The contact owns a 2018 Jeep Grand Cherokee. While the contact's wife was stopped in stop and go traffic, a tractor trailer crashed into the rear of the vehicle. The vehicle was in economy mode at the time of the crash. There were no warning indicators illuminated. The driver struck her head on the steering wheel and sustained head injuries. Medical attention was received. The air bags failed to deploy. A police report was filed. The vehicle was towed to an independent mechanic. The contact called northwest hills Chrysler Jeep Dodge Ram (2033 E main St, torrington, ct 06790, (860) 482-0700), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 12,000. The consumer stated vehicle deemed a total loss by the insurance company.

- Fairfield, CT, USA

On 01/09/19 my wife was involved in a single vehicle accident in which her vehicle ran off the roadway down an embankment resulting in the vehicle sustaining a total loss of the vehicle due to damages. The front of the vehicle was completely destroyed as it hit some type of barrier which destroyed the under carriage striking two trees before it came to rest about 300 yards off the roadway. My concern is that none of the airbags deployed in this horrific accident which fortunately my wife only sustained minor injuries.

- Madisonville, KY, USA

I was traveling South on cambridge rd. As I was approaching a shopping plaza, a vehicle was attempting to exit the parking lot of the plaza also heading South. As the vehicle was attempting to make the left hand turn, it pulled in front of my car, driving me off the road. I had to swerve out of the way to avoid hitting that car, and when I did I crashed into an electrical pole, destroying the entire front end and totaling the car. The airbags did not deploy and this is why I'm filing this report.

- Somerville, MA, USA