To whom it may concern: I am a srt owner who loves his truck, but not happy with the design of the 6.4 hemi engine. As one of the highest costing Jeep in your line up I would assume I would have no problems with it after 77,000 miles. Unfortunately, my engine had lifter failure which destroyed my engine. This happened on the throggs neck bridge while I was driving with my family. Upon further research I've found hundreds of other srt owners suffered the same problem incurring thousands of dollars if they didn't blow their engine from the flaw of the design of the engine. At this point how is there not a recall? does it take a class action lawsuit because this is unheard off. Completely disappointed and would never buy another Jeep let alone recommend buying anything from Jeep Chrysler Fiat. Sincerely, [xxx] 2014 Jeep srt owner information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rvc, NY, USA

I bought this Jeep on the 31st of December. Only 10 days into having it the oil started leaking. I took it to a repair shop and he advised me that it was leaking from the oil filter and housing along with the oil cooler. He advised me that this is a ongoing issue with these Jeep. This would not be a easy fix as the intake manifold along with the heater hoses, filter housing/oil cooler assembly would all have to be removed.

- Greendale, IN, USA

Oil filter and cooler housing leaking. Car has less than 60,000 miles and in 6 years old. This is a common problem with the 3.6L engine in these cars and can lead to a fire or loss of engine oil resulting in engine failure without warning. This is not caused by any motion of the vehicle but just by the heat of the engine warping the plastic part and causing the seals to leak.

- Torrington, CT, USA

Lifters extremely noisy. Loss of power. Dealer states they are fine. Were replaced once under warranty, 2 years later same problem. Dealer told me to replace the engine.

- Bloomfield Township, MI, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 20V699000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to jeff D'ambrosio Dodge Chrysler Jeep downingtown (1221 E lancaster ave, downingtown, pa 19335; (610) 269-9500) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the egr cooler was replaced five times however, there was a fracture which allowed gasoline to enter the engine, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 102,000. VIN tool confirms parts not available. Consumer stated egr cooler is still not available.

- Downingtown, PA, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 35-45 mph making a right turn, the vehicle stalled without warning. The vehicle was towed to cabral Chrysler Jeep Dodge Ram Fiat (1145 w yosemite ave, manteca, ca 95337, (209) 647-3195) to be diagnosed. The contact was informed that the tone wheel sensor needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed the contact that the vehicle was not covered under NHTSA campaign number: 20V475000 (engine and engine cooling). The failure mileage was 98,987.

- Ripon, CA, USA

Jeep alternator failure, matches description in alternator important safety recall P60 / NHTSA 14V-634 and matches dates for vehicle recall in new safety recall advanced communication ' T3607112017 for Jeep prior to July 2014, my build date Aug 2013. While driving Jeep, battery warning light, then Jeep engine died while driving, several alert lights flashed and vehicle electrically died, doors locked, windows locked, no start. Would not accept aaa jump. Dealer says safety recalls not applicable to my vehicle - yet alt type (bja) is described in your safety recall, description of what happens matches, and vehicle quit operating while in motion.

- Middletown, CT, USA

Unexpected shift to neutral while accelerating

- Midlothian, TX, USA

Approximately three weeks ago I noticed oil drips where the car was parked. The car had 49,740 miles and was almost due for a 5,000 mile oil change. I took it early and asked the mechanic to check on the leaks. He found there was oil all over the underside of the car and especially around the oil pan, although no apparent source of the leak could be seen, the oil pan gasket/seal was replaced. That did not help the problem, the next day there was a larger puddle of oil under the car. Apparently, the oil filter housing on this car is cracked, leading to an oil leak on top of the engine and pooling that runs down the back of the engine. Occasionally burning oil can be smelled, creating a possible fire hazard issue to the passengers. It would seem that this is a known problem - NHTSA has recorded a number of complaints from users (e.g., 11244788,11230350, 11193883, etc.). fca issued an early service bulletin: Sb-10058301-5939. Searching online shows literally hundreds of complaints about this issue. This is an expensive repair that should never have been necessary. The replacement part number is now on its sixth revision (currently adapter-engine oil filter - mopar 68105583af). It seems like there should have been a recall for this issue long ago.

