My wife was driving her vehicle on the highway at 60 mph and heard a loud pop in her vehicle and came to realize the back portion of her panoramic sunroof spontaneously exploded. She did not have her sunroof open at the time and the roof shade was closed thank God. There were no other cars around her when it happened and nothing that could have fallen on her sunroof due to her driving on an open highway. If her shade was open, it could've have been very dangerous if there were people in the back seat and getting hit with glass falling on them. Plus the initial shock and noise could've have made her get in an accident causing harm to others or herself.

- Sioux City, IA, USA

2015 Jeep Grand Cherokee. Consumer writes in regards to NHTSA safety recall 20V-699. Consumer stated that parts are unavailable to perform safety recall.

- Frazier Park, CA, USA

2015 Jeep Grand Cherokee with 3.6 pentastar. Bought the vehicle 10-2020 and had issue with running hot due to faulty electric radiator cooling fan and thermostat and housing failure. Repaired the thermostat and hosing at local Jeep dealership. 2 weeks later, radiator cooling fan froze and ceased operation, replaced by independent repair shop. Within a couple the oil cooler and filter housing adapter developed a crack causing a catastrophic oil leak.

- Citra, FL, USA

There is a claim on my CarMax that never happened to my Jeep. The accident from January 2021 where -??my car rolled over-?? never occurred

- Fowlerville, MI, USA

On 6/14/2021 I got in my vehicle and noticed the driver side headrest was deployed outward. I can see broken plastic clips inside.

- Ottawa , IL, USA

The headrest popped while I was driving and caused my head to fly forward. Yes it can be inspected. No No

- Oakland, TN, USA

On April 23rd at 9:28pm I was driving my Jeep Grand Cherokee 2015 on a highway at approximately 45mph when suddenly the transmission slipped to neutral without any human interference. I tried shifting it back to drive but the transmission did not respond. The Jeep lost momentum very quickly and came to a complete stop in the highway. As soon as it went to a complete stop it locked itself in parking position and l lost all ability to put it back to drive. I turned my blinkers and emergency lights on, but one minute later I got rear-ended by a car traveling at 50mph. My Jeep Grand Cherokee 2015 got totaled and I was taken to the hospital in stable condition. I was in a bad collision due to the Jeep slipping into neutral and locking itself in parking. I lost ALL ability to control my Jeep. The jeep got towed to a safe location. Two weeks later, we needed to move the car to another area for the insurance inspection. The car turned on and moved, yet again when the car gained velocity, the gear slipped to neutral and again came to a complete stop it, locking the transmission in the parking position. I always took my car for regular maintenance and it was a very well kept Jeep Grand Cherokee 2015.

- San Juan, PR, USA

My Jeep has now on 2 occasions at a high rate of speed lost all ability to accelerate- April 29 & May 1st while driving on a highway at 70mph in rush hour traffic the vehicle lost all ability to accelerate- it felt like the engine slipped into neutral-however it was still in drive-I verified this- vehicle rapidly decelerated - I barely got off the highway without being in a collision- vehicle then after being restarted was able to engage into drive again and move both forward & backwards dealership was unable to determine problem however upon taking the car home on May 1st same thing happened again- this time with a eyewitness as well May 1 at 50mph- engine (still running) cut out as if it slipped into neutral - the vehicle still said it was in drive when the vehicle came to a full stop- the light for gear shift - changed & it read that jt was in neutral - simultaneously a message popped up (only after it was stopped) 'vehicle speed is too high to shift' of course we were already stopped and never tried to shift it anyway my Jeep was manufactured in September 2014-this problem closely correlates with another recall that is limited to same Jeep models made prior to July 2014 see NHTSA campaign number 19V447 (see link below) this is incredibly dangerous and the dealership seems to have no awareness of this problem in Jeep made in the same year as mine https://www.consumerreports.org/car-recalls-defects/Jeep-Cherokee-recalled-for-transmission-issue/

- Woodbine, MD, USA

Airbag service light keeps coming on while driving on highway and city streets.

- Lexington, VA, USA

W79 diesel egr cooler recall from November 2020. (fire hazard) I am on a waiting list to remedy this hazard!!!! no parts are being produced for this recall? what good is a safety recall without urgent response with parts needed.

- Mequon, WI, USA

The headrest to my Jeep popped out while I was driving. It is still attached, but seems to be hanging by a thread. After looking inside, it appears the plastic broke off the part that holds the headrest securely. I've called Chrysler and they said they won't replace it unless it has completely fallen off. I don't meet the recall requirements and I think it's very careless of Chrysler to not fix a faulty part.

- Los Angeles, CA, USA

While driving down the freeway my engine shut itself off and went into neutral. I noticed a lot of smoke/steam coming out of the back of my car. I pulled my car over to the shoulder and stopped it. I opened the hood to see if I could see what the issue was but was unable to immediately see the issue. There was a lot of steam/smoke coming out of the hood. I got back in my car to call aaa for a tow and while on the phone I noticed an orange glow from the engine compartment. I immediately hung up and called 911. Then got all my belongings out of the car and at this point the fire had engulfed the front of the car. Chp and fire department showed up. The car is a total loss.

- Newport Beach, CA, USA

Driving down road the vehicle lost power and the vehicle stalled customer stated the heater light came on also, customer states the ac wasnt working at the same time vehicle towed home. Tried to add water the to vehicle put noticed it was leaking customer had vehicle towed to dealership tech perform diag and inspection found coolant leak coming from heater hose also perform block test fail rec. Teardown cyl heads for inspection

- Perris, CA, USA

Head restraint deployed without a rear end collision or any other moving event my wife was simply loading the dog into the car as it was sitting in parking lot at vet office.

- Birmingham, AL, USA

While driving, passenger headrest deployed. Plastic brackets inside headrest which keeps active headrest closed, has broken. Headrest no longer usable.

- Wilmington, NC, USA

Heat stopped working just cut off climate off screen indicates

- Philadelphia, PA, USA

I thought somehow I broke my headrest and didn't realize. But when I went to look it up and to my surprise I see hundreds of people with he same exact issue. Car was not moving and was parked behind my business, came back to the headrest deployed. Surprised Jeep hasn't recalled this yet seems like a major issue, can't even imagine if someone was sitting and it exploded.

- Roselle, IL, USA

The leather on the dashboard is bubbling. There is some sort of glue issue on the vehicle.

- Old Orchard Beach, ME, USA

I was driving on a highway at approximately 5 mph. I was in a line of traffic and we were nearing a stop sign when I heard a very loud noise and felt something hit the back of my head, thrusting my head forward. I initially thought I had been rear ended by another vehicle, but then I discovered that my headrest had spontaneously deployed. The headrest is unable to be reset because the plastic pieces that keep it together are broken, which appears to be why it spontaneously deployed.

- Fort Payne, AL, USA

Leather dash has massive wrinkles that popped up very fast and seemingly out of nowhere. Vehicle has only 39,000 miles and has been well kept. Again the wrinkles came from nowhere and worsened within only a couple of days.

- Crestview, FL, USA