6.7
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Purchased 4/02 and by 7/02 with approx. 6,000K experienced hard downshifting when stopping as well as between gears. Dealer service "removed burrs from driveshaft". returned for service 8/02 with same problem. Again "removed burrs from driveshaft". on 3rd visit in 9/02 I was told they couldn't repair anything and that" the vehicle had a programmable transmission and it's memory was likely responding to a previous similar driving session"...hence the gear slamming! returned 4th time 2 weeks later and this time was told there were no recalls on the complaint and the dealer would file a complaint on my behalf to daimler/Chrysler and I'd be contacted when they heard something. I have not heard from anyone even after sending my own complaint letter to D/C in 11/02. Have also experienced many incidents of rear tires slipping and fishtailing in various road/weather conditions as well as constant right pull and have to fight steering wheel to drive straight.
- Carbondale, PA, USA
When vehicle goes between 50 and 53mph the car will begin to dramatically vibrate. I took it to the dealer where I purchased it (norwalk, ct) and they told me tires were out of whack & they rebalanced tires & said it was fixed. Obviously they did not test drive B/C problem still existed. Took car to pamby in ridgefield, ct and one of the owners test drove it and said nothing was wrong. Brought car back to them about 1 month later and 2 mechanics said yes, car does vibrate at 50mph. They took out drive shaft and put another one in from another Liberty sport & same problem happened. They then took out drive shaft and gave me my old one back. Service writer said he would contact Chrysler and get back to me with info. After 3 weeks and no call I went into dealership and was told that Chrysler had not called the service dept. Back yet. It has now been 6 weeks and still no answer from dealership or Chrysler!! I bought this car in good faith that it would be a safe and dependable vehicle! vehicle also now does vibrating at 70mph. Still curious as to when Chrysler will recall this and fix it correctly!
- Bethel, CT, USA
The vehicle exhibits loud low frequency vibrations @ 53mph. The driveshaft has been replaced after being declared out of balance. It is now at the dealership for the 5th time for this repair. Discussions with other Liberty owners indicates that this is not an isolated incident. A subsequent test drive of one other vehicle showed the same problem.
- Holden, MA, USA
- Risingsun, OH, USA