- Rising Sun, MD, USA

I was driving on highway 26 West bound in Oregon just outside of portland. My car has ecodiesel engine in it. I usually buy gas when it is about a quarter tank of fuel. I had about quarter tank of fuel and about 150 miles range left. I was on the left lane and traveling at about 60 mph. All the sudden my engine stopped instantly on the left lane of highway 26. All the cars behind me hit the brakes not to rear end me. My car's engine stopped and slowed down so quickly. It was scary. I tried to pull over to the right side of the highway. Once the car was parked, it said that battery saving mode. It would crank up but not start the engine. I called a mobile mechanic over. He checked the battery and alternator and said the battery is strong and no blown fuses whatsoever. He then went under the car and listen the fuel pump and said that it sounds very bad.he had beliefs that I had problems with my fuel system, maybe a broken fuel pump. He read the codes out of car computer and they all were related to the fuel systems. I started doing some online research and found out that Jeep Grand Cherokee has a faulty design of fuel tanks and if the fuel goes below the quarter tank level. Then pump does not work properly. Upon reading this, I called a friend who brought me 5 gallons of diesel and we put the diesel inside the tank and the car started immediately. I drove it to a near by gas station and filed up the tank full. I think this car has some sort of faulty design of fuel pump. It will cause a fatal accident if it does not get corrected by the manufacturer as soon as possible. When the engine stopped suddenly, the car actually swerved around little bit. This incident could have ended fatally if I was not quick enough. I am writing this to let you gusy know about this flaw about Grand Cherokee ecodiesels 3.0 engines.

- Portland, OR, USA

Engine fire occurred while vehicle was in operation. Vehicle has 3.0L eco diesel engine. Dodge Ram 1500 trucks with same engine are on recall (fca VB1/NHTSA 19V-757) for fires due to egr cooler failure, but this vehicle has not been recalled. I am a professional engineer that determined the fire origin and cause of the vehicle is due to the same issue. Yesterday, I participated in a destructive examination of the vehicle with a representative for fca present. However, I am not confident that fca will provide notice of this issue to NHTSA in a timely manner, if fca provides notice at all. The fire originated inside the engine intake consistent with an egr cooler failure. I urge NHTSA to investigate this model vehicle and extend the recall beyond the Dodge Ram 1500 trucks. Mileage provided is as of last oil change June 12, 2020. The speed listed is an estimate based on information provided from the person driving the vehicle when the fire occurred.

- Hoschton, GA, USA

While dring in my hometown at about 30 mph the transmission started jerking and I noticed smoke from under the hood. The cause was later determined to be a hydraulic filled motor mount breaking on drivers side and landing on exhaust pipe.

- Morris, IL, USA

This vehicle has been going dead while traveling multiple, it has in dealer repair multiple times. Last fix was replacing computer costing over $800. Two days later it went dead while a way driving on a highway. That has happens over 6 times! we refuted paying that bill with dealer in mountain home Arkansas. Car has been in my garage since that time. This has been reported to the dealer service department in mountain home and they have not responded with a plan to fix this extreme danger. Vehicle was in motion all of these times on a curving highway in hills and winding road. I am totally frightened to drive it and Jeep doesn't seem to care. I need help in resolving this.

- Memphis, TN, USA

While driving in my hometown about 30 mph the transmission started jerking and smoke cam from under the hood. The cause was a hydraulic filled motor mount breaking and oil blew out.

- Morris, IL, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at highway speeds over 80 mph, the check engine warning light illuminate and the speed was reduced to 40 mph with a knocking sound coming from the engine. The vehcile was taken to an unknown dealer who diagnosed that the engine coil packs were defective and needed to be replaced. The contact indicated that the coil packs were replaced on 7 separate occasions for the same failure. The manufacturer was notified of the failure. The failure mileage was 42,000.

- Traverse City, MI, USA

I took my car to the dealership yesterday to have the two most recent recalls completed. Shortly after leaving the dealership, my check engine light and glow plug light came on.

- Lake Geneva, WI, USA

Engine has a ticking noise at 158000 miles. I have changed oil routinely at dealership. I have replaced tires, tuneup, replaced A/C motor and compressor and tried to sell it so can buy a new Jeep but 3 people were concerned about engine noise. Dealership says dirt gets in motor and it will cost over 3K to fix it. I am now stuck with this car until it stops working. I am not going to be a returning customer to fca.

- West Bloomfield, MI, USA

Pulling a small horse trailer and suddenly engine starts to knock and a couple minutes later overheats. Stopped vehicle immediately and had vehicle towed to Jeep dealer as parts of engine are under warranty due to other recalls. Jeep dealer says engine needs to be replaced. This is an ecodiesel engine.

- Elmwood, WI, USA

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving 5 mph, the vehicle started to hesitate without warning. A dealer was not contacted. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not informed of failure. The failure mileage was 64,520. Consumer feels there is a transmission defect.

- Chicago, IL, USA

There is a significant lag in throttle response since the emission recall was completed. Several times I have been nearly hit from behind or hit broadside by cross traffic. This hesitation did not exist prior to the emission recall 'fix'.

- San Marcos, TX, USA