The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the headlights failed to illuminate. In addition, when fueling the tank and attempting to drive, a knocking noise was heard from the engine. The vehicle was taken to leith Chrysler Jeep (5500 capital blvd, raleigh, nc 27616, (919) 872-5500) twice where it was diagnosed that both headlights needed to be replaced. The headlights were not replaced, but the engine noise was remedied; however, the noise recurred. The vehicle was taken back to the same dealer and the contact was informed that the noise was normal. The manufacturer was made aware of the failure and provided case number: 71542505. The failure mileage was approximately 43,000.

- Raleigh, NC, USA

I purchased my Jeep used in April of 2019. On 2 occasions so far, while coming to a stop the engine cuts out. It takes about 10-15 minutes to get it restarted. This has happened both times while stopping at a light in busy traffic. I have seen over 30 complaints for the same problem on www.carcomplaints.com. all reported stalling out while decelerating the vehicle. Some reported that it stalls while decelerating while taking a right turn, for example, while entering a highway off-ramp. The first time my car stalled I was not turning. The second, I was decelerating while taking a right turn. This causes a huge safely concern that should be addressed by Jeep. My car has approximately 65K miles.

- Warwick, RI, USA

I was driving along and apparently my battery in my keyfob went dead. My engine stopped while I was driving and if I won't have had just bought a new battery I would have been stranded. There is no way to start the engine with key

- Vancouver, WA, USA

In 2019 Jeep rolled out an approved emissions modification (aem) program as part of a emissions compliance settlement with regulatory authorities. This software flash/re-program has made an otherwise safe car unsafe. At low engine temperatures (cold start) the vehicle has very little power to accelerate through intersections, make left turns, move out of the way if someone is approaching from a high rate of speed from behind at a stoplight. Jeep has acknowledge this issue and have noted they are working on a fix, but have not offered accommodations to ensure one has a safe car to drive when they spend months developing a fix. It is a hazard, has resulted in several near-miss situations, and they need to be held accountable to ensuring their customers safety.

- Crystal Lake, IL, USA

6.4L hemi engine knock smells like burning coolant

- Belleville, MI, USA

Took several times to disengage the cruise control even after having new software update installed.

- Olympia, WA, USA

Engine will not shut off when not in park. Car was in runaway condition in parking lot

- Olympia, WA, USA

The vehicle was started and would not shut off. All lights on dash came on which could have caused an accident trying to read them all. Had to disconnect fuses and battery to get engine and all lights off. Put all back together and engine will not turn over at all. It appears to not be recognizing fob even with new battery.

- Talbott, TN, USA

While driving and turning in driveway it stalled on three occasions, wait ten seconds, put it in park and it starts up. Been in the dealership (williamsburg va Jeep invoice # 150495&151000) twice, contacted Jeep customer care (cast #58123405) to no avail. Dealership stated the only way to correct the problem would be a process of elimination and that would have to be authorized by Jeep, which it wasn't.

- Williamsburg, VA, USA

Vehicle experiences intermittent stalling issue when coming to a stop from slow speeds. When experienced, engine dies and dash illuminates shift to park. Upon shifting car to park and restarting car resumes normal operation. Issue brought to russel westbrook dealer in van nuys ca upon first occurrence and was run through diagnostics. No issue codes were reported by dealership. Issue has now occurred 5 times.

- Studio City, CA, USA

The contact owns a 2016 Jeep Grand Cherokee. While driving at an unknown speed, the vehicle stalled in the middle of the road. The contact waited a few seconds before restarting the vehicle. Once restarted, multiple unknown warning indicators illuminated. The vehicle was towed to alfa romeo of manhattan (212-765-6634, 629 w 54th St, New York, NY 10019), but was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 14,000.

- Brooklyn, NY, USA

The contact owns a 2016 Jeep Grand Cherokee. While the vehicle was at a stop sign, it stalled without warning. The contact powered off the engine. The vehicle was restarted and was able to drive normally. The vehicle was later taken to baxter Chrysler Dodge Jeep Ram omaha (17950 burt St, omaha, ne 68118, (402) 493-7800) where it was diagnosed, but a failure code could not be found. The vehicle was not repaired. The contact called the same dealer and was informed that they had updated the software. The contact was not aware of the software update at the time of the diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 11,300.

