10.0

really awful
Crashes / Fires:
77 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
20,157 miles

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problem #317

Aug 042024

Grand Cherokee

  • miles
When stopping and suddenly accelrating Jeep has a power delay and you have to hit the throttle agressively to get going or else I run the risk of getting hit by another car, but once you hit throttle the power is more than you need it or expected it, forcing me to brake or else I hit the pcar infront of me. I am still not able to make this work. I purchased the car used, I am still making payments and I barely use it because I find it extremely dangerous at time. The power doesnt come when I need it but when I do its too much, feels like I floored it and I have managed not to crash but its something someone should take a look at before its too late.

- Norwood, MA, USA

problem #316

Apr 172019

Grand Cherokee

  • miles
- The Diesel Engine failed or malfunctioned. New/current engine is available for inspection but no longer have dead engine. Was removed by Jeep dealership. - I Was driving with my kids and as I was about to park in the lot, thick black smoke started coming from the hood of my jeep. My kids started screaming and I immediately turned off the vehicle and got my kids out, because I wasn't sure if it was going to blow up or what would happen. Called USAA to tow vehicle to dealership. - Problem was confirmed by the dealer - I have never got my vehicle serviced by anyone else besides the dealer/manufacture (DCH Chrysler Dodge Jeep Ram Fiat of Temecula) - the vehicle and component was inspected by the manufacture (DCH Chrysler Dodge Jeep Ram Fiat) - There was absolutely NO WARNING, NO LIGHTS OR SIGNES THAT THIS WAS GOING TO HAPPEN prior to the failure. (CHECK ALL RECORDS AT DEALERSHIP) ALL SERVICE COMPLAINTS ARE DOCUMENTED at (DCH Chrysler Dodge Jeep Ram Fiat of Temecula).

- Murrieta, CA, USA

problem #315

Apr 252024

Grand Cherokee

  • 146,981 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at 5 MPH, the vehicle independently shifted from drive to neutral. The check engine warning light was illuminated. The vehicle was turned off and restarted and the contact was able to drive the vehicle home. The contact stated that upon arrival home; while in the driveway attempting to shift into park(P), the vehicle rolled backwards. The vehicle was taken to Auto Zone where it was scanned with a TCM clutch failure, a gear ratio clutches 1 and 2, and a failure with the output shaft speed sensor circle. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 146,981.

- Laguna Niguel, CA, USA

problem #314

Jul 232023

Grand Cherokee

  • 100,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 75 MPH the service shifter warning light was illuminated and had been illuminated for several months. The contact stated the vehicle shifted into gear without engaging the gear knob while driving and while parked. The contact also stated the vehicle was able to shift into gear without engaging the gear knob and without depressing the brakes. In addition, the contact stated the gear did not shift into the desired gear without wiggling and bumping the gear shift to release the gear stick. The vehicle was taken to the dealer who informed the contact the vehicle was repaired under NHTSA Campaign Number:?16V529000 (Power Train), however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

- Paris, TX, USA

problem #313

Feb 262024

Grand Cherokee

  • miles
Th cylinder has low compression causing misfire in the vehicle. The misfire can cause the vehicle to lose power. If you lose power on a highway it could cause an accident. This has not happened to me, but I have read the cyinder issue is a common problem with the 2015 jeep grand cherokee Seems like bad parts. A mechanic has ascertained the problem with my vehicle. If this is a common problem why has the manufacturer not fixed the problem and inspected these parts?

- Manchester, MO, USA

problem #312

Feb 242024

Grand Cherokee

  • miles
Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an exit by chance. Would not restart while coasting. Traffic line formed behind me for those also seeking same exit I needed at the last second. I was unable to fully move into shoulder because of debris seen and fear of damage to tires. After coasting to a full stop a quarter mile from Love's Truckstop, put vehicle in park, and was able to restart after hesitation. Engine light on with my reader stating "confirmed" codes P0336, U1401; and a "pending" code of P05ED. Now takes 3-5 seconds to start when used to be "instantly." In a nutshell, this was not fun. :| Note to manufacturer, please stop skimping out on quality.

