9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
661 miles

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« Read the previous 20 complaints

problem #2

Mar 192023

Grand Cherokee

  • miles
1-Powertrain wobbles and vibrates at 70MPH / Safety issue and can cause shaft failure/accident due to a weak/worn-out mounts and cause the drive to loose control. 2- Control Arms/Ball Joints Defects at Factory - Going thru bumps the front-end will produce noise and vehicle will shift/skip-jump of the pavement. Safety hazard and can/will cause driver to loose control.

- Tallahassee, FL, USA

problem #1

Feb 232023

Grand Cherokee

  • miles
On February 23rd 2023 I picked up my new 2023 Jeep Grand Cherokee 4xe from conway Jeep in South Carolina. On the way home I noticed my foot kept slipping off the accelerator pedal and wasn't sure what was causing it. When I arrived home I noticed the accelerator pedal was made from a slick piece of plastic and didn't have a rubber cover or anti slip material installed like the brake pedal had. I contacted the jeep dealership and asked if jeep forgot to install one at the factory and if so please have one sent out. A representative spoke with their techs to order a new one and they stated jeep doesn't offer that part nor was it on the entire pedal assembly to order. They ended up checking all their grand cherokee 4xes on the lot and they all came like that. Jeep corporate office was notified on Feb 28th 2023 reporting my safety concern about having a pedal without any type of grip to help prevent a person's foot from slipping could cause a vehicle accident. The representative stated jeep does not make a part for that nor were they planning on fixing this safety issue and I should just go to an auto parts store to find something for it. To my knowledge every other vehicle that jeep currently manufactures has rubber material on the accelerator pedal. I also thought manufacturers were required by law to have some type of anti slip material on the accelerator, brakes, and clutch.

- Leland, NC, USA