When placing the car into park, thought it had gone into park when in fact the car was in neutral. As I went to leave the car, it started to roll a bit. Luckily, I was able to jump back in the seat and stop the car. The display light on the shifter, depending on the light is difficult to see as well as the shifter itself being hard to tell what gear you are in because of its position. This is a major safety issue. I am soon to have a baby and I am very concerned about this and want to turn this car back in before something serious happens! Chrysler needs to let folks turn cars back in and walk away before more injuries occur. I do not want to continue my lease on this car. I make my payments every month on a car I thought was safe and this one surely is not!

- Newark, DE, USA

Automatic transmission gear selector is confusing and slow. Several times when making a "K" U turn which requires quickly selecting and shifting between drive and reverse, I was mistakenly in neutral and the time delay caused my car to be sitting in traffic for too long a period while I fussed with the shifter to get the car into the proper gear in order to move. Cars were fast approaching but narrowly avoided a collision.

- Edison, NJ, USA

I also had problems with the monostable electronic (E-shift) gearshift. As I came to a stop to get my mail, I shifted my gearshift to park. However it jumped back to reverse, and as I opened the door and stepped out, it was already rolling backwards onto the street. The door slammed me down and the front left tire rolled over my knees causing a dislocated shoulder and some knee abrasions. My niece and daughter were in the car as it rolled away onto the street. Thankfully there were no cars on the street, but my daughter had to jump into the driver seat to stop the car. My neighbor called 911 and the ambulance, paramedics, firefighters, and police came. I was sent to the er because of these injuries. I also have all of this captured through my dashboard camera and have a police report. I was well aware of the recall notice I received in the mail, but because the design of this gearshift, it is inevitable that more and more injuries are occurring. Just one week later when this incident occurred, anton yelchin died because of this defect. There needs to be a lawsuit and proper compensation for these injuries.

- Baldwin Park, CA, USA

After placing my vehicle in park on a flat surface parking lot and got out of my vehicle it started to roll back striking another car. It caused minimal damage to the rear bumper which costed me $200 to replace. I notified the dealt who stated its was user error at the time. Now I'm starting to see and hear about other customers complaining about the same problem, so I know for sure it wasn't user error. This issue continues to happen as I have to double clutch it twice for it to read parked. I pay to much a month for a vehicle that could cause death, injury or addition damages that's unacceptable.

- Upper Marlboro, MD, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving various speeds, the shifter would erroneously shift out of gear and a hum was present coming from the transmission. Also, the display panel changed from drive and displayed a straight line. The vehicle began to hesitate and reduce speed. After stopping and switching the shifter back to drive, the vehicle operated normally. The vehicle was taken to the dealer where it was diagnosed that there was erratic transmission failure. The PCM, tcm, reh, and ipc were all reprogrammed. After retrieving the vehicle and driving, the vehicle would not accelerate on demand. The manufacturer was not notified of the failure. The failure mileage was 700. Updated 08/10/16 consumer stated information stated is true incident occurred approximately 5 times after attempt was repaired updated 6/12/18

- Orlando, FL, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. At times, when the gear shift was placed in park, the vehicle reversed without warning. In order to stop the vehicle, the brake pedal had to be depressed and the vehicle placed in park or even turned off completely. The failure recurred. The failure mileage was 30,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.

- Novi, MI, USA

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was in reverse, the gear shifter independently switched into the neutral position. The vehicle was taken to the dealer to be diagnosed. The technician was unable to duplicate the failure. The vehicle was included in NHTSA campaign number: 16V240000 (power train). On several occasions, the front driver seat readjusted independently. The contact stated that the seat adjustment warning indicator illuminated only when the vehicle was in park. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.

- Oxford, PA, USA

This safety complaint is related to the monostable gear shifter on my 2015 Jeep Grand Cherokee. I had a minor accident a couple months ago that I initially attributed to my own error, although I had a hard time believing I just got out of the car with it still in gear. When I saw the national news coverage after the tragic death of actor a. yelchin and the safety recall, I quickly realized that my incident may have been related to the same problem.....updated 0711/16 here's what happened: I started backing out of my driveway on my way to a meeting, then realized I left my water bottle in the fridge ' so I pulled back into the driveway, put the car in park, and walked through my garage into the house. I walked to the fridge, grabbed the water, said a few words to my wife and kids, and headed for the door. When I opened the door, I was surprised to see my car rolling toward me. It had been approximately 30 seconds since I got out of the car. Luckily, my car rolled into my wife's 2008 Jeep patriot, which was parked in the garage. This resulted in minor body damage to both of our vehicles (see attached pictures of the damage. I've since applied touch-up paint on my car to prevent rust, etc). Had my car been six inches to the right, it would have missed my wife's car and rolled directly at the door I was walking out of. While the driveway has a little slope to it, the garage is flat, so the car would have picked up additional speed before hitting the house, and my wife and two kids were right behind me in the kitchen. My kids were playing outside and in the garage just before this happened, and had luckily just gone in to eat dinner. This could have been a much, much worse outcome. I'm interested in having the shifter fixed as part of the recall, and would also like to see Fiat Chrysler take responsibility for the damage to our vehicles. Updated 11/17/17

