8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
22,250 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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This problem may be covered under warranty. Ask your Jeep dealer.

problem #1

Mar 012016

Grand Cherokee Limited

  • Automatic transmission
  • 22,222 miles

I am leasing a 2014 Grand Cherokee, Limited. I am the first user - got the car with 10 miles, I've already but about 20,000 - 25,000 miles on the beauty. About a month ago, a clicking noise started whenever you turn the steering wheel. Either direction, at any speed whether I'm sitting still, going 10 or going 60. It would happen when I go over bumps too. Covered under warranty, I took it to the dealership. They changed the sway bar. Noise is still there. They changed the steering rack. Noise is still there. This week they changed the left strut - which is what my sales manager, boyfriend, and mechanic thought it was from the beginning. After they changed the strut the noise was gone! ... for 4 days ... now the noise is back ... It is loud, it is annoying and it is ridiculous how they cannot locate the cause of this clicking/popping noise! I have 10k miles left on my warranty and about 1yr and 2 mo left on the lease. Though it is by far my favorite car and the best looking SUV out there - if they can't figure this out, there's NO WAY I'm buying this car after my lease ends... PLEASE HELP! At this point I'm even looking into Lemon Laws to get my money back. JUST RIDICULOUS. I've found online others having clicking/popping issue with GC's but in much older cars, not in 2014s... and no solutions.

- claireva, Sterling, VA, US