In August 2023 a recall was issued for my vehicle (Recall 56A) for an issue with the Central Vision Park Assist Module. My CVPAM software was updated per the recall. As soon as this software was completed, my backup and forward facing camera has not functioned properly. Initially my backup camera guidelines disappeared and my forward facing camera guidelines would not turn off. My opened a "Star" case with Chrysler and worked on this issue for 3 months, replacing the camera, updating software, replacing two different camera modules and nothing would correct the issue. In November Chrysler told the dealer not to replace any more hardware and they acknowledged there was an issue with the software update that caused the problem. They informed my dealer that an update would come out to correct the issue in either a recall or a dealer notice. On [XXX] my backup camera and my front facing camera stopped working completely. I took my vehicle back to the dealer and they performed a diagnostic on the system. The same error codes were given to them as was before when only the guidelines were missing. My dealer opened another star case with Chrysler on 1/29/24 to look into the issue but as i write this complaint on 2/7/24 I have not received any additional info from my dealer or Chrysler as to when this issue will be corrected. I have been without a backup camera since [XXX] and I feel this is becoming a greater safety concern with all of the children in my neighborhood. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pingree Grove, IL, USA

The first occurrence was upon starting the vehicle in a parking lot. The death cluster lit up with power steering unavailable, airbags unavailable, autobrake disengaged, and the the battery warning. The dealership towed the vehicle and replaced the batteries. In April of -??22 While driving the vehicle the power steering became unavailable, forcing a difficult left turn off a major roadway. The same warning lights came on and the vehicle was not drivable. The vehicle was towed and a new power steering rack and steering gear were installed. Third occurrence was in the driveway recently when again upon starting the same warning lights were on and there was no power steering available. The vehicle is at the dealership now being inspected.

- Lake Villa, IL, USA

- Due to the use of soy-based wire insulation, a rodents nest was formed and found in the engine compartment. Wires were severely damaged from being chewed. The Electrical system failed with multiple open circuits. Evidently, the car has a design flaw. - Open circuits (exposed wires) pose a risk to the vehicle due to fire. Engine performance was rough due to the loss of some of the engine controls and the TIPM (Totally Integrated Power Module). - Vehicle was inspected by a dealer of the OEM - There was a check engine light, and loss of control electronics (Stop start system control, park assist control, etc. ). Problem first appeared on 11-27-2023.

- Seattle, WA, USA

Battery is not keeping power and vehicle stalled out while going 70 miles and vehicle wouldn-??t power on for more than 10 mins even after charging battery. I am getting 12.0V while going 75 miles and i get 14.0 when I am stopped and parked. Had to have vehicle towed to dealership and they said they couldn-??t recreate the issue. The dealer didn-??t put my engine cover back and my vehicle is still not producing enough power.

- Kirby, TX, USA

Vehicle sets automatic brake when backing up. The back up camera turns red as if something was blocking when nothing is there. When attempting to go in reverse the car kept stoping on its own and putting the emergency break on. It took multiple attempts to get out of the parking lot and has happened more than once.

- Escondido , CA, USA

Two problems: 1- this happened twice, after shutting and exiting the vehicle with the key fob, the vehicle goes crazy, lights start flashing, horn honking and the doors auto lock - very dangerous as my child was locked in the car for a few minutes until i was able to play with the key enough to get it to unlock. problem #2 driving vehicle and as coming to slow down it auto shuts off in middle of road, when trying to put it back into gear it says put foot on break and restart the car. it did restart but it is super dangerous as the car behind me could've hit me as it suddenly stopped.

- Pomona, NY, USA