10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 10,507 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle was in motion on a city street, the air bag light comes on and off, vehicle has not been involved in any type of accident so not sure why the light is coming off or on? thanks
- Plano, TX, USA
The contact owns a 2016 Jeep Grand Cherokee. While the vehicle was parked and occupied, the driver's side head rest exploded without warning or an impact occurring. There were no injuries. The vehicle was taken to fields Chrysler Jeep Dodge sanford (750 towne center blvd, sanford, fl 32771, (407) 878-7710), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: 68052758. The failure mileage was 21,880. The VIN was unknown.
- Debary, FL, USA
My 2016 Jeep Grand Cherokee were the air bag next to door and front windows has a large blind spot. This is not safe for making right turns or people who cross from my right or for the matter left turns can create this blinds turns where seconds matter in driving. I am not sure what can be done about it at this point but this just have been noticed before production. I have owned 3 Jeep but the liability of this make me worry on my next purchase.
- Dunwoody, GA, USA
While driving 30mph along with moderate traffic in the left lane of the main road in a 25mph zone at 2:30pm on a dry 60 degree day, the light at an intersection turned red and traffic was stopping. As my daughter pressed on the brakes to stop the car, the car was not stopping. She slammed on the brakes 2 times and by the time she slammed on the brakes the third time, the car crashed into the car in front of her. The car she crashed into full force at 30mph crashed into the truck in front of her and then pushed into the center turning lane and my daughter's car then crashed into the next vehicle which was a box truck with a metal bar across its back. No air bags deployed. My daughter was trapped in her car but eventually found a way to get out. The car was totaled.
- Cleveland, OH, USA
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while reversing from the driveway, the vehicle accelerated and crashed into a garage. The air bags did not deploy. The contact sustained unknown injuries that required medical attention. A police report was filed. The vehicle was towed to an independent shop. The manufacturer was made aware of the failure. The failure mileage was 211.....updated 09/19/16
- Saint Mary, WV, USA
The contact rented a 2016 Jeep Grand Cherokee. While driving approximately 5 mph, another vehicle crashed into the front passenger side of the contact's vehicle forcefully. The driver side air bags deployed and leaked a chemical substance onto the driver's clothing, which contacted the abdomen area and caused a severe burning sensation to the skin. The contact also sustained bruising to the right breast from the seat belt webbing. In addition, the entire abdomen area became swollen and the right lower side was more severely swollen. The contact's left wrist was broken and the left knee was swollen and bruised. The contact required medical attention and expressed concern of the potential health hazard of breathing the chemicals emitted from the air bags. A police report was filed. The vehicle was deemed destroyed and towed to an independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 2,200. The VIN was unavailable.
- Cummimg, GA, USA
- Laurel, MD, USA