10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Oct 182023

Grand Wagoneer

  • miles
We brought this Brand-new Wagoneer on April 19th, 2023, since then we've been having a lot of issues with the vehicle, On August 7th, the electrical system failed we took it to the dealer, and they upgraded for us. Again, 3 weeks later while I was driving home from Sam's club, the power steering light keeps flashing, I had trouble with the wheels i pulled to the side turned off the car for 5 minutes then light went off and I was able to drive again. Few days ago, on October 16th the vehicle electrical system shut off again, none of the buttons inside the vehicle works, the screen went off completely. I was too busy at work that day and did not have time to drop off the vehicle. On Wednesday October 18th after I pick up my daughter from school, the vehicle completely shut off at a Gas station, I decided that vehicle was not safe to drive and decided to drop it to the dealer, as I was leaving the Gas Station nothing works inside the car and we hit a pole at the gas station which severely damaged the front Bumper. We reached out to Jeep and was told to drop the car to the nearest Jeep dealer, and they will fix it. When we got there, they fixed only the electrical problems inside the car but refuse to fix the bumper which was cause by the forward collision avoidance system failure to engage due to the electrical problems. We pick up the car Saturday morning now the automatic break light is on, and the battery keep discharging. We want your firm to please help us as it not safe to drive that vehicle now. We are very afraid and wants jeep to either replace the vehicle with another one or fully refund the purchase price.

- Orlando, FL, USA