The contact owns a 2020 Jeep Grand Cherokee. The contact stated that while driving forward into a parking space the brake pedal was hard when pressed and the vehicle suddenly experienced unintended acceleration and crashed to the side of a building. After the incident it was discovered that the front brakes had siezed and the vehicle was undrivable. The contact indicated the during the crash the collision avoidance feature did not active. The vehicle was towed to the local dealer. A police report was taken at the scene. No injuries were reported. Manufacturer was notified of the crash and a engineer was sent to examine the vehicle. No further information was available. The failure mileage was 35,800.

- Sicklerville, NJ, USA

The brakes failed. When I pushed on the brakes the car unexpectedly accelerated into a vehicle in front of me, then swerved out of control and crashed into a pillar, then stopped. The break remained smashed to the floor, and I had a hard time lifting the break to see if it would drive.

- Newburgh , NY, USA

I bought my 2020 Jeep Grand Cherokee Trailhawk used from Carmax and after barely having it 7 months it is now totaled by Insurance company. The reason: driving home from work on state highway at approx. 45mph on November 24, 2021 after dark. Came over rise in road to see about 10 vehicles completely stopped in front of me about 100 yards away. I applied the brakes and nothing happened. Took foot off brake pedal & tried again... nothing. I had to swerve off road to keep from running into back of vehicle(s) stopped in front of me. Was able to safely miss damaging/injuring any other vehicles/people. Struck a tree on the left front of Jeep. Applying brakes did not stop or slow my Jeep Grand Cherokee's speed. When tree was struck at approx. 45mph the airbags did not even deploy.

- Hernando, MS, USA

The contact owns a 2020 Jeep Grand Cherokee. The contact stated while driving 35 mph, an audible sound was heard as the brakes malfunction message was displayed on the instrument panel. The brakes activated independently causing the vehicle decelerate. The contact pulled over to the side of the roadway and waited for several minutes before driving to the residence. The vehicle was then taken to john elway's claremont Chrysler Dodge Jeep Ram (620 auto center dr, claremont, ca 91711, (909) 962-8100) to be diagnosed. The technician was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 7,000.

- Rancho Cucamonga, CA, USA

While I was parking near the beach, the car started accelerating and the breaks became unresponsive. As a result, the car crushed into the water and got submerged. I was able to leave through the window before it got flooded

- Washington, DC, USA

Purchased new in September. Currently has 2100 miles. Cruise control "sticks" and fails to disengage at the controls. When the accelerate control is depressed and released, the vehicle will continue to accelerate without capping the increase in acceleration until the system is disengaged with the brake pedal. Very dangerous! this scenario occurs both at lower and higher speeds over 55.

- Aurora, IL, USA

Traveling at 50 mph deer jumped into center of the road I hit the breaks swerving right, the front driver side break locked and didn't release. Very hard pull to the left on the steering wheel as another deer came I tried veering right that tire was locked threw my back passenger tire into the curb bounced the vehicle rear to the left front tire still locked up made the vehicle spin eventually rolling two or three times.

- Menomonee Falls, WI, USA

I was slowly backing into a driveway when the Jeep Grand Cherokee suddenly accelerated on its own. I repeatedly hit the brake pedal but the Jeep wouldn't stop; instead it kept going faster. It smashed into the garage door and the brick wall of the garage, demolishing them. The Jeep was brand new with only 500 miles driven, and it was equipped with a complete safety package that should have automatically stopped it before an impending impact but it did not do so. This was an extremely terrifying experience and it felt like a nightmare.

- Deerfield, IL, USA