10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
1,077 miles

About These NHTSA Complaints:

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problem #31

Sep 112023

Grand Cherokee

  • miles
The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 22V544000 (Exterior Lighting), 23V413000 (Suspension) and 23V577000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue but confirmed that parts were not yet available. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Demarest, NJ, USA

problem #30

Aug 112023

Grand Cherokee

  • miles
Two days in a row - the jeep didn't start in the morning. After I started it with a starter. The first day, the buttons on the steering wheel and the safety system control stopped working. Incorrectly shows the fuel level. The second day when the car started with the help of a starter, the dashboard stopped working (completely went out). The battery was checked - it is 100% working The dashboard didn't work during the day. Everything worked in the evening. The engine speed does not rise above 3000 revolutions per minute. Now it doesn't show the fuel level in the tank correctly. Very often, security systems such as lane control and proximity to another car fail

- Trenton , NJ, USA

problem #29

Oct 142021

Grand Cherokee

  • miles
PER THE INFORMATION I CAN FIND - THE PREVIOUS RECALL # IS "21V797000" - I took my Jeep GC L in for the recall per the campaign and the work was complete yet it was not corrected. I have been back to the dealer 3 separate times no one can provide an update as to why this issue is not able to be corrected. I still cannot turn my high beams on without having to move the headlights to the 'on position.' Per the info available on the previous recall, "When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

- Lynchburg, VA, USA

problem #28

Jun 122023

Grand Cherokee

  • miles
Manufacturer has not timely provided repair for tail light recall NHTSA incident number 22V-544 (Jeep Recall Z50).

- Westfield, MA, USA

problem #27

Jul 282022

Grand Cherokee

  • 0 miles
The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V544000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fremont, CA, USA

problem #26

Aug 302022

Grand Cherokee

  • miles
Recall was announced back in August of 2022 and a stop sale was issued on all unsold vehicles due to safety concern. Here we are seven months later and my vehicle still hasn't been repaired. If it was to unsafe to sell then we shouldn't be driving it unfixed. Not sure why the NHTSA isn't forcing this issue to be fixed. https://static.nhtsa.gov/odi/rcl/2022/RCMN-22V544-1970.pdf

- Unionville, CT, USA

problem #25

Jul 282022

Grand Cherokee

  • miles
The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V544000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wayne, NJ, USA

problem #24

Feb 142023

Grand Cherokee

  • miles
On Feb 14th 2023 I hit a deer. Got out of my jeep to check damage. Had a broken headlamp overall seemed OK & repairable. Got back in the jeep & continued driving. When I got home & parked in my garage I noticed an odd smell. Looked at the jeep noticed a small fire. Backed the jeep out of the garage & called the fire department. By the time the fire department arrived the entire front of the jeep was on fire. My jeep ended up being a total loss. What is going on with the lights that they would catch fire?

- Seeley Lake , MT, USA

problem #23

Feb 102023

Grand Cherokee

  • miles
1) Back up camera goes blank periodically. A few times the monitor would not come on at all. Frightening when I am using it for directions. 2) Service System 4WD light has come on. Jeep dealer said it is a Disconnect Acetutor (?). I have appt to repair but am concerned it might not be safe to drive. 3) Cannot figure out how to get high beams to automatically turn off when oncoming vehicle is approaching.

- Ellijay, GA, USA

problem #22

Dec 312022

Grand Cherokee

  • miles
On 12/31/2022, I received six notifications from my app regarding -€œtheft alarm triggered-€. Go outside horn is honking. Turn off and continued. January 2, 2023 I brought vehicle into jeep as my entire dash was glitching in and out. Couldn-€™t see my speed limit. Interior lights were turning on and off. Back light on interior tailgate was blinking. They had my car a few days and it was -€œfixed-€. February 3, 2023 vehicle wouldn-€™t start. Replaced battery. Vehicle dash began glitching, interior lights turning on and off and theft alarm notifications. Brought into jeep they said it was the battery even though we just replaced battery. They replaced battery and called me to pick up the next day. 2/7/2023 same issues began occurring. However, when car was powered off, a buzzing sound was heard and interior lights were turning on and off. 2/8/2023 vehicle would not start. Had to be towed to dealership. Concerned there is an electrical issue that could cause a fire. Unsure if issue was reproduced but I have several videos all time stamped and dated to show delegates what is happening.

- Royse City, TX, USA

problem #21

Feb 132023

Grand Cherokee

  • miles
Hi, I wish to submit a compliant as Jeep have still not issued a remedy for my 2021 vehicle. This is a new expensive vehicle that I'm unfortable driving my young children in so I'm suprised and dissapointed it is taking Jeep so long to resolve.

- Brookline, MA, USA

problem #20

Aug 092022

Grand Cherokee

  • miles
Unknown

- Sacramento, CA, USA

problem #19

Sep 082022

Grand Cherokee

  • miles
The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V544000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Port Saint Lucie, FL, USA

problem #18

Aug 012021

Grand Cherokee

  • 100 miles
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that he had to manually hold the high-beam headlights switch with his left hand while driving for the high-beam headlights to operate as needed. The contact stated that the high-beam headlights would deactivate and not operate as needed without the switch being held. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure, but the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V797000 (Exterior Lighting) however, the VIN was not included. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100.

- Bel Air, MD, USA

problem #17

Feb 012023

Grand Cherokee

  • miles
The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V544000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sacramento, CA, USA

problem #16

Jul 282022

Grand Cherokee

  • miles
The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V544000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Rockville, MD, USA

problem #15

Jul 282022

Grand Cherokee

  • miles
Known recall NHTSA Campaign Number: 22V554000 (Exterior Lighting) since July 28, 2022. Remedy still not available and major safety concern with potential vehicle wreck! Taken to dealership twice and remedy not available.

- Panama City, FL, USA

problem #14

Aug 012022

Grand Cherokee

  • miles
The Recall z50/ 22V544 has been outstanding for the tailamp since August 2022 and still has no remedy.

- Ypsilanti, MI, USA

problem #13

Dec 222022

Grand Cherokee

  • miles
Vehicle had no high beams. Vehicle has no running lights at night. Rear console climate control intermittently works. Idles at 1500 on a cold start. Vehicle doesn-€™t have power steering when started in a cold day. Have to turn off and on to fix.

- Crowley, TX, USA

problem #12

Jul 282022

Grand Cherokee

  • 0 miles
The contact owns a 2021 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 22V554000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Long Beach, CA, USA

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