10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
4,567 miles

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« Read the previous 20 complaints

problem #182

Feb 012023

Grand Cherokee

  • miles
Communication screen has delaminated causing ghost touching. While driving the radio randomly changes, the phone will dial, the hvac controls will start switching, etc. without anyone touching the screen. This is distracting and dangerous. At night the screen will change dimness and brightness. I have no control over it and there-??s nothing to be done to stop it.

- Leesport, PA, USA

problem #181

Jan 012023

Grand Cherokee

  • miles
The navigation display in my jeep is starting to delaminate which is cause ghost touches and the screen will change on its own, mess with settings and it can cause serious safety issues and is distracting to the driver. This should be a recall and not the driver-??s responsibility to fix.

- Hilliard, OH, USA

problem #180

Jul 152021

Grand Cherokee 6-cyl

  • miles
The lcd screen is basically coming apart and there should be a recall as this is a known issue yet it-??s going to cost me hundreds of dollars to fix since the car is not under warranty. It-??s been messed up since the month after I bought it from carmax in Wichita, ks and they refused to cover it since there was no recall. The buttons go crazy and click random stuff and it looks as if there is liquid in between the screen.

- Wichita, KS, USA

problem #179

Jun 092023

Grand Cherokee

  • miles
ECM/PCM

- New York , NY, USA

problem #178

Mar 272023

Grand Cherokee

  • miles
Car caught on fire while engine was off

- Cleveland, TX, USA

problem #177

Nov 012021

Grand Cherokee

  • miles
Display screen has been bubbling since I purchased in 2021. Now recently while driving display presses buttons on screen while driving without any physical contact. Calls random people from phone without touching it. Impacting ability to use navigation safely, constantly having to switch screens back. Also, at times blue screen appears, and sometimes rear camera view stays on screen while driving.

- Broadview Heights, OH, USA

problem #176

Apr 272023

Grand Cherokee

  • miles
While driving the vehicle it shut off and would not start unless the vehicle was jumped. This happened twice in the middle of the highway, extremely dangerous my children were in the vehicle and other vehicles had to swerve to avoid contact with my vehicle. I took the vehicle back to the dealer that i purchased the vehicle from and they could not figure out the issue. My vehicle is currently with another independent dealer, i changed both batteries, i changed the alternator, checked all of the fuses and checked the relay switches and the vehicle still will not start without a jump and it will only run for a day without needing a jump. No warnings, it just happened.

- Philadelphia , PA, USA

problem #175

Jun 192022

Grand Cherokee

  • miles
The maker of my vehicle cannot solve an open recall on a timely manner. An existing open safety recall is registered to my vehicle for about 1 year and due to this recall I am currently exposed to a safety issue as well as lost of income as this vehicle is used for Business Purpose.

- Atlanta, GA, USA

problem #174

Jun 012022

Grand Cherokee

  • miles
8.4-?? unconnect touch screen radio is bubbling. This bubbling causes the touch screen to select randomly. It will change climate control setting, screen settings, turn the radio on, turn seat heaters on, manipulate the navigation system. This becomes a large distraction while on the road and is extremely dangerous. This is a known issue with these radios in several Jeep/Dodge/Chrysler/Ram models. We have taken the vehicle to the dealer and asked for this safety issue to be addressed. They have responded that we are responsible to fix at our own cost.

- Boise, ID, USA

problem #173

Apr 012023

Grand Cherokee

  • miles
The radio had delaminated causing my radio to start switching stations randomly, rendering my dashboard useless- no phone, no navigation, unable to adjust heat, indoor cabin temperature, or hear radio.

- Matawan, NJ, USA

problem #172

May 062023

Grand Cherokee

  • miles
The worse thing that has happened is I started my car with my grandbaby in her carseat, I hopped out to lock my house door and the car went into reverse and ran into barbwire fence, this has happened twice. A total of 3 times my car has slammed on the bracks while backing out of the drive way barley moving it almost gave me whiplash. My radio jumps around channels, I have reported in the past but has gotten worse and started turning on the heater on high and I cant stop it.

- Beaumont, TX, USA

problem #171

Apr 252023

Grand Cherokee

  • miles
The LG Screen in the dashboard is delaminating and causing the radio and various bluetooth functions to go haywire. The radio stations change and dance across the screen, the temperature in the car changes without my touching it, and phone calls are initiated totally on their own without my involvement. This is highly distracting while driving. I'm told by the dealership who services my vehicle that the screen plus the electronic components all have to be replaced to the cost of over $1,000 and that it is not covered under the 100,000 mile warranty I have on the vehicle. I've researched this problem online and have discovered that many cars/SUVs have this issue and apparently it is due to a faulty LG screen. I found this in chat groups and have not independently verified it. I am writing to your administration to request you look into this issue and if it is as widespread as it appears to be, I think you should consider the safety aspects of the distraction this causes and recall the LG screen and associated components.

- Fairfax, VA, USA

problem #170

Apr 162023

Grand Cherokee

  • miles
The uconnect screen started to delaminate, causing the screen to push buttons and make selections all on its own. While driving on the highway the screen start beeping loudly and wouldn-??t stop as it was -??ghost-?? pressing buttons on the screen and I could not get it under control. You can-??t use any of the features of the screen because of the -??ghost-?? pressing. I have no more access to the backup camera, no access to navigation and will need to rely on a mobile device. This is a common issue for many uconnect vehicles and should require a recall for replacement. I was never given a warning, it just started beeping and flashing screens while driving which was distracting and unsafe. The vehicle is no longer under warranty, so I would have to pay for this clearly a recall issue.

- Mahomet, IL, USA

problem #169

Dec 252022

Grand Cherokee

  • miles
Glue from radio screen melts off in hot weather causing delamination which then causing the radio screen to do whatever it wants. Will have gps on then will go to radio screen or any other screen will even turn on heated seats or steering will on it-??s one because the screen is messed

- Austin , TX, USA

problem #168

Aug 252022

Grand Cherokee

  • miles
Screen delaminating, it is causing havoc on my driving with the screen having a mind of its own!

- Jackson, MI, USA

problem #167

Oct 012022

Grand Cherokee

  • miles
Digital Touch screen has begun to delaminate. It started in one corner and has progressed to the full top portion of the screen. Since this started, screen has become very glitchy, jumping from one radio station to another constantly or when using maps, screen is jumping all over the place. This started several months ago and has progressively gotten worse. Only way to make it stop is just turning it off completely.

- Simpsonville, SC, USA

problem #166

Mar 062023

Grand Cherokee

  • miles
The unconnect stop working and the radio went black

- Terrytown, LA, USA

problem #165

Jan 012022

Grand Cherokee

  • miles
The UConnect in the vehicle delaminated, which caused a crack on the screen. Due to that, the back up cameras do not work & the controls for most things in the vehicle are unable to be used now because they are all connected via the UConnect.

- Townsend, DE, USA

problem #164

Mar 072023

Grand Cherokee

  • miles
Stereo screen is delaminating, sometimes I am completely unable to use radio, temperature controls, hands free calling etc. Screen presses buttons and goes crazy and I am unable to do anything. That is definitely a safety hazard. From what I have researched this is a very common problem with Jeeps.

- Greenwood, DE, USA

problem #163

Sep 072022

Grand Cherokee

  • miles
My touch screen that controls the radio- heated seats-climate-maps and phone is delaminating and ghost pressing everything. It changes my maps causing a huge safety issue my heated seats the radio etc. I have no control over what is being pressed at this point.

- West Warwick, RI, USA

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