10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
15,811 miles

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« Read the previous 20 complaints

problem #4

Jul 262015

Grand Cherokee

  • miles
The rear passenger seat belt latch is not flexible at an angle below the seat. As a result, the contact was unable to latch the seat belt. Even if the seat belt is forced to latch, the belt stuck in the corner of the buckle unless you adjust to the right angle to tighten the belt. This is totally not safe to any passenger (especially any child). Over time the seat belt also gets wrinkle from stuck in the corner of the buckle and it does not roll back by itself. I saw someone asked the Jeep dealer about the problem online but the dealer told the consumer to purchase a seatbelt extension. I do not think it is fair or a safe future to any Jeep consumer. I'm hoping Jeep can resolve the belt buckle or wrinkle belt issues.

- Springfield, VA, USA

problem #3

Jun 202016

Grand Cherokee

  • 5,500 miles
Driver seat belt does not retract. The dealer will replace the seat belt under warranty as soon as the new parts arrive. I will avoid driving the vehicle with a non-functioning seat belt because it is unsafe and may be illegal in my state.

- Framingham, MA, USA

problem #2

Mar 132016

Grand Cherokee

  • 8,350 miles
Seat belt didnt click all the way, the seatbelt for the drivers side was indicated as not on as well as the airbag light. This is a 2015 Jeep Grand Cherokee - the belt on the drivers side is faulty -

- Whitefish Bay, WI, USA

problem #1

Sep 092015

Grand Cherokee

  • 1,865 miles
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the rear seat belt latch was at an angle below the seat. As a result, the contact was unable to latch the seat belt. The dealer was contacted and advised the contact to purchase seat belt extenders. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 1,865.

- Lansdale, PA, USA