8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
58,700 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Nov 292021

Grand Cherokee Limited V8

  • Automatic transmission
  • 32,000 miles

We were driving down the road at less than 25 mph when we heard an explosion. I was hit in the back of the head so I was not sure what happened. We pulled over and I discovered my headrest had exploded and propelled forward hitting me in the back of the head. I now have a headache, a neck ache and am extremely annoyed that I got no recall notice to have this problem fixed. I am also dizzy and feel just like i was hit in the back of the head real hard. I am happy the headrest is padded because if not I would surely have a concussion. How do I get this taken care of?

- jfarmer, El Prado, US

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problem #1

Aug 112020

Grand Cherokee Limited 3.2L V6

  • Automatic transmission
  • 85,341 miles

Headrest deployed and smashed me in the head unexpectedly. Hurt my neck and down to my right scapula. I was driving along art 528 in Orlando and it simply popped open for no reason.

- Matt S., Orlando, FL, US

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