10.0

really awful
Crashes / Fires:
16 / 6
Injuries / Deaths:
12 / 0
Average Mileage:
29,436 miles

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problem #168

Nov 152023

Grand Cherokee

  • miles
The rear lift gate automatically closes after being raised to the open position. It descends with considerable force and has struck me in the head on multiple occasions. Despite discussing the matter with the Jeep dealership, I was informed that there is no active recall for this specific issue on my vehicle. However, safety recalls have been issued for similar issues in other vehicles of the same class but different model years. I am genuinely worried about the safety implications of this problem and am disappointed that Jeep has not recognized and addressed it.

- Moscow , ID, USA

problem #167

Nov 302023

Grand Cherokee

  • miles
Was driving along normally and came to a stop and heard a big pile at the back of the car followed by a crinkling noise as I realized the rear glass was beginning to shatter. I looked at the person behind me to see if they may have seen something but they appeared to be completely unaware. I looked around to see if anything could have hit the glass but there was no evidence of that. About 20 minutes earlier I had used the rear defrost and that's the only thing I could think of that would have potentially cause the issue.

- Sunny Isles, FL, USA

problem #166

Jun 092022

Grand Cherokee

  • miles
22V-406 Recall issued June 9 2022. We-??ve tried to have fixed but parts unavailable. At what point is this untimely? It has been over a year which seems untimely to me. The safety issue indicates high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.

- San Francisco, CA, USA

problem #165

Oct 122023

Grand Cherokee

  • miles
While sitting in my Jeep with the car off, I hear a very loud audible pop. It scared me enough to get out and look around. The sunroof completely shattered.

- Prattville, AL, USA

problem #164

Sep 122023

Grand Cherokee

  • miles
Headrest just popped open and deployed.

- Houston, TX, USA

problem #163

Aug 162023

Grand Cherokee

  • miles
Transfer case module-?? Transmission

- Elizabeth , NJ, USA

problem #162

Aug 122023

Grand Cherokee

  • miles
I have had several incidents where the car was not responding properly such as fob key unlocking car, even with brand new battery, I-??d have to unlock car manually but alarm would go off for 10min+ then randomly stop and car would allow me turn it on. Sunroof wouldn-??t work properly and get stuck. One night ( about 8/12) car lights turn on and off and power gate lift opens randomly and battery catches fire which is extreme danger. Someone was able to put it out in time. This is a fairly new battery. Car has been in dealership for about 3 weeks now and I have been told that the body control module failed causing non stop current to the battery causing it to explode. I am now being charged $1600~ for repair/ parts.

- Phoenix, AZ, USA

problem #161

Aug 122023

Grand Cherokee

  • miles
I had a warning code of service electronic throttle. It then started to regenerate and we took it to Lithia Jeep to fix EGR recall. They needed to replace engine intake because it caught fire. Several months later the car broke down while driving, sputtering, knocking, squealing. Upon inspection, metal flakes found in oil. Suspected HPFP sucked into engine causing havoc. The HPFP is an open recall but no available replacement parts. I'm currently out of a vehicle. I've contacted Jeep but haven't heard a reply

- Nine Mile Falls, WA, USA

problem #160

Apr 292023

Grand Cherokee

  • miles
I was driving in the high and when I went to accelerate the vehicle went into -??limp-?? mode. I made it to the closest dealership to get checked. The dealership explained to me the tone wheel delaminated and that is the reason my check engine light came on. The codes read camshaft position sensor issue, but the dealership said it is because of the delaminated tone wheel

- Las Vegas , NV, USA

problem #159

Jul 222023

Grand Cherokee

  • miles
Today, July 22, 2023, my son (21 years old) was sitting in the driver's seat of our Jeep Grand Cherokee 2015 parked in a parking lot and he felt like someone punched him in the back of the head. It turned out to be the headrest (active head restraint) whacking him in the back of his head. The active head restraint pushed out and can't go back in. He was not driving, but his head and neck hurt from this spontaneous event. I called the dealership where we purchased the car and we are bringing the car to the dealership on Monday, July 24th. There were no warning lamps, messages or any other problems with the car when this happened. He was not even driving.

- Glen Rock, NJ, USA

problem #158

Jan 012023

Grand Cherokee

  • miles
When shifting of and on the vechicle when driving may go down in a gear then you have to push up in column to get back in drive. It-??s been happening off and on for awhile but is concerning.

- Mn, MN, USA

problem #157

Feb 202022

Grand Cherokee

  • miles
When setting cruise control to speed limit then pressing brake and then resume the jeep sone times accelerates to a higher speed the. Having to break again. Has been reoccurring nervous when driving and setting cruise or resuming. Have not taken it in as of yet.

- Little Falls , MN, USA

problem #156

Jul 112023

Grand Cherokee

  • miles
Driver headrest failed as my wife was driving her jeep. It deployed hitting her in the back of the head causing a slight concussion.

- Plattsmouth, NE, USA

problem #155

May 162023

Grand Cherokee

  • miles
The computer/screen died disabling most of the essential controls/functions of the vehicle including: hands free calling, control of the temperature/air flow, park assist/safety options, security features. This issue also disabled the ability to control other functions such as the windshield wipers and drained the battery until it died. The battery had to be recharged and then after that any time I turned the car off I had to unplug the battery so that it wouldn-??t be drained.

- Benicia, CA, USA

problem #154

May 312023

Grand Cherokee

  • miles
Passenger headrest deployed with no accident just popped out

- Ashland , OH, USA

problem #153

Apr 152023

Grand Cherokee

  • miles
I put my car in park and ran in my house to grab my wallet. When I came back out, my Jeep had rolled down the driveway. The Jeep would crank but wouldn't move and there was a warning that said "service shifter." I had it towed to the Jeep dealership where I spent over $3,000 to have it repaired. There was a previous recall on Jeeps because they could roll away when people thought they were in park, however this issue wasn't covered by that recall. No vehicle should just roll away like that. The safety of others was put at risk because my neighbors kids were actually riding their bikes in the road at the time this happened. Had one of them been hit or killed, I would have been liable for that. There is a serious issue with Jeeps that needs to be corrected.

- Winterville, NC, USA

problem #152

Apr 272023

Grand Cherokee

  • miles
My jeep has started experiencing rough driving and the gears slipping. I took it for service and they told me all the issues wrong were under a recall. (NHTSA 23-E-019) equipment safety recall 21A. He indicated: uplift timing, torque converter engagement, shift points, calibration issues, downshifts and other things. I called my local dealer and gave them my vin but they stated my vehicle has not been recalled and they won't fix it. The big concern is the slipping gears. It lungs forward at times and I am scared it is going to cause an accident. It is very rough to drive. The service 4 wheel drive system light came on. It started 4/27/23. It is very bad when turning the vehicle and driving slow.

- Stella, NC, USA

problem #151

Oct 192022

Grand Cherokee

  • miles
The dashboard is bubbling up and peeling which causes a humming noise when driving above 60 miles per hour. I contacted the dealership and since my warranty has ended I was quoted a cost of $1800. I did see where there was a recall for this issue for previous models.

- Blythewood, SC, USA

problem #150

Nov 122022

Grand Cherokee

  • miles
At low speed, electronic shifter shifts itself into neutral. Warning light comes on to put shifter back in drive. No engine light comes on, vehicle has not been inspected by anyone.

- Selma, TX, USA

problem #149

Dec 012022

Grand Cherokee

  • miles
The driver side headrest popped out. The latch to secure it again also brown when it randomly came out. Car was sitting still and there was no impact of any sort.

- Mineola, TX, USA

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