Received a rear structure reinforcement letter from Chrysler and the national traffic safety administration stating that certain 2002-2007 model year Jeep Liberty vehicles contains defect related to motor vehicle safety. Problem: The fuel tank on vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. Fuel leakage in the presence of an ignition source can result in an underbody fire. What dealer will do: Chrysler intends to inspect your vehicle and install an oem trailer hitch where appropriate, free of charge (parts and labor) to better manage crash forces in low-speed impacts.... what you must do to ensure your safety: Once you receive your follow up notice in the mail, simply contact dealer right away to schedule a service appointment. We have never received a follow up notice in the mail. I took it upon myself to call the dealer and they were not helpful. They said they were booked with appointments but would give me a call back to schedule a future appointment. I never received a call back. I called again and was left on hold for over twenty minutes. I called again, left a message with customer service and never received a call back. Regarding an individuals safety, it seems it is not of importance to the local Chrysler, Jeep dealer. I received the recall letter a few months ago and yet have not received a call and just about forgot about until my husband asked about it. I have given up on contacting the dealer and hence the complaint letter to you. I am six months pregnant and this should be the least of my concerns but now I have to worry about this along with my pregnancy. Please advise for I would like to get this resolved as soon as possible. Thank you, [xxx] C/O[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) updated 11/17/2014

- Woodbridge, VA, USA