- New Baltimore, MI, USA

We, too, have had problems with the monostable electronic (E-shift) gearshift in our 2015 Jeep Grand Cherokee. One of the critical movements is when you are in a busy mall, restaurant or other venue's parking areas. Often, when trying to back out, we suddenly see a car approaching and try to get the car back into forward ('d'). there is frequently an overshoot with the shifter and we wind up in 'P' or 'N' rather than the desired 'd' or 's.' since we are distracted watching and trying to avoid the other vehicle, the instrument annunciator indicator lights are of no use and just by feel, we can't tell where we are in the direction modes. Also, when trying to get into any mode, it is often another overshoot in which we wind up, making for a potentially dangerous and, at best, a frustrating event. This system is very imprecise and confusing. The design and engineering of this system, in my opinion, is initially defective in the ergonomics alone and a massive fail in its execution. We have put the vehicle in what we thought was 'P' and, yet, when releasing the brake, the car rolled forward because it was still in 'd.' I mentioned this unsettling situations to the dealer at least once and debriefed this situation three times during answering the surveys we received over a period of time following our purchase. Apparently, others have also done so. It has taken a high visibility accident to get the fca company to acknowledge the problem; while they still maintain it is not their design, but our inadvertenty erroneous operations.

- Wayland, NY, USA

I have a 2015 gran Cherokee while parked in my garage the Jeep rolled forward hitting the garage doors, called chysler was told there is a recall but I'm not doing it right " I asked, what placing the car in park" or buying a car that is a safety hazard !!!, we should have been warned this car was going to kill someone.!!!!

- Lowell, MA, USA

On Friday May 20, 2016 I stopped at the shell gas station to get a cup of coffee. I placed the vehicle in park (engine running) and exited the vehicle. As I walked to the store, out of the corner of my eye I saw my Grand Cherokee backing up across the lot. I ran to the vehicle, opened the drivers door and tried to step on the brake (from outside the vehicle), but the drivers door knocked me down, running over my left ankle. In the fall, I broke the little finger on my left hand. Another gas station patron was able to jump in my Jeep and apply the brakes as I lay writhing on the ground. The next day my ankle was quite swollen and black and blue, so I went to the urgent care. X-rays showed no broken bones in my foot, but revealed my broken little finger. The vehicle never hit anything. I thought I must have forgotten to put the vehicle in park through my error (I knew I had put the vehicle in park), but recent events and deaths concerning this issue with the Jeep Grand Cherokee has made me realize that there is an issue with the shifter.

- Moorpark, CA, USA

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked, it began to roll away and crashed into a metal pole and metal dumpster. There were no injuries and a police report was not filed. The vehicle was taken to the dealer, but was not diagnosed; however, the shifter was repaired. The failure recurred. The contact received notification of NHTSA campaign number: 16V240000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 200.

- Ft Collins, CO, USA

The contact owns a 2015 Jeep Grand Cherokee. After shifting into the park position and attempting to exit the vehicle, it began to roll away independently without warning. The contact was able to stop the vehicle. The contact mentioned that the failure recurred multiple times. The vehicle was taken to a dealer where the technician stated that the VIN was included in NHTSA campaign number: 16V240000 (power train). The vehicle was not repaired due to parts being unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Capon Bridge, WV, USA

Every time I drive the vehicle I have problems properly shifting into the correct gear, especially reverse and park. Sometimes the shifter doesn't move at all, sometimes it shifts too far. This problem is well known by Jeep and they have done nothing except recognize there is a problem and suggest I use my parking brake and other unnecessary procedures in order to ensure I don't leave the vehicle when it is not in park and kill myself like anton yelchin did. I demand an immediate refund of the purchase price including the cost of taxes and warranty upgrades and interior/exterior protection packages purchased for this vehicle. It is absurdly difficult to operate and unsafe. I am driving children around in a defective vehicle that is killing people.

- La Grange, IL, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Staten Island, NY, USA

The contact owned a 2015 Jeep Grand Cherokee. While the vehicle was in the park position, it voluntarily shifted into reverse and rolled into a lake. A police report was filed and there were no injuries. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was not available.

- East St Louis, IL, USA

The contact owned a 2015 Jeep Grand Cherokee. While parked in a parking lot, the contact's vehicle rolled away and another vehicle crashed into the rear of the contact's vehicle. The vehicle was destroyed and towed to an undisclosed location. A police report was filed and there were no injuries. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 16V240000 (power train). The failure mileage was approximately 6,000. Updated 08/30/16 consumer stated vehicle had rolled off the lot and was struck by a semi. Dealer stated that there was no evidence of a malfunction which would cause the vehicle to move by itself. Consumer stated do not agree with underlined statement. The policeman who did the report was told that the vehicle was turned off in park position. Updated 6/11/18

- Olive Hill, KY, USA

The contact owns a 2015 Jeep Grand Cherokee. While shifting to the park position, the vehicle failed to stop and crashed into a garage door. The air bags failed to deploy. A police report was not filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN and failure mileage were not available.

- Massapequa, NY, USA

The contact owns a 2015 Jeep Grand Cherokee. While driving approximately 25 mph, the vehicle independently shifted out of gear without warning. The contact stated that the failure occurred on three separate occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 12,000. VIN tool confirms parts not available.

- Southwick, MA, USA

The contact owns a 2015 Jeep Grand Cherokee. While the electronic shifter was in park, the vehicle independently moved backwards and struck another vehicle. There were no injuries and a police report was not filed. The vehicle was taken to the mechanic who stated that the rear passenger side bumper was damaged and needed to be repaired. The vehicle was repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train). The manufacturer was notified of the failure. The failure mileage was 15,823. VIN tool confirms parts not available.

- Gresham, OR, USA