10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,696 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
: the contact stated while approaching a traffic light at 25 mph, the vehicle suddenly stalled. The vehicle restarted, the automatic transmission was placed into drive, but the vehicle would not move. The vehicle was shut off and turned back on 4 times, before it was able to move. The vehicle was taken to the dealer, who could not duplicate the problem after performing a diagnostic test. The dealer informed the contact that all 4 tires were worn down unevenly and there were pieces of metal showing on the insides of the tires. Also, it was determined that the brakes and rear rotors were worn, and needed to be replaced, along with all 4 tires. A NHTSA recall letter, #06V288000 on the vehicle, regarding the suspension: Front: Control arm: Lower ball joint was received. The parts needed to repair the vehicle were not available at the local dealership. The manufacturer confirmed the parts were not available. The contact was placed on a waitlist. The vehicle was taken to an independent repair shop who suggested that the recall work should be performed prior to getting all the other components replaced.
- Harding, PA, USA
I have had numerous problems with this Jeep. Always detected a rotten egg smell dealer claimed it was the gas. After 1 year of ownership driving it in Pennsylvania I could not go up hill without losing ground and smelling something burning. Dealer unable diagnose. Then in 05 starting having brake grinding and squealing, dealer also claims this is normal operation. I have had to replace the water pump and the catalytic converter and only have 34,000 miles on the car. Also had a problem with smoke coming from the rear drivers side tire and burning smell on two occasions, also dealer is unable to duplicate. I believe the 2003 liberties have a problem and no one is willing to check into it. Chrysler does absolutely nothing to help.
- West Babylon, NY, USA
While braking, the steering wheel vibrated heavily.
- Dover, NJ, USA
Transmission is leaking, brakes squeal when you are backing up. They say it is from dew. It's in the garage at night. The steering is my main concern.it pulls so hard to the right. It's an accident waiting to happen.
- Bartlesville, OK, USA
When applying the brakes vehicle fish tailed. Driver was able to maintain control of the vehicle.
- Teaneck, NJ, USA
While driving 50 mph vehicle lost control without warning. When consumer applied the brakes vehicle surged forward into a guard rail. Air bags failed to deploy. Driver sustained back injuries.
- Nanuet, NY, USA
While driving on snow and ice at 15 mph consumer came to an intersection and applied the brakes. However, brakes locked up, sending the vehicle through an intersection and into a field. Also, brakes locked up on another occasion, sending the vehicle through another intersection.
- John Day, OR, USA
Brakes failed on 2003 Jeep Liberty and car ran into home.
- Toledo, OH, USA
When reversing out of the driveway at various speeds brakes would make a loud metal grinding noise when the consumer depressed the brake pedal. Had taken vehicle to dealership, but the problem had not been resolved.
- Cottondale, AL, USA
The rear brakes had a continuous metal to metal sound. The dealership made several attempts to correct the problem, however the noise still existed.
- Slidell, LA, USA
- Trussville, AL, USA