10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2023 Jeep Grand Cherokee:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #7

Apr 122024

Grand Cherokee

  • miles
Was driving down the road and my sunroof shattered and glass fell in to my car and cut me, no rocks hit my car and I was not near any other vehicles

- Fairbanks, AK, USA

problem #6

Jan 052024

Grand Cherokee

  • miles
The passenger side front and rear floor are getting wet when it rain or when is taking to car wash and the fuse box and battery compartment under the passenger seat is full of water electrical component can fail car was taken for repair in January 2024 and will be in the shop [XXX] again with same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Perth Amboy , NJ, USA

problem #5

Nov 042023

Grand Cherokee

  • miles
While driving on the freeway, our sunroof window exploded and shattered completely. We were not around any other cars or an overpass. Thankfully the upper screen was closed otherwise glass would have fallen on us. I have read on Jeep forums that this is happening to a lot of newer Grand Cherokees, so it has to be a manufacturing issue.

- Milwaukee, WI, USA

problem #4

Nov 012023

Grand Cherokee

  • miles
Front panel of the panoramic sunroof spontaneously shattered with no visible causes, warnings, etc. Safety risks included potential glass being introduced to the cab of the vehicle had the headliner panel been open for natural lighting. Other risks include damaged headliner and electrical components depending on where the glass traveled. Dealership claims this is not an ongoing issue though multiple forums talk about this happening as well for the same style vehicle. We will be dropping car off at the dealership for evaluation as the car is covered under bumper to bumper warranty.

- Midland, TX, USA

problem #3

Sep 262023

Grand Cherokee

  • miles
The front bumper clips do not hold the bumper in place and comes unhooked on both sides while driving

- O Fallon, MO, USA

problem #2

Sep 012023

Grand Cherokee

  • miles
As noted on the IIHS.org website, 2022 and 2023 Jeep Grand Cherokee's built prior to April 2023 experienced a fuel tank rupture in the side impact test conducted by IIHS. Stellantis redesigned the underbody structure to correct this issue. This redesign was put in place on vehicles assembled after March 2023. IIHS originally tested a 2022 Jeep Grand Cherokee in October 2022 and identified the fuel tank rupture during the side impact test. However, IIHS did not post this information on their website until almost a year later when tests of the redesigned vehicle were performed, and the fuel tank leak issue had been corrected. Hence, 2022 and 2023 Jeep Grand Cherokee-??s built prior to April 2023 have a significant safety concern that IIHS did not inform the public about in a reasonable time frame and more importantly, Stellantis is aware of but has not issued a recall to correct the issue on vehicles that were built prior to the redesign. Please review the side crash results on IIHS paying attention to the 2022 test where the fuel tank ruptured. Brings back memories of the infamous Ford Pinto gas tank design. I am asking for NHTSA to assist in requiring Stellantis to issue a recall on vehicles built prior to the redesign to either modify the vehicle to address the fuel tank rupture concern, or if that is not possible buy back the vehicles. Please contact me by e-mail (piper@bnl.gov) of cell 631-258-5809 if you require more information to pursue this issue. Thank you.

- East Northport, NY, USA

problem #1

Mar 302023

Grand Cherokee

  • miles
There are multiple safety recalls for this vehicle that I have only had for 1 month. I began the new lease with this vehicle beginning of March and the vehicle has been back to the dealership 4 times already. Issue #1: The middle part of the steering wheel where the air bag is located came completely off the steering. It was dangling almost causing my boyfriend and I to get t-boned. Since the middle part of the steering wheel was dangling and me trying to turn the wire got caught in the steering wheel not allowing me turn. I was also very lucky that the airbag alone did not deploy in my lap. The car is currently at the dealership getting "fixed" I truly believe that this specific car has multiple recalls. There was no warning at all just came right off. Issue #2: Underneath the car the seam sealer was faulty and the dealership has to weld the underneath of the car back together. There was also no warning to this I could hear the pieces clinking together underneath the car. Issue #3: The gas pedal vibrates when you hit speeds 40 mph and above to the point where my foot goes numb. This puts my ability to drive the car at risk especially if my foot goes numb from driving my car. The vehicle is back at the dealership to get this issue fixed for the second time. No warning lamps or messages for this issue.

- Merrick, NY, USA