We have been unable to drive the vehicle for 9 months out of 12 due to it being in the shop. The latest was a OBDC of "Improper DEF used see dealership". It was at 3 different shops to remedy the issue the final one being Lithia Chrysler/Jeep/Dodge of Missoula #134. Even with the extended warranty they WOULD NOT cover the expense even though it was their warranty. We were told it was for labor, but labor was supposed to be covered. There is also a "Stop Sale" in place so we cannot even drive the vehicle anymore due to lack of power. The dealership and FCA told us that this was "NORMAL" and we just "HAD TO LET THE VEHICLE WARM UP FIRST" I have owned and operated diesel vehicles for a better part of 28 years. I have NEVER had to do this. I cannot put my families lives at risk with this POS. Right now as it is, we are. making payments on insurance and and vehicle payments on an SUV we cannot drive. I can give specific dates, times and conversations as well as email threads from FCA trying to handle the situation to no avail.

- Stevensville, MT, USA

The past 3 times putting gas in 1) after gassing, Jeep started, would not go into gear. Shut off, restarted, was fine. 2) after gassing, Jeep started however shaking, shut off, restarted, however shook until it caught and started. 3) after gassing, the 3rd time it started. The Jeep would shake, like the old cars would diesel when shut off, this is what it was like. Shows multiple codes. Purge valve under hood replaced in November, replacing again to see if its bad. Rear purge valve replaced (driver rear wheel). Next step is smoking the vehicle to find the leaks, believe to be the gas filler neck. Often when putting gas in, gas clicks off. Also the capless tank is awful, often difficult to put the hose in. This is my 3rd JGC, the 07 had issues and this one. The 2011 was a dream! These are manufacturer's issues and should be repaired FREE of charge!

- Binghamton, NY, USA

The vehicle will repeatedly die when at a stop light or a stop sign. The dealer has been notified but states that the parts to replace and fix the issue have not been shipped to dealers or are not available. Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406

- Foley, AL, USA

When are you going to make Jeep fix this fuel pump issue? It has been over 9 months and they stilll say they don't have the parts! People are going to die. HELP!

- Salt Lake City, UT, USA

There is a recall for fuel pump delivery. Myvwife was driving the vehicle and it completely stalled out while driving. Vehicle was towed to arapahoe Chrysler autonation Jeep, parts supposedly are on back order however we have also been told that they don't have parts.

- Aurora, CO, USA

Cruise Control, O2 SENSOR, Fuel/Propulsion System, BATTERY, If your check engine light is not on when you take it to the service department they say its hard to detect serves needs. Come back when it comes on again. Trouble while driving when using cruise congtrol it excellerate15miles beyond speed set very scary while driving next 30 minutes smell smoke next flames and smoke coming from underneath hood, open door flames and smoke can into jeep. Causing me to hit my head tryng to watch the fire and get out the truck and getting the two kids out the back the we ran then the exploded. The 911 button inside did not work! Now we can't sleep!

- Stem, NC, USA

Driving my 2015 Jeep Grand Cherokee, in Oct 2021 and this weekend, slipped into neutral while driving on the highway at 50+ mph and wouldnt shift back into drive. displaying the message 'VEHICLE SPEED IS TOO HIGH TO SHIFT' while at full stop Stop sign Both times trying to restart it, the engine would rev violently and shut off, only to restart after a few minutes and drive as normal. Both times in high moving traffic, narrowly avoiding traffic. The 2nd time I was on the NY Triboro bridge and used road flares to alert traffic Called the dealer and they claimed to have never heard of this before. Couldnt find any issues or replicate the issue. attached are several issues of other drivers having the same issue and still @Jeepc laims no knowledge. Does someone have to die to fix this issue

- Ridgewood, NY, USA

The part that failed is identified as the Oil Cooler, I will request the dealer provide the defective unit. The part number for the Oil Cooler 68211323AB. There are two areas that would pose a safety concern when the Oil Cooler fails. When the Oil Cooler fails, oil is let into the cooling system. The oil level continues to fall to a point where it is very likely the engine will seize. There is no check engine indicator, the oil temperature indicator shows no rise in temperature. You would not know that there is any problem, If that happens while the vehicle is in motion it could prove to put occupants in jeopardy of injury. The second area of concern, as the oil bleeds into the cooling system it is unable to adjust for the additional fluid. The cooling system reservoir fills up and begins to overflow each time the vehicle is started and driven. The reservoir overflow is in the front right side of the engine compartment. When car is parked the oil flows on to everything that is below it. But when the car is in motion the oil covers the right side of the engine compartment. The result of the overflow could lead to a fire in the engine compartment, Oil on the rotor and brake could result in the malfunction of the brake mechanism. With oil in the cooling system the smell of diesel is very strong in the passage compartment. This may, lead to headaches, nausea, and eye irritation. The dealer did confirm the problem and provided a quote of $8600 to repair. The car has been inspected by and independent mechanic and the dealer-??s mechanic. As noted earlier there was no warning that a problem was occurring. The first sign of a problem was on the 17th of September. A large oil spill in my garage.

