10.0
really awful- Crashes / Fires:
- 78 / 1
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 20,188 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When driving at approx 25 miles an hour the car seemed to change gear and cause a jerking and jolting motion.
- Ft Lauderdale, FL, USA
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving approximately 20 mph, the vehicle hesitated in a jerking motion. The failure recurred numerous times. The vehicle was taken to the dealer three times. The technician informed the contact that the vehicle was functioning as designed. The contact no longer drives the vehicle because of the potential safety hazard. The manufacturer was notified of the issue. The approximate failure mileage was 20.
- Port Orchard, WA, USA
I returned this Jeep twice to dealer letting know that the transmission had a hard bang between shifting, they continue to say that this normal.the service manager says it because of the electronic system, I told them that I have driving for over forty years and have heard of such thing and this sounds more like a torque converter issue not a computer, needless to say they continue to say nothing is wrong. I am in the process of scheduling another appointment because it continues to get worse.
- Berlin, CT, USA
The 2015 I had just purchased with the V-6 and 8 speed transmission due to my 2014 Dodge durango with the same engine and transmission being bought back by Chrysler, is exhibiting the same unsafe shifting and stalling conditions.
- Gresham, OR, USA
- Clifton, NJ, USA