Car keeps jumping to nutral and then dies in the middle of the highway. Have to wiat like 5mins before trying to start. Once it starts ill drive for like 15mins then I happens again. No codes nor e gine light to see what the issue is. I'm lost at the mo and need the vehicle for jobs. Help!!!!!

- East Orange, NJ, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving 5 MPH, the vehicle went into LIMP Mode. The check engine warning light and other unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 97,000. Parts distribution disconnect.

- Windsor, CA, USA

The engine overheated due a coolant leak causing head gasket failure. The engine will now most likely need to be replaced. The engine is 3.0 ecodeiesel which was part of the FCA settlement. There were no warning signs. Engine overheated with dealership while getting the fuel tank pump replaced. Dealer confirmed issue.

- Fresno, CA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The vehicle was taken to the local dealer where it was diagnosed that the throttle body, fuel sensors bank 1-1 and 1-2, crankshaft, and intake manifold needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 124,471.

- Poquoson, VA, USA

I have owned this vehicle for 9 years and the vehicle has had an issue with the electronic fuel pump since I bought it. I would take pictures of the warning showing the error message. I have had the vehicle in the shop more than 10 times for the same symptoms and begged them to replace what the computer is saying was the problem. I have spent over $9,000 on repairs and I continue to get the same message, The check engine light is on continuously and every time I bring it in they say it is not that it is something else and they replace something not related. Then the recall came out for the High Pressure Fuel Pump which was apparently the issue for the entire time like the on board computer had been stating was the issue. I have replaced the Thermostat when there was no over heating issue, the alternator when there was no electrical issue, the Particulate filter because they said that was what was causing it to go into crawl mode which it still does periodically when it rains out. The recall was issued on 6/9/2022 and it is still not repaired. There is no telling what other internal damage was done over the 9 years of not replacing what was the issue the entire time.

- Littleton , CO, USA

My 2015 Jeep Grand Cherokee Overland EcoDiesel (VIN# [XXX] ) had a catastrophic engine failure at 96k miles (400 miles from home) on a family trip Friday [XXX] leaving us stranded far from home for the second time in the last year (first time was for a turbo coolant line that failed requiring me to leave my car in California for 3+ weeks while parts were on back order). I still have an active AEM Warranty from the emissions recalls a few years back that's good until 120k miles, however previous inquiries have stated that this warranty doesn't cover the engine failure and was given a repair estimate in excess of $30k+. Premature engine failures have been a very common problem of this series of vehicle, it was involved in the AEM class-action lawsuit, and had numerous recalls that are related to the engine and engine components. Myself and the Lithia Jeep Dealership staff in Grants Pass, OR were all shocked when the warranty claim was denied for this replacement given the number of EcoDiesel failures they had seen. With the systemic premature failures of these engines, the AEM class-action lawsuit updates, extent of recalls that are related to the engine and engine components, I have been disappointed in how Chrysler/Jeep have handled this situation, leaving the burden of their design flaws on their customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Olympia, WA, USA

When stopping and suddenly accelrating Jeep has a power delay and you have to hit the throttle agressively to get going or else I run the risk of getting hit by another car, but once you hit throttle the power is more than you need it or expected it, forcing me to brake or else I hit the pcar infront of me. I am still not able to make this work. I purchased the car used, I am still making payments and I barely use it because I find it extremely dangerous at time. The power doesnt come when I need it but when I do its too much, feels like I floored it and I have managed not to crash but its something someone should take a look at before its too late.

- Norwood, MA, USA

The contact's daughter owns a 2015 Jeep Grand Cherokee. The contact stated that there was an abnormal ticking sound coming from the engine. There was no warning light illuminated. The contact notified the dealer and the manufacturer about the failure and was informed that there were no recalls or warranties on the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.

- Brooklyn, NY, USA

While driving on the freeway, I heard a quiet noise but saw no warning messages on the dash. I decided to pull over and found the vehicle had shifted into neutral and lost power steering. The vehicle was towed to a AAA service center. They discovered that the safety recall W79 / NHTSA 20V-699 Diesel ECR cooler had been replaced but failed again, requiring a complete engine replacement. The recall was repaired in May 2022, and the part failed in July 2024, two months outside the warranty. The dealer where we bought the vehicle and had the recall serviced won't return my calls.

- Penryn, CA, USA

- The Diesel Engine failed or malfunctioned. New/current engine is available for inspection but no longer have dead engine. Was removed by Jeep dealership. - I Was driving with my kids and as I was about to park in the lot, thick black smoke started coming from the hood of my jeep. My kids started screaming and I immediately turned off the vehicle and got my kids out, because I wasn't sure if it was going to blow up or what would happen. Called USAA to tow vehicle to dealership. - Problem was confirmed by the dealer - I have never got my vehicle serviced by anyone else besides the dealer/manufacture (DCH Chrysler Dodge Jeep Ram Fiat of Temecula) - the vehicle and component was inspected by the manufacture (DCH Chrysler Dodge Jeep Ram Fiat) - There was absolutely NO WARNING, NO LIGHTS OR SIGNES THAT THIS WAS GOING TO HAPPEN prior to the failure. (CHECK ALL RECORDS AT DEALERSHIP) ALL SERVICE COMPLAINTS ARE DOCUMENTED at (DCH Chrysler Dodge Jeep Ram Fiat of Temecula).