- Oceanside, CA, USA

I have been on a waiting list at Jeep only, las vegas, for 7 weeks to repair recall W79/NHTSA 20V-699. The dealer service department does not return text message or phone calls. My service advisor joshua gave a 5-week lead time for repair mid March, 2021. Jeep only 5255 w sahara ave, las vegas nv 89146. Phone 702-602-0090

- Henderson, NV, USA

I have been having trouble putting fuel in my car since I bought it. I was told that this was just a problem with Jeep Grand Cherokee xj. Because it is difficult to fuel up, twice I have sprayed fuel all over myself and once I had the rents myself with water. My warning light is a now on. Now the capless fuel cap assembly came off while I was feeling. This is very dangerous. I don't know if I can feel up anymore making the car useless until repaired

- Fresno, CA, USA

This 2015 Jeep Grand Cherokee ecodiesel has an open recall for the egr system (recall W79). On December 29, 2020, the malfunction indicator light came on. I called the dealer (turnersville Jeep) for an appointment on Monday, January 4, 2021. The first available appointment was on Tuesday, January 12 2021. This dealer kept the vehicle until Friday, January 15. This dealer declined to repair the egr system under the W79 recall, but did replace all fuel injectors and the fuel tubes after finding the fuel injectors restricted. This dealer then cleared the dtc P026C-00 and performed a stationary regeneration. I picked the vehicle up at 5:15 pm on Friday, January 15, 2021 and proceeded to road test the vehicle. After about 75 miles of driving, I suffered a exteme and sudden loss of power at approximately 7:30 pm; the dash indicators included the malfunction indicator lamp, an error regarding the throttle body, and an error that the oil pressure was low. As I coasted to a stop, smoke began to rapidly pour from the hood cover and began to enter the cabin through the HVAC vents. I vacated the vehicle immediately and under some duress. The smoke continued to billow from the engine area of the vehicle and I could see it continue to enter the cabin. At approximately 9:00 pm on January 15, the vehicle was delivered by flatbed to pellegrino Jeep. I spoke with the pellegrino Jeep service department on Saturday, January 16, 2021, but they were unable to provide a commitment to examine the vehicle. I opened case #78239258 with fca (Jeep) us llc customer service. As of January 20 at 11:30 am, I do not have feedback on this case. The dealer has also provided no commitment to examine the vehicle. I believe this vehicle suffered a failure due to the inability of fca and it's dealers to remediate recall W79.

- Sicklerville, NJ, USA

I have been alerted to two (2) safety recalls which may lead to bodily harm or even death. The manufacturer states that "the remedy for this condition is not yet available". so, each time I use this vehicle, I am exposing myself and any passengers to potentially grave danger. This is unacceptable. The manufacturer must be given a finite time period to either remedy the problem or repurchase the vehicle, from the legal owner. Recalls as follows: Aug 13,2020 manufacturer recall numberw58 NHTSA recall number20V-475 recall statusrecall incomplete, remedy not yet available Nov 12,2020 manufacturer recall numberw79 NHTSA recall number20V-699 recall statusrecall incomplete, remedy not yet available

- Waynesville, NC, USA

Received a recall 1 month go but the dealer cannot repair-no parts!! recall W58 "a loss of motive power can result in a vehicle crash without prior warning" now I am frightened to drive to work but no way to get it repaired"?"

- Bigfork, MT, USA

I got a service engine soon light. When I took it to the dealer they said it was purge valve on the evaporator system. I encounter the same problem on my 2014 Dodge durango at the same mileage. I think Chrysler has a systemic problem with this part of their emission system.

- Lakeland, FL, USA

This vehicle is undriveable and is currently at the dealership. They've informed us that the problem is related to a recall W58, however there is currently no fix available. How do we proceed when the Jeep/Chrysler is unwilling or unable to correct the problem?

- San Bernardino, CA, USA

After a stop at a stop sign or red light, when turning into traffic (right or left), I begin to lose all acceleration and my car goes dead! I have to try very hard to steer my car off road if I can and then put the car in park and start my car up all over again! scares me!!! almost been hit!! this has happened to me about 6 times since I purchased my car in October of 2014! last time was a few weeks ago! this is a safety issue!!! I have taken my car in to be inspected but they can't find what causes the problem! I never know when this may happen again!! I won't drive on expressways because of this problem! I did some research and found that a lot of people are having this same problem with their Jeep!! this needs to be addressed! please look into this before someone dies because if it.

- Toledo, OH, USA

Since the recall a year ago (spring 2019) the vehicle has a serious hesitation in the throttle response until the ecodiesel engine reaches full operating temperature. This creates a serious safety hazard. The fuel mileage has dropped a minimum of 4 mpg. I received a second notice (12/10) regarding an "approved emissions modification disclosure 3.0L diesel" the local dealer was unaware and stated it was the previous recall. I called "fca" (Jeep) and was informed that this was the precurser to another recall. The only identifying numbers I have are "FC106038" and "****auto* for aadc 030 7/1/2" marked on the notice. This is a serious problem that needs a fix of some sort. The cure for the original recall seems to be worse than the original problem. The original recall repair was performed 9/17/19.

- Epsom, NH, USA

In previous model years this has been a problem of a long start. It happens just about every day the vehicle is sitting over night, wake up in the morning to go to work and it take a bit longer than it should to start up.

- Fort Wainwright, AK, USA

The Jeep Grand Cherokee ran off.

- Philadelphia, PA, USA

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the engine failed to start. The only indicator illuminated on the instrument panel was the "service electric brake system". the contact also stated that the passenger side headlight blinker failed to operate. The contact took the vehicle to an independent mechanic who replaced the fuel pump, body control module, and computer. The repair did not correct the failure. The vehicle was towed to Chrysler Dodge Jeep Ram Fiat of bay ridge (8825 5th ave, brooklyn, NY 11209-5901) where it was diagnosed that the fuel pump connector failed. The vehicle was not repaired. The manufacturer was contacted. The contact stated that the vehicle was not included in NHTSA campaign number: 19V813000 (electrical system). The approximate failure mileage was 114,000.

- Brooklyn, NY, USA