10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 29,159 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I purchase this vehicle 11/8/2014. Since then here is an ongoing, high pitched noise upon acceleration from zero to any cruising speed. I have taken it to 3 different Jeep dealers for this complaint and others. The service departments say it is due to the 9 speed automatic transmission. One dealer tried to blame it on my plastic sunglasses in the overhead storage compartment. One dealer reported to me that the same noise was heard on 2 brand new vehicles just delivered to them. I also have ongoing electrical issues - steering wheel controls reverse sides left to right, right to left for audio controls, the radio randomly starts switching channels, automatic high beam sensors turns on to enable mode, but in this mode the high beams do not dim. This function worked initially, then it didn't and one dealer said it lost it's program so they reset it. Another dealer said the sensor is not working. I will have it looked at again at my next service appointment. The phone call/phone call cancel buttons also reverse function. The fuel take door randomly pops open. This has happened while driving, while the car is parked at my work or home. I have had this repaired once. It still continues to happen. The Jeep will randomly lurch forward while stopped, brakes engaged and vehicle is running - at a stop light or stop sign.
- Oakwood Hills, IL, USA
The check engine light comes on when the fuel gauge drops below 3/4 full and then shuts off when the full gauge reads 1/4 full. The problem is that when the light comes on it disables the remote start function which is sorely missed in new england winters. This have happened at least 10 times this winter if not more and the dealer could not help.
- Methuen, MA, USA
- Levittown, PA, USA