- Murrieta, CA, USA

Jeep dealership is unable to remedy this recall that has been an issue for over 2 years. My jeep was at dealership for month and still no repair parts they have no ETA on specific parts needed for recall as they don-??t get notified about the part for my vin number. I am stuck with an unsafe jeep due to unable to be fixed. Need a remedy to fix this I am losing out on money not having a safe vehicle for me and my family to drive

- Magna, UT, USA

The engine kicks like the injectors are blocked or something. It happens in idle and all speeds, including highway speeds. It is not speed related. However, I am reporting this because it jerks the car at highway speeds and this is dangerous. I have one occurring trouble light regarding the oil pump but it-??s not related. Something is troubling this engine like there is debris in the fuel line but all of my recalls have been fulfilled.

- Orlando, FL, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated while driving approximately 70 MPH, the vehicle independently decelerated and failed to exceed 45 MPH. The contact stated that the traction control and check engine warning lights were illuminated. The contact pulled to the side of the road and turned off the vehicle, then the vehicle restarted. The vehicle was taken to an independent mechanic where it was diagnosed with an unknown failure. The vehicle was repaired; however, the failure recurred. The contact stated that the failure had recurred several times. The vehicle was not repaired. The contact discovered NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling), however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Detroit, MI, USA

Purchased a 2015 jeep grand Cherokee. At around 65k miles vehicle started making a ticking sound. Vehicle was also stalling when accelerating from a stop, usually when making a right turn but also when trying to press gas to gain speed quickly like when entering the highway. There is a known issue with this model where the rocker arm fails and damages the cam shaft. Engine light went on so contacted the dealer and Brought the car in for a recall repair. I drove out of the dealership and the engine light went back on. Brought the jeep back and was told engine issue wasn-??t covered under warranty and repairs would cost $5k. I-??m contacting the DMV automotive facilities inspector to file a complaint on the dealership and will be contacting a lawyer regarding a class action lawsuit unless I get a resolution to this issue. I drive my 3 small children around every day in this car.

- Peekskill, NY, USA

tone ring issue not resolved

- Cumberland, WI, USA

Th cylinder has low compression causing misfire in the vehicle. The misfire can cause the vehicle to lose power. If you lose power on a highway it could cause an accident. This has not happened to me, but I have read the cyinder issue is a common problem with the 2015 jeep grand cherokee Seems like bad parts. A mechanic has ascertained the problem with my vehicle. If this is a common problem why has the manufacturer not fixed the problem and inspected these parts?

- Manchester, MO, USA

Driving on highway 290 West near Waller. At 75mph I attempted to pass slower traffic by accelerating after moving into the farthest left (passing) lane when my Jeep lost power. Had to maneuver while coasting between traffic in lanes (frogger anyone?) to farthest right lane by coasting through to an exit by chance. Would not restart while coasting. Traffic line formed behind me for those also seeking same exit I needed at the last second. I was unable to fully move into shoulder because of debris seen and fear of damage to tires. After coasting to a full stop a quarter mile from Love's Truckstop, put vehicle in park, and was able to restart after hesitation. Engine light on with my reader stating "confirmed" codes P0336, U1401; and a "pending" code of P05ED. Now takes 3-5 seconds to start when used to be "instantly." In a nutshell, this was not fun. :| Note to manufacturer, please stop skimping out on quality.

- Magnolia, TX, USA

See attached document for complaint

- Ormond Beach, FL, USA

I have been trying to get this recall fixed for over two years not. I have received over four notices from FCA via US Mail. Each time I go to the dealer, Planet Jeep, in Flagstaff, AZ I am told that there are no parts available and they cannot do anything. The first three times I was told that I would be put on waiting list however when I checked last week they said there is no record of me even commig in for it. I tried to call FCA directly on the phone number listed to call for help with the recall. The FCA rep said all I need to do is go into the dealer to get it fixed. I explained to her the issue and she put me on hold and called dealer directly. The dealer at Planet Jeep stated same thing, there are no parts available and I would be put on a list. I asked FCA if I could escalate this and she said there is no recourse for recall issues. I want to sell my Jeep however no one will purchase when I disclose the missing recall which is the high pressure fuels system and very serious as there have been issues of vehicles stalling on the freeway speeds and causing accidents. I think two years and several attempts to fix this is unreasonable. I am requesting your assistance.

- Flagstaff, AZ, USA

The rocker arm is defected causing ticking noise and Known by manufacturer that it is due to fail but still built car with faulty part. Cost thousands to fix

- Berwyn , IL, USA