10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #4

Nov 082025

Grand Cherokee

  • miles
Vehicle has no heat or defroster when PHEV battery is depleted or low on power. There is a recall for fire risk with instructions to not charge the battery pack but there is no heat if I don-??t. This makes vehicle unsafe to use

- Middleville , MI, USA

problem #3

May 052024

Grand Cherokee

  • miles
While defrosting my windshield, only the passenger side was defrosting. Both sides were set to the same temperature. I spoke to a manager at a Jeep dealer and he said his wife has the same vehicle and it also does this.

- Summerville, SC, USA

problem #2

Feb 122024

Grand Cherokee

  • miles
Windows fog up out of nowhere. Side windows and front wind shield. Will go away and come back. Happening without adjusting the defrost settings or anything. Dealership said that my vin isn-??t affected.

- Fairmont, WV, USA

problem #1

Aug 232023

Grand Cherokee

  • miles
In August 2023 a recall was issued for my vehicle (Recall 56A) for an issue with the Central Vision Park Assist Module. My CVPAM software was updated per the recall. As soon as this software was completed, my backup and forward facing camera has not functioned properly. Initially my backup camera guidelines disappeared and my forward facing camera guidelines would not turn off. My opened a "Star" case with Chrysler and worked on this issue for 3 months, replacing the camera, updating software, replacing two different camera modules and nothing would correct the issue. In November Chrysler told the dealer not to replace any more hardware and they acknowledged there was an issue with the software update that caused the problem. They informed my dealer that an update would come out to correct the issue in either a recall or a dealer notice. On [XXX] my backup camera and my front facing camera stopped working completely. I took my vehicle back to the dealer and they performed a diagnostic on the system. The same error codes were given to them as was before when only the guidelines were missing. My dealer opened another star case with Chrysler on 1/29/24 to look into the issue but as i write this complaint on 2/7/24 I have not received any additional info from my dealer or Chrysler as to when this issue will be corrected. I have been without a backup camera since [XXX] and I feel this is becoming a greater safety concern with all of the children in my neighborhood. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pingree Grove, IL, USA