10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 30 / 0
- Average Mileage:
- 29,874 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Johnson City , KS, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belt); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of the time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Perryville , MO, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system), 14V634000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Commack, NY, USA
S10 appropriate handling- letter to the secretary from constituent re copy of a letter to Fiat Chrysler chief executive officer sergio marchionne regarding a Jeep Cherokee safety recall. For months the parts were not available for recall #14V643000. In November 2014, the consumer was able to get one of the recalls rectified only because someone did not show up for the appointment. Also, the consumer experienced a catastrophic transmission failure. Updated 08/03/15.
- Somers, NY, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V634000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Honolulu, HI, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/4/15 the consumer stated the recall repair was completed on May 8, 2015. Updated 06/09/15
- Sudbury, MA, USA
Occupant restraint control module. Dealaer claims this part is not available. This is a safety issue.
- Virginia Beach, VA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V643000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The dealer stated that the part was not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
- Glen Ridge, NJ, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Salem, OR, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V643000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that the parts were not available. The vehicle was not repaired. The contact had not experienced the failure...updated 05/19/15 updated 11/10/2015
- Ethan, SD, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V643000 (air bags, seat belts). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Cape Coral, FL, USA
The contact owns a 2014 Jeep Grand Cherokee. While driving at approximately 25 mph, the contact made a sharp right turn into a small ditch which caused the air bags to deploy without warning. The vehicle was taken to an independent mechanic, where it was not diagnosed as the vehicle did not present any signs of a crash. The vehicle was repaired. The manufacturer was made aware of the failure. The vehicle was included in NHTSA campaign number: 15V041000 (air bags). The failure mileage was 2,000.
- Pewaukee, WI, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V643000 (air bags, seat belts) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Glendale, NY, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the orc module needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,500.
- Agawam, MA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, hydraulic), 14V391000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Flowery Branch, GA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
- Climax Springs , MO, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received NHTSA recall campaign: 15V041000 (air bags) however, the part needed to do the report was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the delay. The contact had not experience a failure. The VIN was not available.
- Ponderay, ID, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system), 14V634000 (electrical system), and 14V643000 (air bags, seat belts); however, the parts were not available for an extended period of time. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Del Rio, TX, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V643000 (air bags) was received in January 2015. The dealer and the manufacturer on multiple occasions were contacted and informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact did not experience a failure.
- Oklahoma City , OK, USA
- Des Plains , IL, USA