10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 30 / 0
- Average Mileage:
- 29,874 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags, seat belts) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Tucson, AZ, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received NHTSA campaign number:14V643000 (air bags, seat belts) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was made aware of the issue and they informed the contact that they were uncertain when the parts would become available. The contact had not experienced a failure. The VIN was unavailable.
- Agawam, MA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Lincroft, NJ, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Eloy, AZ, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Far Rock Away, NY, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V634000 (electrical system) and 14V643000 (air bags, seat belts) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Crowley , LA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V643000 (air bags, seat belts), 14V634000 (electrical system). The dealer was unable to determine when the part would become available to schedule the recall repairs. The contact called the dealer for weeks and was not able to schedule an appointment for both recalls. The manufacturer was notified and was not able to provide a reasonable timeframe of when the recalls would be performed. The contact was not experiencing a failure.
- Marion Center, PA, USA
Dealer has failed to remedy this defect within a reasonable amount of time. It has been over 2 months since receiving a safety recall notice (P67 / NHTSA 14V-643).
- Aurora, CO, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts) however, the part to do the repair was unavailable. The manufacturer was made aware of the delay. The contact had not experienced a failure.
- Boca Rotan, FL, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number 14V643000 (air bags, seat belts) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
- North Bellmore, NY, USA
The contact owns a 2014 Jeep Grand Cherokee limited. The contact received notification of NHTSA campaign id number: 14V643000 (air bags) and stated that the parts were not available. The dealer was unable to specify a date for when the parts would become available and did not place the contact on a waiting list. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
- Toledo, OH, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V154000 (service brakes and service brakes hydraulic), NHTSA campaign number: 14V643000 (air bags), and NHTSA campaign number: 14V391000 (electrical system) and stated that the parts were not available for several months. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
- Coral Springs, FL, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Fort Hood, TX, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V634000 (electrical system), and 14V643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Carlisle, PA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign numbers: 14V643000 (air bags, seat belts) and 14V391000 (electrical system). The contact stated that the parts were unavailable. The dealer stated that only a limited amount of parts were available and placed the contact on a waiting list. The manufacturer was notified. The contact had not experienced a failure.
- Wausau, WI, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V643000 (air bags, seat belts) and stated that the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Cincinnati, OH, USA
The contact owns a 2014 Jeep Cherokee. The contact received a notification for recall NHTSA campaign id number: 14V643000 (air bags, seat belts), NHTSA campaign id number: 14634000 (electrical system), NHTSA campaign id number: 14V391000 (electrical system), and NHTSA campaign id number: 14V154000 (service brakes, service brakes, hydraulic). However, the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Mailed out 01/13/15 updated 02/02/15 updated 02/19/15
- New Berlin , WI, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign numbers: 14V391000 (electrical system) and 14V154000 (service brakes, service brakes, hydraulic). However, the parts needed for both recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs to be performed. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 01/22/15. Status updated 03/25/15.
- State College, PA, USA
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 55 mph, the contact crashed into a guardrail when another vehicle abruptly cut the contact off. The veihcle was thrown 15 feet into the air and the front end of the vehicle crashed nose-first into an embankment. The air bags failed to deploy. The passenger side of the vehicle then flipped over and a child passenger was partially ejected from the vehicle. The child's upper body then became plunged underwater in the embankment. The child sustained bruises to the head and lung failure from almost drowning. The contact sustained back injuries and a front passenger sustained neck injuries. All of the vehcle occupants required medical attention and a police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure and they informed the contact that there were no recalls for the failure and there was nothing wrong with the vehicle. The approximate failure mileage was 1,000. The VIN was unavailable.
- Ballston Sta, NY, USA
- Scarsdale, NY, USA