Passenger headrest popped open while the vehicle was unoccupied, discovered it the next day taking my daughter to the bus stop. Drivers side head rest popped open a couple weeks later while we were driving about 35mph. Vehicle was not in any kind of collision when either of these incidents happened.

- Stroudsburg, PA, USA

The panel that holds in the knee airbags under the steering wheel came open for no reason and exposed the air bag. The vehicle was not involved in a crash and appears to be a manufacture workmanship issue.

- Henrico, VA, USA

Front Passenger seat head rest deployed for no reason and without any impact or accident.

- Conshohocken, PA, USA

I have a 2015 Jeep Grand Cherokee, and the front seat headrest popped out while I was driving at 35 miles per hour. My daughter was sitting there, and fortunately, no injuries occurred. This happened on the passenger side, but six months ago, it happened on the driver-??s side as well, which I replaced with a used part for $200. This is definitely a dangerous defect and needs to be added to the recall list.

- Tarzana, CA, USA

Passenger headrest exploded suddenly while driving on highway at highway speeds. Loud bang which made me swerve. No accident or incident preceded, it just exploded. if someone like my wife with neck problems was in the seat she could have been injured. I was told that Jeep has extended the warranty on this item and it appears this happens often. Had this happened to the drivers one I may have had an accident. I suggest they replace drivers headrests to stop an accident in the future.

- Phoenix, AZ, USA

Air bags failed to deploy during major MVA. Sensors clearly should have been hit (see images). The vehicle is no longer in my possession. Safety- driver knocked unconscious likely from hitting head on steering wheel. If the vehicle did not collapse the way that it did, major injuries or death would have occurred with the airbags failing to deploy. Reproduced- unsure Vehicle was collect and assessed by the insurance company. There were no warning lights prior to the accident.

- Felton, DE, USA

On Saturday, August 31, I was traveling approximately 50 on a freeway overpass, when my head was hit/jutted forward, causing an immediate migraine. This caused me to hit the brakes a bit and veer a little. Upon stopping and inspecting, the headrest had come apart. After googling, I see there had been a serious issue with the -??Active Headrest Restraint-?? on select Chrysler models. This matches my incident.

- Houston, TX, USA

The advanced headrest deployed on the passenger side without cause. I was getting into the drivers side. It was in our driveway.

- Gulfport , MS, USA

There is a recall on certain vehicles for air bags I also am experiencing a problem with mines

- Lagrange , NC, USA

Drivers side head rest airbag deployed for no reason. Something in it broke and now it doesn-??t work and airbag service light is on.

- Columbia, KY, USA

Driver's seat - headrest burst apart, airbag did not deploy. No accident, clips somehow broke and headrest is separated with airbag and internal components visible. Not sure when this happened and/or if we were even in the car. Reporting today because we had other service performed on vehicle and asked automotive shop to look at headrest. I googled this and came across others who recommended reporting to you.

- Bismarck, ND, USA

While traveling on roadway on 09/30/2023 the passenger factory headrest busted open startling my child who was in the seat almost causing an involuntary reaction that would have caused an accident.

- Queen Creek, AZ, USA

Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The airbags did not deploy upon impact,

- New Orleans, LA, USA

I purchased a used 2015 Jeep Grand Cherokee 5.7L V8 Hemi on 03/03/2023 at approximately 7:30pm from Rairdon Honda in Burien Washington. The car started displaying on the dashboard that the seat belts for the passengers weren-??t on even though the seatbelts were indeed on, and then the sensors for the airbags started going off stating that there was a problem with the airbag sensor. The car was then taken back to Rairdon Honda in Burien and they simply stated that they recently Replaced the car battery and that was the reason as to why the sensors weren-??t working. After speaking to one of the technicians they stated since the seatbelt sensors showed that the seatbelt wasn-??t on that incase of an accident the airbags wouldn-??t deploy. This was not disclosed at the time of sale, I was reassured that everything would be fine when I took the car home the first time. I can-??t risk having a car that has such severe safety issues and put my son and partner in this car knowing that the airbags could possibly fail to deploy.

- Burien, WA, USA

With no warning or reason the active headrest deployed while I was at a stop light having been stopped for a few minutes and smacked my passenger in the back of the head.

- Hutchinson, KS, USA

Headrest airbag deployment spontaneously. This is a known issue that has caused numerous accidents. Here is a link with multiple people experiencing the issue. People are directed to contact Jeep Cares but this is a safety issue that needs to be recalled. https://www.jeepgarage.org/threads/headrest-clips-spontaneously-broken.222166/

- Bentonville, AR, USA

The front passenger headrest deployed unexpectedly while driving hitting me. The car was not involved in an accident to cause it to deploy. I have not taken it to a dealership to diagnose - it is pretty obvious though (you don-??t really need a qualified technician to tell you your headrest deployed). It can-??t be pushed back together and it has to be replaced. There were no warning signs or any physical adjustment being made of the headrest at the time of deployment. Since this is a safety feature of the vehicle - like an airbag - a malfunction like this should not be acceptable. I would like to see this investigated and a recall issued for the component that caused the failure. Chrysler need to be held accountable for things like this. We can-??t have safety systems failing unexpectedly and then charging the owner $1000 to fix them again with the same crap that is going to break again.

- Seabrook, TX, USA

Drivers left front headrest airbag deployed for no reason. No accident or owner abuse caused this headrest air bag to deploy. Did research and found many other Jeep owners are having the same problem. I am a Florida resident and found that a lawsuit has been filed about these safety incidents. Watched Jeep repair videos and read Jeep tech documents to try to manually reset deployed headrest, but was unsuccessful because when it deployed unexpectedly the plastic pieces were cracked. Please help me resolve this safety issue.

- Avon Park, FL, USA

2015 jeep grand Cherokee, the passenger side headrest deployed while driving, I understand that others have had this problem and there-??s a recall for either passenger side or driver side but my jeep does not come up on the recalls. Please advise I would hate to have the driver side headrest deployed while I-??m driving. Thank you

- Bonita Springs , FL, USA

The dashboard is got some wrinkles which makes me think the dashboard is weak now, so when the airbag comer out the dashboard may come out

- Silver Spring, MD, USA