My driver and passenger side front seatbelts won't retract properly. Dealer just diagnosed the problem as a weak retractor. This will be the THIRD time the driver side has to be replaced since I bought the vehicle in May of 2020. It will be the SECOND time the passenger side has to be replaced. Jeep replaced both under warranty in Sept of 2021. Driver side was replaced in May of 2023 per Jeep goodwill. This time, I will have to pay for the passenger side but Mopar warranty should cover driver side as it is barely a year old seatbelt. No one i've consulted has ever had to replace their seatbelts even one time, much less three times in four years. This is a definite safety concern if the belts won't tighten up properly during normal driving or a collision situation. Jeep has recalled seat belts on Grand Cherokees up to 2015 but there have been no recent recalls i'm aware of.

- Midwest City, OK, USA

The contact owns a 2020 Jeep Grand Cherokee. The contact stated that the "Service Air Bag System" message was displayed. The contact also stated that the seat belt warning light was also illuminated despite all occupants in the vehicle having the seat belts properly fastened. The dealer was notified of the failure and provided the contact an estimate for a diagnostic test. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

- Hebbronville, TX, USA

within 32000 miles the belt retract failled. would not lock in place, or retract. dealler said it was a spring faillure. could be a bad heat treat that would afect more vehicles.

- Farwell, Mi, MI, USA