2 of 4 wheels have cracked right along the seam at under 60,000 miles

- Thomson, IL, USA

Front left strut leaking and had to be replaced. Backing plate by rotors had to be adjusted because of rattling noise. Only 37,000 miles and 4.5 years old.

- Nutley, NJ, USA

Driving the vehicle speed over 60 miles it shakes and it trembles, and the sensor driving beers out of control

- Springfield, NJ, USA

The vehicle radio/navigation system blacks out. System blacks on and off and when reset- navi udefined blinks on and off and system states it's in compromised for cyber security. I have taken the vehicle to the dealership 2X and will be dropping the car off tomorrow and leaving until they figure out what is wrong with it. The radio also tries to set itself to various stations. I have uconnect access and I have not paid for the service. I located yelp in the vehicle yesterday- the vehicle will be dropped off and I am demanding a resolution and I do plan on taking further steps with uconnect and Jeep/cryhsler. The vehicle was purchased new. It took me a while to determine it was the uconnect as I thought it was my phone. I did not think it was the fact that I connected the uconnect to the phone. I also took my vehicle to 2 Jeep dealerships to check on recalls

- Belcamp, MD, USA

It's been since May 2018 with in/out visits to the dealership for a constant problem. My steering wheel wobbles over 70mph on my 2015 Grand Cherokee WK2 high altitude, all standard features. This started after 26K miles and now I have 39K miles. I've researched dozens of forums and read through tsbs with no solution. I had the dealer replace the tires, twice, with Michelin premier ltx 20inch tires, several road force tests, high speed balances, several alignments, rack and pinion replaced, front wheel bearing assemblies replaced, all new shocks and after alllllllllll of that, she still wobbles!!!!!!! the dealer has thrown their hands up and will not help me any further. The steering wheel only wobbles between 70-80mph. Another customer's wheels were placed on my car and tested with same issue. Privately owned alignment centers also confirmed a spot on alignment and wheel balance. All bushings appear to be intact. The Jeep is not safe to drive on the highway.

- Boynton Beach, FL, USA

We purchased 2015 Jeep Grand Cherokee in 2016 approximately 2.5 years later we attempted to get new tires put on. We went to tire store & they stated that the lug nuts were defective.. they stated that the lug nuts were swollen and if they were to force the lug nuts off it would render the vehicle inoperable. As we had a lengthy road trip planned, we were forced to go to the Jeep dealership. Both the initial service writer, andrew, and later the service manager, john wilson, agreed the lug nuts were defective. But they stated it was 'fca''s fault and gave me a phone number of 1-877-224-5356 I called fca said they would do nothing about this since there is no recall. I feel that we could have been killed if we would have gotten a flat tire in the wrong neighborhood as we would not have been able to put the spare tire on and the vehicle would have been inoperable. We were charged us $311.19 and refuses to give us any relief. The service manager offered an oil change but they are 45 minutes away from our home and it is not practical for us to do this. I am happy that we decided to get tires before we left since the story may have been very different had we had any issues on this trip as our safety may have been jeopardized. I would appreciate any help you can provide us as we are afraid that they likely put defective replacement lug nuts back on. The lug nuts swell up and split apart when they are being taken off of the tires rendering vehicles inoperable. My husband stated he saw on line that Ford had a recall due to defective lug nuts on their SUV's and I feel that Jeep should be required to do the same. I feel that we should be given a full refund of the $311.19 we were charged and they should also be required to put proper lug nuts on all of their vehicles affected by this defective product. Please help us and help others. Much appreciation & thanks.

- Sebastian, FL, USA

Wheel cracked at weld joint and propagated around the whole wheel on a Jeep Grand Cherokee 2015

- Cedar Falls, IA, USA

NHTSA: I have been in and around the tire business most of my life in 2015 I purchased a Jeep Grand Cherokee with 20' wheels and tires. In December of 2017 I literally got blown off the road into a ditch severely damaging my vehicle. I believe there should be a certain pressure per square inch factor on wide tires as mine obviously did not keep me on the road and they were heavily siped winter rated tires. I recently replaced them with an oversize tire with a high void to rubber ratio that puts more pressure per square inch on the tread. I also experienced hydroplaning in slush during the winter. Simply to advocate for keeping quality tires to stay safe is not enough. One of the biggest hoaxes upon the american people is al all season tire. There is no way they will match the hard packed snow and ice safety of a dedicated ice and snow tire. Thanks for listening. [xxx] ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Worthing, SD, USA

Airbags did not deploy during car accident. Other vehicle at left lane impacted to front driver side of my vehicle on a city street and the airbag did not deploy.

- Celaya, NM, USA

The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked, the radiator leaked a reddish color fluid onto the ground. The vehicle was towed to the dealer where it was diagnosed that the radiator and hose ruptured. The radiator was replaced. In addition, the front driver and passenger side black wheel trim detached while the vehicle was being driven. The vehicle was taken to the dealer, but was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.

- Katy, TX, USA

Our daughter bought a 2015 Jeep Grand Cherokee approximately six months ago. Her "dream car". two weeks ago, while driving home from los angeles, her rear tire blew out, causing her to spin out on the freeway, getting clipped by a big rig and tossed into the carpool lane, facing oncoming traffic. She was somehow able to get to the shoulder of the road without involving other vehicles. She was by only a miracle, mostly unharmed. This is a new car. The tires are Michelin. We are extremely unhappy with what happened, but obviously, extremely grateful she is alive!

- Huntington Beach, CA, USA

My Jeep is rolling backwards when in park, wheels turned all the way to the right and emergency brake engaged. This has happened about 10 times since I purchased my Jeep in July 2015. On Jan 4th 2016 it rolled about 10 - 15 feet down a driveway and came to a rest in the gutter. It happened again on Jan 7, 2015. The Jeep was parked on a slight incline in driveways with about 1/4 inch on snow/slush. The tires are still locked in the right position both times when it came to a stop in the gutters. After the last incident I found a little driveway and parked on it. I again turned the tires all the way to the right and engaged the emergency brake and I sat and waited. 7 minutes later it started to slide down the driveway it sled about for about 5 - 8 feet before I applied the brake. This inclined driveways have been about 05 -10 feet inclines. I have had a 1996 and 2006 Jeep over the past 25 years and have never had a vehicle slide from a parked position or down a snow packed hill. I took it to the dealer and they told me to get new snow tires. This is very scary to me. If children are walking to school or joggers or a passing car someone could be seriously hurt or worse. This serious matter needs to be handled promptly.

- Hooper, UT, USA