10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
28,304 miles

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« Read the previous 20 complaints

problem #2

May 202014

Grand Cherokee 8-cyl

  • 10,000 miles
While starting up my Jeep Grand Cherokee the air bag warning light came on with a system failure and that it needed service. About 2 minutes after that my drivers seat belt light came on telling me it was not latched (though it was) and it needed service. Then about 30 sec later the acc/fec system failed and a warning came on. When I took it to Chrysler fairoaks Dodge in chantilly that night they looked at it the next day and told me a module was bad (orc filter?) that controlled the airbags and everything else was effected because of that. Trouble is there is no part in stock for repair and they want to keep my car for weeks while waiting. )I bet Jeep is still making new cars with the part so why no part for my car? anyway, I was at Jeep to pick up a rental since it would be so long and another Jeep Grand Cherokee 2014 pulled in with the exact same problem. Very odd I thought and worth reporting. Maybe Chrysler is hiding something here and more is wrong with their Grand Cherokee that they own up to. (especially since the part is in such short supply which is odd) perhaps a recall may be in order.

- Herndon, VA, USA

problem #1

Apr 202014

Grand Cherokee 6-cyl

  • 14,000 miles
While traveling home from a family vacation at about 40 mph my seat belt light started flashing saying that the driver and passenger air seat belt was not engaged along with the lights and dinging alarm saying that the air bag is in need of service, this has not gone off and the dinging is constant. I called and set up an appointment at the dealership and waited 4 hours for them to tell me that they did not have parts needed to repair the issue that it was on back order (at least 1 1/2 weeks) but would not be providing a rental car since the car was still drive able and that they would call when the part was in. I am very upset because I am in the automotive industry and know that this is a safety concern/ risk. I have also been experiencing issues with my transmission. I regret making this purchase.

- Birmingham, AL, USA