When you pay $80,000.00 for a fully loaded Jeep Grand Cherokee Summit 4x4 only to have the steering gear screw up and not be repairable, only because they discontinued the part as it was costing the company to much to repair and reprogramed the jeep to only accept the new part that won't be even produced until December 2023. So here I sit with nothing to drive for over a year still making a $950.00 a month payment on a jeep that is sitting outside the dealerships door getting older and rusting away. I have made more phone calls than I want to mention only to hear a sorry not sorry. Extemely annoyed not to mention pissed.
When you pay $80,000.00 for a fully loaded Jeep Grand Cherokee Summit 4x4 only to have the steering gear screw up and not be repairable, only because they discontinued the part as it was costing the company to much to repair and reprogramed the jeep to only accept the new part that won't be even produced until December 2023. So here I sit with nothing to drive for over a year still making a $950.00 a month payment on a jeep that is sitting outside the dealerships door getting older and rusting away. I have made more phone calls than I want to mention only to hear a sorry not sorry. Extemely annoyed not to mention pissed.
- Karen W., Glendon, AB, Canada