10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
5,542 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #7

May 222018

Grand Cherokee

  • miles
Siriusxm travel link - is the problem. I was enrolled by the dealer without being asked. Siriusxm travel link pops up messages that are distracting to me as a driver. They pop up and will not go away without physically touching the high-tech screen. And they seem to have a habit of appearing when I am approaching a turn while using the navigation features. However, since they actually interfere with my driving (and frustrate me too) they are a danger. To make matters worse, I have contacted siriusxm and they are unwilling to turn travel link off. The date below is todays date, but it happens frequently. Often giving me warnings for "weather events" two states away !!! regarding a crash... all I can say is not yet (but has a higher potential).

- Oak Valley, NJ, USA

problem #6

May 202018

Grand Cherokee

  • 3,062 miles
Backup camera failed to work. Jeep only has 3062 miles on it since purchased brand new.

- Benton, IL, USA

problem #5

May 092018

Grand Cherokee

  • 10 miles
I was driving on the highway around 5:30am. Clear traffic and no large truck in front. Speed around 65 mph and my sunroof failed by shattering for an unknown reason and glass fell from top to the floor. Have minor cut and the glass. Traveling on freeway.

- Van Nuys, CA, USA

problem #4

Apr 022018

Grand Cherokee

  • 2,126 miles
I would like Jeep to have a setting added to the car settings to have the default status of the the start stop engine set to off so that the driver has the option to have it off rather than pressing the button every single time. I was driving the yesterday and almost got into an accident due to the lag between the engine starting up and me pressing the accelerator. It poses a danger to the drive/passenger and other motorists. This is a simple software fix that Fiat/Chrysler could send out to all vehicles equipt with this technology.

- Egg Harbor Township, NJ, USA

problem #3

Feb 152018

Grand Cherokee

  • miles
I have a few occurrences to tell about. 1. when taking it through a drive through car wash it was propelled forward at an unsafe speed. The vehicle was in neutral but still was shot forward and the brakes had to be applied quickly. This happened twice. 2. after coming off a freeway and coming to the first stoplight, when the speedometer hit 0 the vehicle lurched forward. I turned the auto stop off and proceed down the road. When I hit the next stoplight, it did the same thing, lurched forward hard, when the speedometer hit 0. 3. while getting up to speed, 70, on a freeway, the vehicle seemed to "miss" gears and it lurched a few times. 4. when approaching a turn, at slow a very slow speed, I tapped the gas for a little more speed and it propelled me forward hard and I had to hit the brakes. 5. in the first week of ownership an alert popped up on the center screen indicating the control panel had detected a problem with the catalytic converter system and it was a fire hazard. After taking it to the dealer they told me they could not find this in the computer memory anywhere and there was nothing wrong. At times I feel very unsafe in this vehicle and the whole reason I bought it is to feel safe and secure. Right now the vehicle has less than 1,000 miles on it.

- Janesville, WI, USA

problem #2

Feb 122018

Grand Cherokee

  • 1 miles
Unconnect system in my 2018 Jeep Grand Cherokee overland turns off and on by itself ever 60 seconds whether you are driving or stationary. I believe it started this morning or last night. You cannot use bluetooth, the heat or the radio. I called the dealership where I purchased the vehicle less than 1 month ago and they said I was the 6th report today and the vehicles in their lot were doing it as well. They stated that the unconnect system might have been hacked.

- Lawrence, MA, USA

problem #1

Feb 102018

Grand Cherokee

  • miles
Display dash screen shuts off and on appx every 30 seconds, reboots, and overheats, driving or stationary.

- Jamaica Plain, MA, USA