9.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,143 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Uconnect screen is delaminated. Vehicle features change by themselves. Advanced electronic systems are connected through the system. Horn, lights on off by themselves
- Black Mountain , NC, USA
Outstanding recall Z-48. This recall was first identified in June 2022. The dealers cannot fix the problem because Chrysler Corp. has not provided a solution. This is affecting the operation of the vehicle and probably reducing the resale value. Five months seems to me too long a time not to have a solution. Can the government give them an ultimatum of either provide the fix in the next 30 / 60 days or provide a cash discount on trading in the vehicle.
- Paoli, PA, USA
SUV AIRBAG WARING LIGHT FLASHES OFF AND ON. Lights randomly come off and on when truck is parked.
- W. Bloomfield , MI, USA
Both headlights blew out at the same time while I was driving at night. No visibility. Dangerous situation. No displayed message. Dealership replaced both bulbs. Cost was $200. They stated that it was not an electrical problem. Too much of a coincidence!
- Simpsonville, SC, USA
Both head lamps went out on a 2019 Jeep Grand Cherokee. Manufacture say it is maintenance issue, but both going out at the same time is too much of coincidence. There must be a electrical issue (Which is covered under warrantee) that cause this.
- Valencia, CA, USA
The contact owns a 2019 Jeep Grand Cherokee. While the vehicle was parked, the contact discovered that the headlight covers were cracked. The contact was concerned that the headlights may overheat and cause a fire. The vehicle was taken to elgin Chrysler Dodge Jeep Ram (1010 E Chicago St, elgin, il 60120, (847) 697-0900) where they informed the contact that there was no failure and she was at fault. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 15,000.
- Streamwood, IL, USA
- Waialua, HI, USA