9.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,143 miles

About These NHTSA Complaints:

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problem #7

May 222024

Grand Cherokee

  • miles
Today after I parked my 2019 jeep grand Cherokee and locked it I noticed my brake lights stayed illuminated. I got back in my car and confirmed that I was in park and my parking brake was on and my brake pedal did not feel stuck down in any way. I also tried turning my headlamps from auto to off. That didn-??t resolve my brake light issue. I restarted it and put it in gear and drove a little and my fiancé confirmed from outside the car that even when in drive and moving without my foot on brake my brake lights stayed on. I got out and locked it again and then tried my remote start which did not function. I then decided to try drive around a little more and see if it would reset itself. Nothing changed with driving. Then after driving around I tried turning off my park sense button and the brake light went off and back to normal. Once i was parked again I retried the remote start and it worked. When I looked up this issue it sounded like symptoms of recall z48 which was repaired June 29, 2022 by my dealer. Tomorrow I will see if it happens again and if it will start and shift without brake pedal pressed as that is also related to recall z48. Could the repair for recall z48 have failed or was not done properly by my dealer? Just for reference my jeep only has 11,000 miles on it.

- Waialua, HI, USA

problem #6

Apr 252024

Grand Cherokee

  • miles
Uconnect screen is delaminated. Vehicle features change by themselves. Advanced electronic systems are connected through the system. Horn, lights on off by themselves

- Black Mountain , NC, USA

problem #5

Aug 012022

Grand Cherokee

  • miles
Outstanding recall Z-48. This recall was first identified in June 2022. The dealers cannot fix the problem because Chrysler Corp. has not provided a solution. This is affecting the operation of the vehicle and probably reducing the resale value. Five months seems to me too long a time not to have a solution. Can the government give them an ultimatum of either provide the fix in the next 30 / 60 days or provide a cash discount on trading in the vehicle.

- Paoli, PA, USA

problem #4

Feb 202022

Grand Cherokee

  • miles
SUV AIRBAG WARING LIGHT FLASHES OFF AND ON. Lights randomly come off and on when truck is parked.

- W. Bloomfield , MI, USA

problem #3

Dec 162021

Grand Cherokee

  • miles
Both headlights blew out at the same time while I was driving at night. No visibility. Dangerous situation. No displayed message. Dealership replaced both bulbs. Cost was $200. They stated that it was not an electrical problem. Too much of a coincidence!

- Simpsonville, SC, USA

problem #2

Nov 242021

Grand Cherokee

  • miles
Both head lamps went out on a 2019 Jeep Grand Cherokee. Manufacture say it is maintenance issue, but both going out at the same time is too much of coincidence. There must be a electrical issue (Which is covered under warrantee) that cause this.

- Valencia, CA, USA

problem #1

Oct 242019

Grand Cherokee

  • 15,000 miles
The contact owns a 2019 Jeep Grand Cherokee. While the vehicle was parked, the contact discovered that the headlight covers were cracked. The contact was concerned that the headlights may overheat and cause a fire. The vehicle was taken to elgin Chrysler Dodge Jeep Ram (1010 E Chicago St, elgin, il 60120, (847) 697-0900) where they informed the contact that there was no failure and she was at fault. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.

- Streamwood, IL, USA