10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

May 152024

Grand Cherokee

  • miles
Per the Jeep Dealership that currently has my car, they said the Drivers side seatbelt failed, the buckle will not lock. The male part will not go into the female part. There is no foreign object in the female part of the seat belt. My safety is put at risk every moment I'm in the car without a seatbelt on along with it being against the law to not have your seatbelt on. There is no warning lights that came on as the computer thinks the seatbelt is actually clicked in because its broken. A seatbelt should never fail especially on a 3 year old vehicle, however my extended warranty won't cover the "safety restraint system" and Jeep doesn't feel that they should have to replace it either.

- Union Grove, WI, USA

problem #3

Oct 122023

Grand Cherokee

  • miles
Driver seat belt is very slow some times it stops the door from closing service said need new belt Jeep only had 16000 miles on it Waiting for call from them Plus if its safty part should be on recall?

- Branford, CT, USA

problem #2

Feb 202024

Grand Cherokee

  • miles
Passenger seatbelt does not retract nor does it have tension. If in a wreck it would not function properly.

- Grenada, MS, USA

problem #1

Jun 102023

Grand Cherokee

  • miles
While driving on a major interstate going 75mph lost power steering suddenly and was unable to control the vehicle. Air alert went off stating they were not functioning. Adaptive cruise control stopped working, lane departure stopped working. Every single alert that could be alerting was going off simultaneously. Seat belts were fastened, however seat belt alarm continued going off. Very scary and unsafe situation on major highway with 2 children in my car.

- Claysburg, PA, USA