7.3
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 55,700 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- not sure (3 reports)
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Smacked me in the back of the head while driving on the interstate with my family in the vehicle. Everyone was shook. I was dazed momentarily but maintained control of the vehicle.
- cesarc, Des Moines, IA, US
Driving on paved road about 40 mph when heard a large crack sound. First thought was someone shot at my car. Thank goodness no one was sitting in the passenger seat because turned out it was the headrest "exploding". When I stopped, found several plastic pieces on the floor and inside the headrest.
My jeep only had 22,000 miles on it when this happened. I am going to dealer tomorrow for maintenance and was going to ask about getting it fixed but after reading several other people's stories I believe I am going to go away mad. If this isn't fixed for free by dealership I will definitely be contacting Jeep complaint office and anywhere else I need to. This is a safety issue and there should be a recall on these defective head rests.
- Karen S., San Antonio, TX, US
Was at the car wash vacuuming out my Jeep. I heard a loud pop noise, and my passenger headrest deployed for no reason!!!
- Dawn T., Henderson, US