10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
28,461 miles

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« Read the previous 20 complaints

problem #41

Dec 112014

Grand Cherokee 4WD 6-cyl

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 6/4/15 the consumer stated the recall repair was completed on May 8, 2015. Updated 06/09/15

- Sudbury, MA, USA

problem #40

Oct 162014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V643000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The dealer stated that the part was not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.

- Glen Ridge, NJ, USA

problem #39

Mar 302015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, service brakes, hydraulic), 14V391000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Salem, OR, USA

problem #38

Dec 012014

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that NHTSA campaign number: 14V643000 (air bags, seat belts) exceeded a reasonable amount of time for repair. The dealer and manufacturer stated that the parts were not available. The vehicle was not repaired. The contact had not experienced the failure...updated 05/19/15 updated 11/10/2015

- Ethan, SD, USA

problem #37

Dec 142014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notice for NHTSA campaign number: 14V643000 (seat belts) in December of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The manufacturer was not contacted. The contact had not experienced a failure.

- Morrisville, PA, USA

problem #36

Dec 152014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification of NHTSA campaign number: 14V643000 (air bags, seat belts). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Cape Coral, FL, USA

problem #35

Oct 152014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number:14V643000 (air bags, seat belts) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Glendale, NY, USA

problem #34

Jan 152015

Grand Cherokee

  • 15,500 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that the orc module needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 15,500.

- Agawam, MA, USA

problem #33

Mar 112015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V154000 (service brakes, hydraulic), 14V391000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Flowery Branch, GA, USA

problem #32

Mar 112015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.

- Climax Springs , MO, USA

problem #31

Nov 202014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system), 14V634000 (electrical system), and 14V643000 (air bags, seat belts); however, the parts were not available for an extended period of time. The dealer did not give a specific date when the parts would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Del Rio, TX, USA

problem #30

Jan 022015

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received two notifications for NHTSA campaign numbers: 14V643000 (air bags, seat belts) and 14V634000 (electrical system); however, the contact was not able to have the vehicle repaired because the parts needed were unavailable. The manufacturer was notified. The contact had not experienced a failure. Updated 03/30/15 updated 6/23/2015

- Scarsdale, NY, USA

problem #29

Feb 252015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 14V643000 (air bags, seat belts) however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Tucson, AZ, USA

problem #28

Feb 242015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received NHTSA campaign number:14V643000 (air bags, seat belts) and stated that the parts were unavailable. The dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was made aware of the issue and they informed the contact that they were uncertain when the parts would become available. The contact had not experienced a failure. The VIN was unavailable.

- Agawam, MA, USA

problem #27

Oct 032014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lincroft, NJ, USA

problem #26

Nov 262014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V643000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Eloy, AZ, USA

problem #25

Feb 102015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V391000 (electrical system) and 14V643000 (air bags, seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Far Rock Away, NY, USA

problem #24

Feb 102015

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V634000 (electrical system) and 14V643000 (air bags, seat belts) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Crowley , LA, USA

problem #23

Sep 052014

Grand Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 14V643000 (air bags, seat belts), 14V634000 (electrical system). The dealer was unable to determine when the part would become available to schedule the recall repairs. The contact called the dealer for weeks and was not able to schedule an appointment for both recalls. The manufacturer was notified and was not able to provide a reasonable timeframe of when the recalls would be performed. The contact was not experiencing a failure.

- Marion Center, PA, USA

problem #22

Nov 032014

Grand Cherokee 6-cyl

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 14V634000 (air bags, seat belts) and 14V634000 (electrical system); however, the parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 3/31/15 updated 06/24/2015

- Weslaco, TX, USA

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