- Magnolia, TX, USA

problem #311

Oct 292023

Grand Cherokee

  • 103,500 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving 70 MPH, the transmission shifted into neutral, and the engine stopped. The contact's wife was able to coast off the highway while in neutral. Once on the side of the road, the vehicle shifted into park without warning. There was no warning light illuminated; however, a message to check electronic braking system was briefly displayed. The vehicle was restarted, and the contact-??s wife drove the vehicle to the residence. The vehicle was then driven to the dealer, but the dealer could not duplicate the failure. The contact and his wife drove the vehicle several times and the failure reoccurred. The vehicle was towed back to the dealer and a diagnostic test was performed. The contact was informed that the ECM was inoperable. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer, and the contact was informed that the battery was not fully charged; the battery was re-charged. The contact stated that the vehicle continued to downshift while driving and the vehicle was taken back to the dealer again and the contact was informed that the right front bracket was loose, and the bracket was tightened. The dealer determined that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was approximately 103,500.

- Harrisburg, PA, USA

problem #310

Nov 292023

Grand Cherokee

  • 145,000 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the vehicle was jerking and lost motive power. The check engine warning light was illuminated. The contact pulled off the road and contacted the dealer. The contact stated that the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000.

- Astoria, NY, USA

problem #309

Sep 082023

Grand Cherokee

  • miles
The car will shift into neutral and become undrivable. Had car towed and they say the part is a transmission control module/valve body #R8259301AC. They say this is a common problem for this model and have had many complaints of same issue. It has been 3 months and the part is not available. This seems to be a very serious and common safety issue.

- Laguna Niguel, CA, USA

problem #308

Jun 012022

Grand Cherokee

  • miles
Jeep issued a recall almost a year and a half ago, and have taken no action

- Austin, TX, USA

problem #307

Apr 292023

Grand Cherokee

  • miles
I was driving in the high and when I went to accelerate the vehicle went into -??limp-?? mode. I made it to the closest dealership to get checked. The dealership explained to me the tone wheel delaminated and that is the reason my check engine light came on. The codes read camshaft position sensor issue, but the dealership said it is because of the delaminated tone wheel

- Las Vegas , NV, USA

problem #306

Feb 152023

Grand Cherokee

  • miles
Loud ticking noise from engine that speeds up upon acceleration. Failing rocker arm causing debris leading to ticking noise. No error codes. Upon personal investigation online, have found "Pentastar Tick" to be a known problem in 2013-2015 Jeep Grand Cherokees on Jeep forums. Problem can lead to misfire while driving, including jerking, damage to cam shaft, as well as engine damage.

- Turlock, CA, USA

problem #305

Jun 162023

Grand Cherokee

  • miles
I-??ve recently noticed when leaving my driveway my 2015 jeep grand Cherokee shifts hard / feels as if the transmission is slipping. Today out of now where my vehicle starts slowing down and the rpm is getting higher. I luckily was able to get to the side of the highway to pull over with 3 children in the car. I cut the vehicle off opened and closed the door cranked it and it drove as normal until I was a couple of miles away from home when this happened again. I could not go over 40 mph and the vehicle wasn-??t shifting it just sounded like it was reving up. I-??ve also been smelling a burning smell inside of the vehicle that smelled like burnt rubber / burning wires. The smell is worse when cutting on the seat warmers. When putting the vehicle in park it sometimes takes a few seconds before the vehicle realizes it-??s in park. My headlights at night also appear to look like they are smoking or has a certain smell to them when you get up close

- Greensboro , NC, USA

problem #304

Jun 102023

Grand Cherokee

  • miles
The transmission fails and defaults to 3rd or 4th gear when downshifting or hitting a pothole. The vehicle then has to limp to a service center for evaluation and repair. At such low speeds during the limp for service, the highway driver is at significant risk or accident

- Hinesville, GA, USA

problem #303

Mar 052023

Grand Cherokee

  • miles
Transmission failed when I was merging on a highway. Had it replaced and still doesn-??t seem normal. This is the electronic shift and apparently has nonstop issues with the 2015 model. Will probably need replaced again before warranty is up and it was done at a jeep dealership.

