4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
6,450 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Oct 232018

Grand Cherokee Laredo 3.6L

  • Automatic transmission
  • 808 miles

click to see larger images

odor coming from vents odor coming from vents odor coming from vents odor coming from vents

I love my 2017 Laredo 3.6L.

But it's just the minor issues that drive me mad... especially when they say it's normal.

This happens under hard acceleration or passing a vehicle when accelerating. An Odor smell enters the vehicle that's completely annoying and bothering, and with asthma (with me and kids) this gets tragic.

The Odor is a complete sulphur smell that enters from some sort of access. Also if I drive behind a vehicle emitting smoke I get the whole smell in the cabin which really suffocates. I tried the dealer so many times but as a usual response of that being normal was the answer. I tried replacing the ac filter door in the glove compartment with the new part number and carbon filter, but still the issue persisted. (My car is still under Manufacture Warranty.)

Also checked the vent baffles in the rear behind the bumper & none of them were bent or distorted. This is a problem where I might exchange my Jeep if this is not solved, as its a tragedy waiting to happen.

- Majed B., Jeddah, Jeddah, Saudi Arabia

problem #1

May 262018

Grand Cherokee Overland V6

  • Automatic transmission
  • 12,000 miles

After short 2 hour trip, air coming from vents began smelling of a strong "band aid" box smell. Although not as strong now, it is definitely still there and I am not using my air (vent or AC). I took it in last week and they changed and charged me for a new cabin air filter and then told me it was "normal." It is not normal and this is a new issue. This cannot be healthy to breathe. This exact description appears in Google searches and it appears that it is the evaporator/evaporator core. Really--this new of a car? Frustrating. Taking it in next week and told them to keep it until it is fixed.

- Jerri H., Meridian, US