7.5
pretty bad- Typical Repair Cost:
- $2,800
- Average Mileage:
- 56,800 miles
- Total Complaints:
- 4 complaints
Most common solutions:
- not sure (4 reports)
I was driving home from work in the middle lane of 5 lanes of rush hour evening traffic. Service the Shifter light came on, it could not get over due to traffic so bad. When I came to a stop in traffic, my Jeep put me in park and would not come out. Had to call 911 due to the fact I was sitting in the middle lane of heavy rush hour traffic and could not move. My car would not come out of park. My hazard lights would flash then they would quit. My windshield wipers came on and would not go off even though they were never turned on. It said to service my shifter.
Then came the lighting bolt warning. Next was service transmission and then service throttle actuator. Every light on my dash was flashing and my Jeep said do not put in park until I reach my destination, even though it put me park itself and I could not shift out of it. Once emergency crews arrived to help keep me from causing a horrendous accident or getting seriously injured, we turned my car off and then back on again. It started just fine, shifted right into drive like nothing happened. I managed to get to the shoulder of the interstate while the emergency crews stopped traffic. Then the issues started all over again. First warning was the service shifter.
I took my vehicle to the dealership. First they told me it was the battery. Went to pick it up and the same thing happened again. Not the battery. The dealership has now determined that my power steering is leaking down the harness and into the connector causing all these issues. I am not so sure. I have asked repeatedly if it is my shifter and they keep reassuring me it is not. I really hope it is the power steering leaking into the connector causing all the lights to go off and my car to stop on a dime. It is very scary and dangerous.
- Kelley W., Cottontown, US
I can't believe a recall hasn't been issued on this. My 2006 Grand Cherokee was more reliable. They really open claims against my leather rippling on my dash, but can't recall/repair something as significant as power steering. WOW!
- Debbie S., Raleigh, NC, US
I discovered that my power steering fluid was extremely low. I took it to the dealer as the car is under warranty, and they reported they could find no leaks. They added two bottles of fluid which I had to pay for ($32) "because fluids are not covered under warranty". The dealer asked if I had any spots on my driveway, and when I said no, he suggested I put some cardboard under my car.
The next time I checked, there was a wet spot on the cardboard, so I took it back to the dealer. They checked again and reported no leaks. It turns out that the A/C condenser, which is on the passenger side, drips to the frame and comes out on the driver's side. They said the fluid loss must be due to "evaporation" and showed me how condensation water is very different from the power steering fluid, which is oily.
Later, I realized that the oily power steering fluid would not "evaporate". I'm pretty sure there are no tell-tale signs of a fluid leak and I've had no problems with my steering, but where did the fluid go? Worse yet, I eyeball fluids every other fill-up, and I had the oil changed several times and non one mentioned low power steering fluid. Did the fluid just evaporate one day, or was it slow and gradual over 2 years, and if so, why didn't anyone (including me), notice it?
All I can think of now is to buy a couple of bottles of the steering fluid and keep on hand and check the level religiously.
Has anyone else had this problem? Any ideas of what the problem could be?
- Bruce H., lady lake, US
I brought it to dealer for an oil change. The dealer mentioned power steering reservoir was bone dry. They think it is a leak somewhere in the system and said it would be expensive to fix. They "flushed" and topped off for $120, but said keep an eye on it over the next month to see if the level drops. I noticed that newer models (17') have a different power steering system, and the reservoir is not visible when the hood is popped. I also noticed that this is a common complaint among 2015 JGC owners. This is poor engineering at its finest, and needs to be a recall. The issue is that from what I read, replacing the system does not solve the problem. It just happens again after shelling out the 3k to fix it.
- Blayney M., East Northport, NY, US