The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the leather on the dashboard had started to peel and separate from the dashboard. The contact stated that the A/C vents were the only parts holding the leather intact; however, the leather could be removed if it was touched. The contact stated that the failure had caused a distraction while driving. The vehicle was taken to a dealer who referred the contact to the manufacturer. The manufacturer was notified of the failure and acknowledged that the failure was a known defect; however, there was no recall or extended warranty for the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

- Wylie, TX, USA

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the vehicle was designed with a leather dashboard cover. The contact stated that the leather dashboard cover was lifting and was detaching from the body of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.

- Palatine, IL, USA