8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
1,550 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (1 reports)
  2. replaced radio (1 reports)
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This problem may be covered under warranty. Ask your Jeep dealer.

problem #2

Jan 222016

Grand Cherokee Limited 3.6L Penstar

  • Automatic transmission
  • 3,000 miles

Purchased a brand new Jeep Grand Cherokee 2015 model, first gripe $46,000 car and did not have navigation already installed. We paid an additional $700 for this crappy navigation. Speed limits aren't right and takes you off route occasionally and when you follow exits she will say recalculating and follow up with your destination is on the right so you never know what to believe or listen to. Took a trip to Pennsylvania a straight shot from Moline, Il to Strousburg, PA on I 80. Chicago was a nightmare wanted to take us off of 80 on int 65 to Indianapolis. Make u-turn recalculate over and over. We took same route with our Chrysler 200 in October and had no trouble with our navigation on it sailed right thru on 80 no problems no recalculating or anything. Different navigation vendor they tell me, it is crap. We are 67 and 71 and have navigation for a reason, we need CORRECT guidance.

Update from Feb 12, 2016: Contacted Jeep customer service and received a prompt response. They recommended going into dealership and they contacted the dealership also. I received and upgrade on the navigation system that was supposed to address the navigation issues. It says bullitan # 08-031-15 applies update to uconnect softwear Wont know if it helps until our next trip.

- Pam N., Viola, IL, US

problem #1

Aug 272015

Grand Cherokee Overland 5.7L V8

  • Automatic transmission
  • 53 miles

Tracking on the Nav is occasionally off or confused about it's current location. The radio needs resetting several times to correct.

- Andre C., Navan, ON, Canada