The contact owns a 2015 Jeep Grand Cherokee. The contact stated while his wife was driving 70 MPH, the transmission shifted into neutral, and the engine stopped. The contact's wife was able to coast off the highway while in neutral. Once on the side of the road, the vehicle shifted into park without warning. There was no warning light illuminated; however, a message to check electronic braking system was briefly displayed. The vehicle was restarted, and the contact-??s wife drove the vehicle to the residence. The vehicle was then driven to the dealer, but the dealer could not duplicate the failure. The contact and his wife drove the vehicle several times and the failure reoccurred. The vehicle was towed back to the dealer and a diagnostic test was performed. The contact was informed that the ECM was inoperable. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer, and the contact was informed that the battery was not fully charged; the battery was re-charged. The contact stated that the vehicle continued to downshift while driving and the vehicle was taken back to the dealer again and the contact was informed that the right front bracket was loose, and the bracket was tightened. The dealer determined that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was approximately 103,500.

- Harrisburg, PA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 15 MPH, the vehicle was jerking and lost motive power. The check engine warning light was illuminated. The contact pulled off the road and contacted the dealer. The contact stated that the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 145,000.

- Astoria, NY, USA

The car will shift into neutral and become undrivable. Had car towed and they say the part is a transmission control module/valve body #R8259301AC. They say this is a common problem for this model and have had many complaints of same issue. It has been 3 months and the part is not available. This seems to be a very serious and common safety issue.

- Laguna Niguel, CA, USA

Jeep issued a recall almost a year and a half ago, and have taken no action

- Austin, TX, USA

I was driving in the high and when I went to accelerate the vehicle went into -??limp-?? mode. I made it to the closest dealership to get checked. The dealership explained to me the tone wheel delaminated and that is the reason my check engine light came on. The codes read camshaft position sensor issue, but the dealership said it is because of the delaminated tone wheel

- Las Vegas , NV, USA

Loud ticking noise from engine that speeds up upon acceleration. Failing rocker arm causing debris leading to ticking noise. No error codes. Upon personal investigation online, have found "Pentastar Tick" to be a known problem in 2013-2015 Jeep Grand Cherokees on Jeep forums. Problem can lead to misfire while driving, including jerking, damage to cam shaft, as well as engine damage.

- Turlock, CA, USA

I-??ve recently noticed when leaving my driveway my 2015 jeep grand Cherokee shifts hard / feels as if the transmission is slipping. Today out of now where my vehicle starts slowing down and the rpm is getting higher. I luckily was able to get to the side of the highway to pull over with 3 children in the car. I cut the vehicle off opened and closed the door cranked it and it drove as normal until I was a couple of miles away from home when this happened again. I could not go over 40 mph and the vehicle wasn-??t shifting it just sounded like it was reving up. I-??ve also been smelling a burning smell inside of the vehicle that smelled like burnt rubber / burning wires. The smell is worse when cutting on the seat warmers. When putting the vehicle in park it sometimes takes a few seconds before the vehicle realizes it-??s in park. My headlights at night also appear to look like they are smoking or has a certain smell to them when you get up close

- Greensboro , NC, USA

The transmission fails and defaults to 3rd or 4th gear when downshifting or hitting a pothole. The vehicle then has to limp to a service center for evaluation and repair. At such low speeds during the limp for service, the highway driver is at significant risk or accident

- Hinesville, GA, USA

Transmission failed when I was merging on a highway. Had it replaced and still doesn-??t seem normal. This is the electronic shift and apparently has nonstop issues with the 2015 model. Will probably need replaced again before warranty is up and it was done at a jeep dealership.

- Apex, NC, USA

I have had major problems with my vehicle relating to recalls. Last month had had $2,800 in repairs done to the vehicle related to two recalls (Z46 & W79) I had to have all of my fuel lines and fuel filters replaced and the air intake manifold replaced and currently the vehicle is not running as I lost power entering the highway my mechanice diagnosed it as code P0336-00 crankshaft position sensor performance which is covered under recall W58/68 to date Jeep has denied that any of this work is related to recalls and denied my reimbursement request I appreciate your help in resolving these issues as I currently do not have transportation at my disposal even thought recall W58/68 states that transportation to be provided if needed I can supply you with receipts and emails from fca Jeep denying my claims thanking you in advance for your help in this matter

