10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
9,194 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

problem #8

Jun 182024

Grand Cherokee

  • miles
I was involved in a car crash accident on the freeway, I was hit by a Ford Raptor truck from the back (left side) and pushed against the median barrier (center division) bounced back and spun twice and while spinning I hit another vehicle. Through all this I had three impacts, but when I hit the center divider I bumped my head on the left side and while spinning I heard the sound of gas (and felt air also coming into the car on the side of my head) but the side airbags never deployed. I suffered a head concussion and neck injury due to whiplash and bumping my head. I called the Jeep Company and claimed about the side/curtains airbags not deploying, they said they will send someone to check the car and investigate, they also made me sign the order authorizing them to check the car and after doing the investigation they sent me a letter with a vague explanation and no copy of the report that supports it. This needs further investigation, Jeep is not being cleared about this.

- South San Francisco, CA, USA

problem #7

Aug 232021

Grand Cherokee

  • miles
The airbag sensor indicator light for front passenger seat illuminated on my 2016 Jeep Grand Cherokee Limited at only 80,000 miles even when adult passengers are sitting in the seat. This conveys that there is an airbag malfunction. It has stayed illuminated. This poses a danger to passengers in the front passenger seat. It has not been inspected by a mechanic or dealer yet.

- Laurel, MD, USA

problem #6

Dec 282020

Grand Cherokee

  • 49,258 miles
The vehicle was in motion on a city street, the air bag light comes on and off, vehicle has not been involved in any type of accident so not sure why the light is coming off or on? thanks

- Plano, TX, USA

problem #5

Oct 302019

Grand Cherokee

  • 21,880 miles
The contact owns a 2016 Jeep Grand Cherokee. While the vehicle was parked and occupied, the driver's side head rest exploded without warning or an impact occurring. There were no injuries. The vehicle was taken to fields Chrysler Jeep Dodge sanford (750 towne center blvd, sanford, fl 32771, (407) 878-7710), but was not diagnosed or repaired. The manufacturer was contacted and provided case number: 68052758. The failure mileage was 21,880. The VIN was unknown.

- Debary, FL, USA

problem #4

Feb 022018

Grand Cherokee

  • 0 miles
My 2016 Jeep Grand Cherokee were the air bag next to door and front windows has a large blind spot. This is not safe for making right turns or people who cross from my right or for the matter left turns can create this blinds turns where seconds matter in driving. I am not sure what can be done about it at this point but this just have been noticed before production. I have owned 3 Jeep but the liability of this make me worry on my next purchase.

- Dunwoody, GA, USA

problem #3

Oct 042017

Grand Cherokee

  • miles
While driving 30mph along with moderate traffic in the left lane of the main road in a 25mph zone at 2:30pm on a dry 60 degree day, the light at an intersection turned red and traffic was stopping. As my daughter pressed on the brakes to stop the car, the car was not stopping. She slammed on the brakes 2 times and by the time she slammed on the brakes the third time, the car crashed into the car in front of her. The car she crashed into full force at 30mph crashed into the truck in front of her and then pushed into the center turning lane and my daughter's car then crashed into the next vehicle which was a box truck with a metal bar across its back. No air bags deployed. My daughter was trapped in her car but eventually found a way to get out. The car was totaled.

- Cleveland, OH, USA

problem #2

Jul 132016

Grand Cherokee 6-cyl

  • Automatic transmission
  • 211 miles
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while reversing from the driveway, the vehicle accelerated and crashed into a garage. The air bags did not deploy. The contact sustained unknown injuries that required medical attention. A police report was filed. The vehicle was towed to an independent shop. The manufacturer was made aware of the failure. The failure mileage was 211.....updated 09/19/16

- Saint Mary, WV, USA

problem #1

Feb 152016

Grand Cherokee

  • 2,200 miles
The contact rented a 2016 Jeep Grand Cherokee. While driving approximately 5 mph, another vehicle crashed into the front passenger side of the contact's vehicle forcefully. The driver side air bags deployed and leaked a chemical substance onto the driver's clothing, which contacted the abdomen area and caused a severe burning sensation to the skin. The contact also sustained bruising to the right breast from the seat belt webbing. In addition, the entire abdomen area became swollen and the right lower side was more severely swollen. The contact's left wrist was broken and the left knee was swollen and bruised. The contact required medical attention and expressed concern of the potential health hazard of breathing the chemicals emitted from the air bags. A police report was filed. The vehicle was deemed destroyed and towed to an independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 2,200. The VIN was unavailable.

- Cummimg, GA, USA