- Omaha, NE, USA

Less a complaint right now but how do out shut off the engine in case of a brake failure with a keyless start? currently the only way to shut off the engine is when transmission is in park. If there is a kill switch inside the cabin I don't know where it's located.

- Hurricane, UT, USA

Diesel engine just shuts off. Towed to the dealership: Code P016F-00 was stored. But nothing was done to repair the problem as the car started by the time it got to the dealership. Diagnostics performed at kernersville Dodge, kernersville, nc 27284 ph: 336-996-4111 invoice: Docs402929 invoice date: 05/15/2018

- Colfax, NC, USA

The automatic engine off is a hazard, I tried to pull out in traffic the vehicle stalled to go, when it did finally go, it was too late, but it jerked into motion and then stalled again once I stepped on the break, this placed me in a very bad spot. It took a full restart to get my car started again. This is so dangers! I tried to remember to turn it off when I get in however this is a new car for me so I don't always remember until it goes into it sleep mode. This feature should be replaced with something more reliable or permanently disabled. I plan to have it look at when I go for my oil changed. The stall has happen twice now.

- Wilsonville, OR, USA

As I exited off the parkway I came to a red traffic light on the exit ramp. When the light turned green, my car would not accelerate. The engine light came on, and then it would not even let me shift gears. The lights and windows worked, but the engine and the heat did not. This exact same thing happened to me three months ago (same scenario, car stalled after the first traffic light coming off the parkway, engine light came on, etc. Everything exactly the same), and at that time the dealer said that a computer error showed that it was the alternate battery that died so they replaced it. But this last time, they told me that there was no "computer error" and they got the car to accelerate so there was nothing that they could fix. I begged them to call the manufacturer or to ignore the fact that there was no computer error (suppose the computer was wrong?) but they denied me and were adamant that without a computer error code there was nothing they could do and they would not call anyone. In both instances, I was on a major road with a curve/offramp and it was extremely dangerous since even with my hazards on, cars were seeing me too late and almost hitting me.

- Centerport, NY, USA

The contact owns a 2016 Jeep Grand Cherokee. While driving various speeds, the "start, stop, disable" warning message illuminated and the vehicle stalled without warning. The vehicle was towed to byers Chrysler Jeep Dodge Ram in columbus, Ohio where the frequency control module was reprogrammed; however, the failure recurred. The dealer could not duplicate the failure or determine the source of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 26,000. The VIN was not available.

- Gahanna, OH, USA

Vehicle sudently lostpower while traveling 45 mph, tac went to 800 RPM, vehicle traveled.5 miles at 10 mph and would not respond to gas pedal pressure vehicle suddently returned to road speed. Dash board info says vehicle will not operate in auto because battery is charging this action may be related to problem T75

- Meadows Of Dan, VA, USA

While driving I heard a crunchy noise, I stopped the vehicle and had trouble to turn it back on, after a few tries the vehicle turned on. I drove about 3 miles and check engine pops out, I was on the way to a dealer to find out what is going on... my vehicle lost power, the engine turned off and the service electronic throttle control pops on and locked a transmission. Called Jeep service without diagnosis they told me bad fuel. Called road assistance to tow my vehicle. The guy wasn't able to change shift to neutral and my vehicle was dragged. This was happened on interstate 80, dangerous situation. My vehicle is only 10 months old and has a two warranties and nothing is covered Jeep service provide with three codes.P016F-00, P0087-00, P11eoc-00, the third one is not working one

- East Stroudsburg, PA, USA

The contact owns a 2016 Jeep Grand Cherokee. While driving various speeds, the engine stalled without warning. The vehicle was taken to a local dealer (bill craft Chrysler, Jeep, Dodge, Ram, 2639 lakeside drive, lynchburg, 24501), but the cause of the failure could not be determined. The dealer added oil to the vehicle and the vehicle started. The vehicle was not repaired. The failure was persistent. The manufacturer was not notified of the failure. The failure mileage was approximately 17,400.

- Rustburg, VA, USA