- Apex, NC, USA

problem #302

Mar 212023

Grand Cherokee

  • miles
I have had major problems with my vehicle relating to recalls. Last month had had $2,800 in repairs done to the vehicle related to two recalls (Z46 & W79) I had to have all of my fuel lines and fuel filters replaced and the air intake manifold replaced and currently the vehicle is not running as I lost power entering the highway my mechanice diagnosed it as code P0336-00 crankshaft position sensor performance which is covered under recall W58/68 to date Jeep has denied that any of this work is related to recalls and denied my reimbursement request I appreciate your help in resolving these issues as I currently do not have transportation at my disposal even thought recall W58/68 states that transportation to be provided if needed I can supply you with receipts and emails from fca Jeep denying my claims thanking you in advance for your help in this matter

- Ipswich, MA, USA

problem #301

Feb 092023

Grand Cherokee

  • miles
Vehicle purchased 2/9/23 First claim is filed at tire kingdom 2/14/23 ( tires needed balancing, lower oil pan gasket, belt tensioner mentioned the engine shaking and was told they aren-??t sure ) Tire kingdom ; 2/16/23 ( engine mounts changed ) Tire kingdom ; 2/20/23 engine diagnostics ( tire kingdom found no failure no check engine light ) Tirekingdom; 2/23/23 ( spark plugs, harmonic balancer ) Dealership 2/27/23 cylinder head replacements Dealership ; 3/14/23 engine mounts, alignment tire balance ( claim denied ) thermostat denied as no failure Tirekingdom ; 3/15/23 referred back to dealership for engine issue again. Dealership ; dropped off on 3/20/23 reported complete engine failure. Inspectors report 4/10/23 - inspection report confirmed engine failure. 4/22/23 received vehicle back 4/22/23 contacted silverrock and noted burning smell, poor acceleration, whining noises etc 4/23/23 check engine light comes on. 4/25/23 takes vehicle back to service center vehicle has an evap code. 5/1 contacted dealership to check on status of the vehicle, dealership has noted transmission failure, leaking oil pan. The engine that was used ( the dealership informed carvana / silverrock at the time of receipt is defective ) has indeed been categorized as defective.

- Orlando, FL, USA

problem #300

Apr 102023

Grand Cherokee

  • miles
The transmission slips fro D to P making the vehicle inoperable. I have check all doors to make sure they were closed. restarted the vehicle yet still in able to drive! It is Not the first time it happened.

- Barboursville , VA, USA

problem #299

Feb 152023

Grand Cherokee

  • 16,000 miles
The contact's wife owns a 2015 Jeep Grand Cherokee. The contact stated that the transmission was slipping in and out of gear. The contact stated that the failure also occurred while driving below 35 MPH, and while driving from a complete stop from a traffic light. Additionally, the contact stated that after parking and exiting the vehicle, the vehicle started to move forward. The vehicle was taken to the dealer, where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the dealer. The vehicle was taken back to the dealer, where it was diagnosed that the transfer case, the PTU, the U-joint, and the front and rear differentials needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20E037000 (Power Train). The dealer and the manufacturer informed the contact that the vehicle could not be repaired under the PTU warranty because the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 160,000.

- Ridgeland, SC, USA

problem #298

Feb 042023

Grand Cherokee

  • miles
Rear diff internally broken, prevents vehicle from moving forward or shifting into parking. Costing $3000 to fix. Problem has been confirmed by car mechanic shop. All reports have been attached.

- Lynnwood, WA, USA

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