10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 6 / 1
- Average Mileage:
- 68,154 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Drivers side seat belt receiver failed to reset so it could be used again, had to use screw driver to force the receiver to pop back out so I could insert the belt into the receiver, continues to happen, now over 2 weeks and the receiver never resets, must always use screwdriver before I can lock seatbealt to its receiver. I am the original owner.
- Albuquerque, NM, USA
Both driver and passenger front seat belt locking mechanism failed within two weeks of each other. They would not latch because the release button stayed in the release position. The only way to make it work was to manually pull the button up to the pre-lock position and insert the belt locking clip. I recently ordered two replacement units at a cost of $185. I looked for used ones but since just about every Jeep in the salvage yards across America were out based on need. I hope these new ones last.
- Falmouth, ME, USA
Driver seat belt buckle gets stuck cannot get belt out all of the time or it will just release while driving, very unsafe!!!!!!!
- Alvada, OH, USA
Drivers seat belt latch sticks in open position (does not pop up when seat belt is unlatched). I have seen numerous complaints all over internet. Perhaps no one has reported this dangerous safety defect to you. Latch can be popped up by inserting key or screwdriver in and popping up.
- East Haven, CT, USA
My 2002 Jeep Liberty was bought brand new from the dealer. About two months ago I was driving on the highway when all of a sudden the dashboard turned off and then turned back on, then my car started shaking like it was about to stall, and the engine light started to blink. I got scared because I didn't want my engine to stall and break down in the middle of the highway since it can be very dangerous, so I got off the highway and parked it in a lot over night so that I could take it straight to the dealer the next day. I took it to the dealer very carefully, my car started over heating when it was sitting in place/ traffic for more than one minute, and then it would cool back down when it was moving. Finally at the dealer they changed the water pump, thermostat, and one of the coils. The dealership said the problem was fixed and sent me off. Within that week my car started acting up again, the engine light began to flash again and I noticed my car was still being jumpy. I took it back and it turns out it had blown head gaskets, not only that but the heads were not even repairable. I need a complete new engine. I looked online and have found that it is very common for Jeep Liberty's to have a major engine problem. There is obviously something wrong with the way Jeep builds their engines. There needs to be a recall, it is a defect in the Liberty's. there have been multiple complaints of Jeep engines breaking down with no signs. Also as a side note, the seat belt on the drivers side doesn't really click and sometimes un buckles on its own. There is also an electrical problem, the inside lights turn off and on all the time by themselves.
- Key Biscayne, FL, USA
The contact owns a 2002 Jeep Liberty. The contact stated while driving 45 mph the vehicle hydroplaned and crashed into a telephone pole. The air bags did not deploy and the seat belt did not restrain. The contact sustained a fractured nose and several bruises, as well as contusions. The vehicle was not repaired. The failure mileage was not known. The VIN was not available.
- Guntersville, AL, USA
The contact owns a 2002 Jeep Liberty. The contact stated that the driver side seat belt assembly failed and she was unable to lock the buckle. The vehicle was taken to a dealer who diagnosed that a spring in the seat buckle had failed and the seat belt assembly needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was not repaired. The VIN was not available. The failure and the current mileage was 105,000. Updated 01/04/12 the consumer stated she has another Jeep that had the same problem. Updated 01/12/12
- Elkhorn, NE, USA
August 08, bought my 02 Liberty. Took about 1.5 years to drive it because of an accident - that's why I bought the Liberty. About 1 year later the idle air control valve went out, had to replace it. There's been other, minor things, like when accelerating, feels like someone bumped into me. Sometimes are worse than others. Often feel a "vibration." Within months of being 1 year of replacing the iav, began to get extremely bad gas mileage - about 187M to a tank. Not sure why. Replaced the spark plugs, did a lof, inspection, etc.. almost exactly 1 year from replacing the iav, check engine light came on. Was on for 1-1.5 days. I decided not use it until I could get it to the mechanic. Next morning, was going to the store & the light was off! but when I pulled into a parking space, it died. This sort of things happened before, db cluster being "faulty." Other things [vacuum seal leak, etc] never prompted the lights on. Had to replace the iav again & it ran fine. Recently, been getting that "kicking" feeling & like my car is running "rough". today, I noticed the airbag light was stuck on. Checked the manual, it said to have the airbag system checked. I was nervous about driving - had an odd feeling the airbag would deploy - moved my seat back just in case. Since the accident, I get anxiety over these things. Luckily, no deployment. Got it home, turned it off, waited, turned it on, waited a few seconds and the light turned off this time. Went straight to my computer only to find these recalls and investigations - one being the steering - last week had a nerve-wracking experience, my car began to swerve turning left onto the freeway, it was raining, so, I slowly merged. Wasn't until it straightened out that it began to swerve, almost like losing control, didn't feel like a "slip." But I just assumed it was. Also, the seat belts don't seem to stay click in at times.
- Tenino, WA, USA
My 2002 Jeep Liberty front seatbelt latches are inoperative. They get stuck in the "down" position and have to be pried up in order to latch the seat belt securely. I would like to know if Jeep/Chrysler has issued a recall or offered to repair the latches that go bad.
- Miami, FL, USA
Driver seatbelt malfunction. Seat belt button stuck in and unable to latch belt. 2002 Jeep Liberty. This happened in approx. 2009.
- Addison, IL, USA
The contact owns a 2002 Jeep Liberty. The contact stated that the driver side seatbelt latch became stuck and hard to unlock. The failure occurred on an intermittent basis since 2009. The contact stated that the seatbelt now completely failed and would latch at all. The vehicle had not been inspected by a dealer nor had the vehicle been repaired. The failure mileage was approximately 35,000.
- Vineland, NJ, USA
2002 Jeep Liberty front seat belt will not lock sometimes.
- Lexington, KY, USA
In 2002 Jeep Liberty collision at intersection other vehicle pulled in front of us. Driver of Jeep with seat belt on cracked windshield, I, as the passenger, my forehead hit the dash. Going at appx. 30 mph.
- Sarasota, FL, USA
The seat belt buckle on my 2002 Jeep Liberty started getting stuck in the unlatch position about three months ago which means I have to dig it out in order to belt myself in, and it doesn't always work. Due to my unemployment, we tried taking a belt from the back seat and using it in front but now my air bag light won't go off. This seems very unsafe to me.
- Albany, OR, USA
Update to ODI 10135119, previous issue was drivers front seat belt. Current issue is front passenger seatbelt. It is not working. The female end is stuck in the in position and will not release.
- Martinez, GA, USA
Jeep Liberty 2002 seat belt release button stay in, does not ways click. Then the seat belt will not work at all. I when just got one from the junk yard with the same problem.
- East Hartford, CT, USA
Have a hard time releasing the front seat belts and when they do release, the release button stays pushed down. There have been a couple of times my husband had to push to release my seat belt, as I could not get it to release. Thank goodness he was there or I would have been stuck in the car.
- Solon, OH, USA
2002 Jeep Liberty has had two failures of seat belt latches. Passenger seat latch was replaced at 80,000 miles and drivers seat now need replacement at 96,000 miles. Both latches failed in the stuck down position.
- Scarborough, ME, USA
Jeep Liberty 2002 front driver seat belt doesn't unlatch.
- Houston, TX, USA
- Lebanon, TN, USA