- Ipswich, MA, USA

Vehicle purchased 2/9/23 First claim is filed at tire kingdom 2/14/23 ( tires needed balancing, lower oil pan gasket, belt tensioner mentioned the engine shaking and was told they aren-??t sure ) Tire kingdom ; 2/16/23 ( engine mounts changed ) Tire kingdom ; 2/20/23 engine diagnostics ( tire kingdom found no failure no check engine light ) Tirekingdom; 2/23/23 ( spark plugs, harmonic balancer ) Dealership 2/27/23 cylinder head replacements Dealership ; 3/14/23 engine mounts, alignment tire balance ( claim denied ) thermostat denied as no failure Tirekingdom ; 3/15/23 referred back to dealership for engine issue again. Dealership ; dropped off on 3/20/23 reported complete engine failure. Inspectors report 4/10/23 - inspection report confirmed engine failure. 4/22/23 received vehicle back 4/22/23 contacted silverrock and noted burning smell, poor acceleration, whining noises etc 4/23/23 check engine light comes on. 4/25/23 takes vehicle back to service center vehicle has an evap code. 5/1 contacted dealership to check on status of the vehicle, dealership has noted transmission failure, leaking oil pan. The engine that was used ( the dealership informed carvana / silverrock at the time of receipt is defective ) has indeed been categorized as defective.

- Orlando, FL, USA

The transmission slips fro D to P making the vehicle inoperable. I have check all doors to make sure they were closed. restarted the vehicle yet still in able to drive! It is Not the first time it happened.

- Barboursville , VA, USA

The contact's wife owns a 2015 Jeep Grand Cherokee. The contact stated that the transmission was slipping in and out of gear. The contact stated that the failure also occurred while driving below 35 MPH, and while driving from a complete stop from a traffic light. Additionally, the contact stated that after parking and exiting the vehicle, the vehicle started to move forward. The vehicle was taken to the dealer, where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the dealer. The vehicle was taken back to the dealer, where it was diagnosed that the transfer case, the PTU, the U-joint, and the front and rear differentials needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20E037000 (Power Train). The dealer and the manufacturer informed the contact that the vehicle could not be repaired under the PTU warranty because the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 160,000.

- Ridgeland, SC, USA

Rear diff internally broken, prevents vehicle from moving forward or shifting into parking. Costing $3000 to fix. Problem has been confirmed by car mechanic shop. All reports have been attached.

- Lynnwood, WA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the vehicle erroneously shifted into neutral while driving. While the vehicle was parked with the gear shifter in the park, the vehicle inadvertently moved. The service shifter warning light was illuminated. The contact called the local dealer and was informed that the vehicle was previously repaired under recall. There was no warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 16V240000 (Power Train). The approximate failure mileage was 118,400.

- Millbrook, AL, USA

trying to shift from drive to park, will only go to reverse. Must release shifter and push to park again for it to shift to park

- Clayton, DE, USA

While driving my car, it will randomly shift into neutral. The engine will almost shut off while the battery will remain on. I get a message on the dash telling me to shift into gear but can only shift into park. After shifting into park, I have to turn my car off, and back on before I can shift into drive. I have had multiple parts replaced on my car to fix the issue but it is still happening. I find the car shifts to neutral when going over 55 MPH and then I lose all power.

- Lakeville, MN, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 45 MPH and making a right turn, the vehicle inadvertently turned in the opposite direction and the contact lost control of the steering wheel. The traction control warning light was illuminated. The contact depressed the brake pedal but the vehicle failed to respond. The contact continued to turn the steering wheel until she regained control of the vehicle. The contact veered to the side of the roadway. The contact then pulled into a parking lot and parked the vehicle. The contact was able to drive to her residence. The contact later received notification of NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control) and the vehicle was taken to the dealer for the recall repair; however, the dealer declined to honor the recall repair and informed the contact she had to pay for the repair. The dealer diagnosed that the DTCM (Drive Train Control Module) had failed and needed to be replaced. The vehicle was repaired. The contact notified the manufacturer of the failure and inquired about reimbursement; however, the manufacturer denied her claim after several attempts. The failure mileage was approximately 177,060.

- Burlington, NJ, USA

I can hear My Jeep clicking into every gear and making a ticking noise this is because of the faulty shifter in these jeeps. Also the computer isn-€™t working correctly software is to old to update.

- Plymouth , MA, USA

There is loud ticking/tapping noise coming from the engine when in motion or when the engine idles. This vehicle was not inspected by the dealer (out of warranty) or the police but was inspected by my mechanic and is available for inspection anytime, upon request. At time, the noise become extremely loud and scary and is a cause for great concern, especially knowing that this vehicle is mostly driven daily on the highway for at least 1 hour one way. This noise suddenly appeared about 9 year ago as a slight ticking/tapping but got progressively worse.

- Suffern, NY, USA