10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 52,590 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle needs to be rewired, which is very common!
- Antioch, CA, USA
Window regulators keep on failing. I have had to replace the regulator in each window at least once, and 2 of them have been replaced more than once. I am about to replace my 7th regulator. 3 months ago the regulator failed on my driver's side - back seat door. It got itself hung in the door panel and couldn't open the door, so had to take it to the garage to get fixed. This is not the first complaint, nor the last so something should be done to resolve these issues. The regulator itself still worked, but the housing the chain stays in would break and cause the chain to come out the door panel, and knock the window off its track and damage the glass!
- Ashland, VA, USA
The contact owns a 2003 Jeep Liberty. The contact had not experienced a failure until after the vehicle was repaired per NHTSA campaign number: 15V673000 (air bags). A day after the repair, the vehicle stalled without warning. The vehicle was able to be restarted and was driven to the contact's residence and parked. The vehicle was taken back to the dealer where the speed sensor was replaced, but the failure continued. The vehicle was taken back to the dealer where it was diagnosed that the differential needed to be replaced. An independent mechanic took pictures of the differential and the contact took the part back to the dealer. The contact was waiting for a response from the manufacturer to determine a repair solution. The failure mileage was not available.
- Bristol, CT, USA
After taking my vehicle for recall on module issue I start to notice problem with my car every time I stop the car shut down or brake the car stop engine light came up took it back to the dealership crowley Chrysler in bristol ct I was charge for diagnostic inform the car needed speed sensor on rear differential it was replaced and one hour later the car turn oof when the brakes was applied I call service for the issue to get resolved I eas told if I bring my car in I would get charged again also service supervisor didn't want to communicate with me anout the issue I was on the highway almost crash with two kids in my vehicle
- Br5, CT, USA
. I have a 2003 Jeep Liberty renegade which I've had since 2004. Since that time, I've had the rear window repaired at least 6 times for the same issue. The problem is that the window will fail ' weather you use it or not ' eventually and fall into the door frame. I've had this happen when parked, when using the window or just driving on the highway. It happened a few days ago again because my wife rolled the rear window down by accident (I haven't used either rear window since the last repair done a few years ago!).
- King Of Prussia, PA, USA
Rear swing gate doesn't open - whether using key fob or unlocking from front, glass window open but swing gate will click but not open up.
- Tampa, FL, USA
Back passenger window pump went out around 80,000 miles- was not replaced because the price to fix was quoted for at least $600; back driver's side window pump went out at 105,000 miles - prices have seemed to come down for repairs and am looking to get it replaced but it seems soon to have to replace this
- Tampa, FL, USA
The contact owns a 2003 Jeep Liberty. The contact received notification of NHTSA campaign number: 15V046000 (air bags, electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Bahama, NC, USA
Engine failure..engine will not run.an electrical overload causes main fuses to blow.the Jeep has been with a Jeep dealer for thirty days..with no solution in sight.
- Sarasota, FL, USA
My vehicle was being drivin on smooth open highway. The child in the back seat requested the back window be rolled up. This driver proceeded to depress button that controls the operation of the window in the back seat up or down and when doing so the window did not close all the way shut. This driver stopped to get gas and tried the switch once again. The window would still not close all the way. When window was touched at the top, it felt loose and easily slid down into the door and no longer worked to close at all. Diagnosis was made at a professional dealer quoting $300 claiming that the regulatory switch was broken.upon calling Chrysler with complaint, my response was that this problem is at my expense because A- the vehicle is older and the previous owner could have caused this problem. I strongly disagree that the age and number of owners of a vehicle warrants denial of recall and replace or the regulatory switch.this is a continual problem and hundreds of other persons have complained the same problem. Chrysler used cheap parts meant to break with no regard for its customers whatsoever. In my case children were in the vehicle back seat and this problem does impose a safety risk to children as well as financial burden on the customer. Chrysler is aware of this problem because they have remade regulatory switch and motor better built ony want customers to buy it. Regulatory switch should be recalled and re installed just like the hitch was, ts is no different a child is put at risk !
- Woodridge, IL, USA
The contact owns a 2003 Jeep Liberty. When the rear window was opened and/or closed, the cable snapped and both rear windows fractured. The vehicle was repaired; however, the failure recurred. The details of the repairs were unknown. The approximate mileage was 52,000. The VIN was not available. Updated 11/19/15
- Midlothian, TX, USA
The contact owns a 2003 Jeep Liberty. While driving approximately 70 mph, the headlights and the interior lighting dimmed. The air bag indicator illuminated. The lights came back on after approximately two minutes. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 117,000.
- Palm Bay, FL, USA
Called dealer to get repairs for recall notice R06. Dealer has nor been sent necessary parts.
- Fincastle, VA, USA
The key doesn't lock into the ignition switch and can be removed or fall out during driving. When turning it off, it can be put in into aux instead and key removed, which can lead to a dead battery.
- El Cajon, CA, USA
The contact owns a 2003 Jeep Liberty. The contact stated that there was an intermittent electrical short that progressed for years. The vehicle was taken to an independent dealer and the authorized dealer, but neither were able to replicate or diagnose the failures more than once. The contact continued to experience the failure in which the vehicle stalled several times and had to be restarted to reset the computer. The vehicle was taken to an authorized dealer who replaced the instrument cluster twice, but the failure recurred. The vehicle was also included in NHTSA campaign number: 15V046000 (air bags) and the dealer was unable to determine when the part and the permanent remedy would become available to schedule the recall repair. The manufacturer was notified of the failures. The vehicle was not repaired. The approximate failure mileage was less than 5.
- Atlanta, GA, USA
The contact owns a 2003 Jeep Liberty. While driving approximately 5 mph, a burning odor and smoke were present inside the vehicle. After exiting the vehicle, the contact discovered flames underneath the vehicle. The fire department was called to extinguish the flames. The vehicle was destroyed. A police and a fire report were filed. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 150,000.
- Bristol, CT, USA
The contact owns a 2003 Jeep Liberty. The contact stated that the air bag warning light illuminated continuously after the vehicle was serviced under NHTSA campaign number: 12V527000 (air bags). The vehicle was taken back to the dealer where it was diagnosed that the jumper harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 104,583.
- Springfield, VA, USA
The contact owns a 2003 Jeep Liberty. The contact stated that the windshield began to crack without warning. The vehicle was taken to an independent mechanic who stated that the failure was due to a pressure issue between the seal and the window. The vehicle was not repaired and the manufacturer was notified of the issue. The failure mileage was unknown. Updated 12/16/14
- Woodridge, IL, USA
Airbag light came on while driving to work. Researched online and saw this has happened in other Jeep.
- Memphis, TN, USA
- Hanford, CA, USA