2.8
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 52,707 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
First problem: On March 31, 2004, we took my 2002 Jeep Liberty to the Jeep dealer due to a loud squeaking noise in the front. They diagnosed a bad lower ball joint on the left front side and replaced it. Note - my Jeep had the lower front ball joints serviced under a recall notice at the end of 2003. It was supposed to have had the lower ball joints replaced and a heat shield installed. Second problem: Without warning on July 28, 2005, the front right lower ball joint broke while attempting to drive the Jeep into our garage, and the front end collapsed onto the pavement and the disconnected wheel. There was no noise or any indication of a problem before this happened. The events leading up to this: I started up the engine, backed the Jeep up a few feet to straighten my approach, and attempted to pull it into the garage. However, I noticed a strong resistance to roll forward so I stopped, got out and looked around to make sure I wasn't running over something. After seeing nothing in the way or under the vehicle, I tried again to pull forward, but it wouldn't roll and the wheel skid. So I put it into reverse and tried to back up. That is when the front end dropped with a load crunch onto the wheel that had came off. The Jeep dealer paid for the new ball joint and several other parts that were damaged due to the incident. Another problem: On December 12, 2003, the right rear seat belt latch had to be replaced because the release button was jamming (sometimes it would work and sometimes it wouldn't).
- Bloomington, IL, USA
- Aurora, CO, USA