contact was able to restart the vehicle. Additionally, the vehicle failed to exceed 30 mph while driving. The contact stated that the vehicle was previously taken to garden city Jeep Chrysler Dodge Ram 283 N franklin St, hempstead, NY 11550 (516) 336-4712, due to the traction control warning light being illuminated. The contact stated that on several occasions the brakes activated independently with the vehicle pulling to the right. The contact refused to pay for a diagnostic test to be performed. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The failure mileage was 84,000.
- Freeport, NY, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the engine warning light illuminated as the engine had overheated. The contact stated that the failure was a result of the oil cooler being made of plastic. The contact stated that the seals fractured and caused an oil and coolant leak. The vehicle was taken to an independent mechanic where the vehicle was repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 57,306. The VIN was not available.
- Wilbraham, MA, USA
Vehicle overheated and spewed all coolant. Several dealer visits, replaced egr, manifold, cylinder heads, hoses, thermostat etc. One occasion fuel was dripping into the engine compartment after repair and the engine compartment was smoking. Another occasion the manifold was smoking. It's only a matter of time before one catches fire. These are SUVS used to haul families.
- Layton, UT, USA
Vehicle overheated - manifold / egr had to be replaced due to severe soot build up. Engine compartment was smoking and coolant empty when vehicle overheated. Vehicle is a fire risk.
- Layton, UT, USA
- Greenwood Village, CO, USA